Steering Healthy Minds (SHM) is a not for profit collaboration between key organisations with interests in the transport industry. All of these organisations recognise that mental health issues in the industry are on the rise and want to offer meaningful support for workers and establish programs and support for employers.

General Manager of EML Solutions CTP, Public Liability, Insurance in Super, Accident & Health and Workers’ Compensation tail TPA business.

National General Manager of the Consumer Law Practice. Incorporates the TPD & IP book, Employment, Travel and Comcare portfolio. Additionally, Acting Interim GM of NZ business, My Insurance Claim.

National Principal and General Manager of the Superannuation and Life Insurance Claims Practice leading a highly engaged team who delivered injury insurance claims

In my role as General Manager - North Brisbane Branches, I was responsible for: - Leadership of a team of 35+ highly engaged employees with 5 direct reports. - Overseeing injury claim outcomes for clients being managed across 5 branches from North Lakes to Bundaberg.- Ensuring best practice processes are followed and achieved and compliance with legal and regulatory requirements. - Managing and delivering on financial budgets.- Building Branch Manager leadership and… Show more In my role as General Manager - North Brisbane Branches, I was responsible for: - Leadership of a team of 35+ highly engaged employees with 5 direct reports. - Overseeing injury claim outcomes for clients being managed across 5 branches from North Lakes to Bundaberg.- Ensuring best practice processes are followed and achieved and compliance with legal and regulatory requirements. - Managing and delivering on financial budgets.- Building Branch Manager leadership and technical capability.- Devising and delivering on initiatives to increase market share within the local geographic regions. Show less

During this period of my employment, I was employed as the Principal Branch Manager of a start up Practice in North Lakes, specialising in Compensation Law. Duties involved day to day management of the branch, management of 6 team members, firm profile building, networking and local community events, building new client base via community engagement and networkign events and ensuring profitability of the branch. During this period I successfully delivered a profitable branch with… Show more During this period of my employment, I was employed as the Principal Branch Manager of a start up Practice in North Lakes, specialising in Compensation Law. Duties involved day to day management of the branch, management of 6 team members, firm profile building, networking and local community events, building new client base via community engagement and networkign events and ensuring profitability of the branch. During this period I successfully delivered a profitable branch with financial results in excess of budget within the first full financial year of operation. Show less

Leadership of legally qualified and industry qualified professionals managing complex case portfolios of CTP cases where the litigants are legally represented. Strategic management including mass negotiation of cases, preparing matters for trial, preparing for conference and / or mediation and advocating at those meetings. Financial management of team results, team and individual performance. Reporting on results to executive management team, preparation of monthly reports and conducting of… Show more Leadership of legally qualified and industry qualified professionals managing complex case portfolios of CTP cases where the litigants are legally represented. Strategic management including mass negotiation of cases, preparing matters for trial, preparing for conference and / or mediation and advocating at those meetings. Financial management of team results, team and individual performance. Reporting on results to executive management team, preparation of monthly reports and conducting of performance management of team members. Show less

Roll out of start up team focused on assisting claimants pursuing claims for CTP and public liability across Suncorp, AAMI and GIO brands. Delivering on business objectives to improve retention of self-represented claimants and reduction of claims costs below industry average within 6 months of operation. Management of a team of 15 legally qualified and industry experienced specialists charged with managing a allocation of complex and simple cases. Successful handover of the team back… Show more Roll out of start up team focused on assisting claimants pursuing claims for CTP and public liability across Suncorp, AAMI and GIO brands. Delivering on business objectives to improve retention of self-represented claimants and reduction of claims costs below industry average within 6 months of operation. Management of a team of 15 legally qualified and industry experienced specialists charged with managing a allocation of complex and simple cases. Successful handover of the team back to the business once fully operational and core processes, systems and staff in place. Show less

Project Manager involved in the acquisition and integration of the Suncorp CTP and Public Liability insurance brand with GIO and AAMI brands. Delivering on initiatives identified during consultation with organisation Booze Allen Hamilton and specific roll out of 80 business improvements and enhancements creating a business save of circa $20M. Successful roll out of initiatives and project completion.

Employed as a Claims Manager charged with the day to day responsibility of managing a case load of 100 Compulsory Third Party and Liability Claims where the claimant is legally represented. Duties included preparation of matters for negotiation and mediation, advocating for Suncorp at conference or mediation , gathering evidence and preparing matters for trial.

Commenced 5 years articles of clerkship under managing Partner of Trilby Misso Lawyers and Master Jennifer Zande. Rotation in Family law, Commercial, Wills & Estates and Compensation Law.