William Barnard Email & Phone Number

New York, Ny, Us

• Manage SAP Concur including company administration, expense reporting administration, reporting analysis, TMC integration, and travel booking approvals.• Provide exemplary customer service to company executives, employees, Board Members and program participants with travel requests, itinerary creation, expense reporting, visa & passport procurement, destination requirements, and all other travel needs to donor missions, overseas offices, and global JDC programs.• Oversee travel vendor contracts including creation, renewal, and addendums to services provided.• Work with Travel Management Company to generate travel quotes (flight, air, train, car, hotel), manage group travel programs, and oversee travel payments, credits, and vouchers. • Manage corporate reward programs across airlines, hotel groups, and other travel suppliers.• Regularly work on ad-hoc projects to improve efficiency of travel program, i.e., corporate travel sustainability integration, Airbnb Ukrainian Refugee grant.• Prepare monthly and annual travel reports using computerized travel analytics system.• Assist department and program heads with program budget management.• Monitor and maintain JDC global travel policy and procedure ensuring employee compliance to the JDC global travel policy.• Stay informed and up to date with latest travel industry trends and innovations.• Manage Requests for Proposals (RFP) for various travel services including a recent RFP for a new Travel Management Company.• Provide security and pre-travel advisory service customer service in addition to management of pre-travel advisory service providers.• Review travel associated invoices as well as statements for accuracy plus codes for Accounts Payable.

New York, New York, Us

I have had the pleasure of serving as a Race Operations Associate for the New York Road Runners for closer to five years now. While I primarily serve on the Race Scoring Team, responsible for recording runner times through the Chronotrack race scoring technology, I do also assist with general race operations including course buildout and breakdown, course signage, and runner safety.

New York, Ny, Us

• Oversaw a portfolio of 15 curated trips - serving over 300 travelers from 10 sponsor institutions. • Prepared destination documents, managed program payments, entered travel and trip data, and customized travel accommodations utilizing Viatour CRM. • Provided targeted sales outreach efforts to potential guests on behalf of sponsoring university alumni and museum travel programs.• Served as key account manager for the National Trust for Historic Preservation.• Served as program manager for numerous clients including Phillips Exeter Academy and Vanderbilt University.• Achieved sales record at Arrangements Abroad for the highest occupancy rate achieved for the Sanctuary Nile Adventurer in Egypt. • Managed US State Department S.M.A.R.T program enrollment for program participants.• Served as Tour Director on international trips, most recently to Egypt and Belgium.

New York, Ny, Us

• Reached $600,000 in program sales for the 2017-2018 NY Stars Premier Soccer Club Season.• Supported the creation of new marketing materials and initiatives based on gaps in program coverage.• Served as account manager for players (ages 5-10) and their parents. Supported players from initial interest through player advancement. • Coordinated with the partnership team to secure new practice and game facilities.• Supported various travel soccer leagues.

New York, Ny, Us

• Reached $700,000 in program sales for the 2015-2016 John McEnroe Tennis Academy Season.• Responsible for over 200 players as Assistant Director of the Under-10 Tennis Program. This responsibility included lesson planning, athletic training, and on-court coaching. • Served as Community Director for NYJTL community tennis program serving underprivileged youth.• Oversaw operations including inventory management, customer and account invoicing, and managing company events.

Washington, Dc, Us

This was a game day role with the team in which I provided customer support to any fans or season plan holders experiencing issues with their tickets or season cards.

Fairfax, Va, Us

• Managed seasonal court contracts.• Oversaw day to day operations• Served as a Cash Manager on Guest Services special events team.• Hosted NCAA matches as well as private company tournaments.• Administrator of East Potomac’s social media platforms.• Creator and Coordinator of the Wednesday League for senior players at East Potomac• Administrator for Special Events and Creator of the 50 member East Potomac Tennis Ladder• Responsible for Financial Reconciliation • Oversaw a staff of 5 Customer Service Representatives • Occasional teaching responsibilities for junior development players

Fairfax, Va, Us

• Handled Tennis class enrollments and program scheduling.• Managed customer accounts including payments, account credits and court reservations.• Worked the register at the front desk of the facility which involves cash management and inventory management.

Miami, Florida, Us

I sold and distributed tickets in a proficient and courteous manner to guests at Miami Heat games and American Airline Arena events. I also provided exceptional customer service by professionally communicating with all fans.

Orlando, Florida, Us

• Marketed the HJGT to potential clients and participants in the four new states the HJGT will be expanding to in 2013.• Assisted in setting up and running tournament operations for 15 junior golf tournaments which took place between August and December all throughout the Southeast Region.• Wrote press releases for HJGT and maintained the organization’s social media platforms.

Coral Gables, Fl, Us

•Assisted department faculty and staff in day to day operations•Answered phones, maintained order in staff common areas, kept schedules for professors as well as the department conference room

Daytona Beach, Florida, Us

• Developed marketing strategies to increase the sales of two NASCAR official partners. During this part of the project, my team worked with both CampingWorld partnership strategies and Fathead products specifically pertaining to their relationship with NASCAR. • Coordinated and hosted a viewing party in order to raise interest in NASCAR racing among the young adult demographic. This party also included the planning of the event and the promotion of the event. To help increase the number of guests at our party, we worked out an agreement with Homestead Miami Speedway to bring the Carl Edwards 99 car out to the University of Miami Campus. Ultimately we hosted roughly 100 guests.

Washington, Dc, Us

• Worked directly under the Executive Assistant to the General Manager • Researched potential events for General Managers convention in Washington • Handled and filed player contracts • Updated roster boards in the General Managers office • Managed tickets for baseball scouts from visiting teams

• Independently coached and ran a little league team composed of 15 children between the ages of six and eight• Ran weekly practices in addition to all scheduled games

-Supervised junior counselors and taught them skills for managing campers-Planned and supervised various activities to help campers improve their baseball and interpersonal skills-Managed all supplies and oversaw the assembly and disassembly of supplies each day-Ran the extended day camp, organized activities for the children

Bachelor'S Degree, Sports Administration

Education record

High School Diploma