• Reduced payment time by 20% by instituting a process that streamlined the payment process for contracts• Ensure compliance with all federal and state funding requirements• Authored a standardized template for Request for Proposals (RFP) to improve competitiveness for services • Manage payments and contract compliance for over 100 contracts within the Department of Human Services• Assist five divisions within the department, in preparing their yearly budgets totaling over 10 million dollars annually

• Recovered over 1.5 million dollars in overpayments through self-audit within first year which resulted in savings throughout the county• Reduced file retrieval time from hours to minutes by digitizing over 28,000 files • Eliminated 30,000 dollars annually in delivery of services by developing an application to deliver HIPPA documents securely • Established protocols to ensure HIPPA compliance for highly sensitive files

• Solicitated services by writing the RFP specs for subcontractors to deliver over 4 million dollars in services • Developed the process of awarding RFPs while ensuring compliance with state and federal regulations • Overhauled the operations of the division which enabled the division to operate efficiently and reduced the financial burden on operations • Outsourced services resulting in over 75,000 dollars savings annually • Established a private/public partnership with community stakeholders which resulted in reduced drug overdoses by 5 percent • Organized annual conferences for staff and subcontractors to ensure best practices and services are being provided to members of the community