Guest Relations Representative
Current- Completed ticketing transactions both in-person and over the phone with efficiency and accuracy
- Ensured upkeep and retention of season ticket-holder data and subscriptions
- Handled cash and ensured proper accounting for customer sales, exchanges, and refunds on a daily basis
- Maintained familiarity with various venues’ seating charts, pricing configurations, and ticketing policies
- Communicated to customers information for organization’s diverse event catalog across multiple venues