William Brent Email & Phone Number

Chesterfield, Missouri, US

St. Louis, MO, US

• Conduct system and technical document analysis to resolve client service issues and implement enhancements, utilizing SQL for data analysis and result verification.
• Onboard new clients and businesses as an Implementation Specialist, managing client communication, gathering requirements, and preparing technical documentation for IT and QA testing.

Saint Louis, MO, US

The purpose of this role was to assist groups in their role to onboard external data locally to support application development.The role primarily called for requirements gathering, analysis, and documentation, data validation through the use of Microsoft SQL Server, and to work closely with developers/engineers to ensure that all facets of production and.

Stamford, CT, US

Worked as part of a Field Operations support team working closely with IT groups to build and maintain reporting integrity including data analysis, data ETL (extract, transform, load) and report access.

St. Louis, Missouri, US

An IT Reporting Analyst Lead position serves the functions of both Business Analyst and Engineer in providing reporting solutions for the IT and Business entities within the company. These solutions included use of Data Warehouse/ETL/SSIS, SSRS reporting for SharePoint deployment, Excel (Power Pivot, Power Query), and Power BI during POC period, which will.

St. Louis, Missouri, US

• As an Engineer for the Reporting and Analytics team, my responsibilities have been and will be to identify data analytics and reporting solutions for the IT groups, Business and Field Operations.By providing the.
• Develops and modifies elements of technology; assists with the design
• Tests, researches and investigates the effectiveness of elements of technology; assists with therequirements gathering of the solutions
• Implements, operates and maintains elements of technology
• Maintains documentation for elements of technology
• Maintains established service level agreements to meet customer reporting expectations and qualitystandards

St. Louis, Missouri, US

• ITSM - Product Management / Operations and Analytics Reporting.Essential Functions:
• Develops, interprets, reviews, validates, documents, and maintains business and functional requirements.
• Coordinates and facilitates meetings to define key capabilities and requirements that will enable stakeholders to define business strategy.
• Evaluates business requests to determine feasibility; researches and identifies options that best serve business needs.
• Provides information about how requirements may affect functional design documents.
• May be required to present formal presentations to end users, stakeholders, and management.

Nashville, Tennessee, US

• Provide high level support on EDI inquiries from Providers/Payers and Client Services department.
• Manage manual processes under ePayment/EDI.
• Provided client support as Account Manager for 20-25 clients
• Served as point-of-escalation for issue troubleshooting for Client Services team and all current clients
• Implemented new business or enhanced existing business for current clients
• Performed SQL analysis and reporting for Client Services team and Crisis team

Nashville, Tennessee, US

• Led transition, as one of two ePayment/EDI Subject Matter Experts, of ePayment/EDI services (EFT, 835, ERA) from Nashville headquarters to St. Louis office including training and documentation
• Provide high level support on EDI inquiries from Providers/Payers and Client Services department
• Perform SQL queries and reporting
• Provided client support as Account Manager for 20-25 clients
• Served as point-of-escalation for issue troubleshooting for Client Services team and all current clients
• Implemented new business or enhanced existing business for current clients

Nashville, Tennessee, US

• Provided client support as Account Manager for 20-25 clients
• Served as point-of-escalation for issue troubleshooting for Client Services team and all current clients
• Implemented new business or enhanced existing business for current clients
• Performed SQL analysis and reporting for Client Services team and Crisis team
• Completed or enhanced data transformations
• Conducted UAT testing on client-facing website enhancements

Nashville, Tennessee, US

• Served as client Account Manager providing product support and implementation for up to 150 clients
• Perform SQL queries to provide data analysis, reporting and troubleshooting of data discrepancies
• Provide Business Analysis for the client(s) to drive product improvement, efficiency, and cost savings
• Created or enhanced healthcare document templates (EOB, Remittance, Check) according to client specifications and in accordance with CMS regulations.
• Implemented or enhanced custom data transformations for existing clients

St. Louis, MO, US

Dedicated group of analysts primarily responsible for troubleshooting and resolving internal and external adjudication issues. Lead contact of high-profile, highly-visible joint-project between AETNA and Express Scripts for issue identification and error-resolution.Maintain current production standards for research on existing internal system issues as.

St. Louis, MO, US

Network Claims AdjustmentsDescription: Processing of pharmacy reimbursement claims as well as resolution of all pharmacy and select non-pharmacy related issues.Established policies and procedures as well as production standards for pharmacy-reimbursement issues.Daily supervision of multiple coworkers as a team lead.

Education record

Education record