William Brumfield Email & Phone Number

Schaumburg, Illinois, United States

Arlington Heights, Il

Operate and oversee police and fire agencies when dispatched to emergency situations. Translate information to determine appropriate dispatch codes. Determine and assign the level of priority to a emergency call as well as enter the data into a computer-aided dispatch system for radio dispatch purposes. Perform emergency medical dispatch and crisis intervention services. Monitor and operate a radio console and computer equipment. Receive and respond to a variety of emergency and non-emergency services and complaints. Ask questions to interpret, analyze and anticipate the caller’s situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other services. Dispatch and coordinate the responses of 11 police and 12 fire department public safety agencies. Entered and modify information into local, state computer database known as LEADS and the national database, NCIC. Monitor and respond to a variety of technical systems and alarms while keeping up to date with any technological advances for public safety.

Greater Chicago Area

Responded to emergency medical calls. Assessed patients, providing emergency treatment, reading ECG's and making diagnoses during emergency situations. Monitored and administered medication, pain relief and intravenous infusions. Used specialty equipment including ventilators and defibrillators while transporting patients to various Chicago Metro hospitals and continued to provide treatment while in transit. Updated and reported to hospital staff with patient information including condition and treatment.

Greater Chicago Area

Daily administrative duties such as answering telephone calls from patients and updating or filling out patient paperwork. Responsible for documenting detailed medical histories and recording vital signs as well as-as Doctor's exam findings in patient charts. Coordinated with Optometrists and Nursing homes to provide seamless patient care and exams while on site. Explained treatment and procedures to patients as well as preparing patients for examination. Responsible for maintaining an expense report for travel from various Nursing home facilities around Chicago and its surrounding suburbs.

Phoenix, Arizona Area

Provided over the phone support answering store and customer questions regarding prescription billing and coverage. Assisted Pharmacy locations with requests to review patient formulary coverages on new prescriptions. Liaisoned between Pharmacy store locations and Doctors offices to update, change, or re-certify patients prescription orders. Maintained a database of customer requests and sent reviews to in-house Cigna Pharmacists on possible prescription issues.

M.S. Cyber Security, Governance, Risk Management And Compliance Concentration

Degree focused on enterprise-level information security risk management, IT audit, and regulatory compliance. Learned how to develop.

B.S., Justice Studies

Activities and Societies: THE NATIONAL SOCIETY OF LEADERSHIP AND SUCCESS

Paramedic Certificate, Emergency Medical Technology/Technician (Emt Paramedic)