William Cahalan Email & Phone Number

Manistique, Michigan, United States

Providing quality, accurate, and timely customer service involving daily processing of financial transactions & opening accounts in both a retail & commercial environments. Promoting bank products through positive proactive sales informs and educates customers about products, services, and benefits with a focus on customer needs.

Escanaba, Michigan, United States

Driver for 2 Routes.Creating accurate invoices for both fresh delivered sales and out dated product returns.Servicing grocery stores, restaurants, or schools each day with fresh commercial bakery products.Removing out dated products from the grocer’s stores, filling the shelfs with fresh and adequate amount of product to fill demand, rotate all product as needed.Meet with store management to discuss additional displays or space for new products or additional shelf space as… Show more Driver for 2 Routes.Creating accurate invoices for both fresh delivered sales and out dated product returns.Servicing grocery stores, restaurants, or schools each day with fresh commercial bakery products.Removing out dated products from the grocer’s stores, filling the shelfs with fresh and adequate amount of product to fill demand, rotate all product as needed.Meet with store management to discuss additional displays or space for new products or additional shelf space as needed. Show less

Lake Orion, Michigan, United States

Opening & Closing of Seasonal poolsCleaning, Chemical balancing & Problem solving residential systemsBuilding residential pools - laying pipework & installing electronic paneling

Shelby Township, Michigan, United States

Manages and supports all Aquatics Team Members• Completes and documents daily inspections to ensure pool area cleanliness and safety• Facilitates lifeguard training on pool safety and rescue techniques during monthly in-services• Assesses individual performance, provides feedback, and coaches Aquatics Team Members accordingly• Monitor the budget and financial reports for aquatics programs• Sets the standard for the Aquatics Department by providing exceptional customer… Show more Manages and supports all Aquatics Team Members• Completes and documents daily inspections to ensure pool area cleanliness and safety• Facilitates lifeguard training on pool safety and rescue techniques during monthly in-services• Assesses individual performance, provides feedback, and coaches Aquatics Team Members accordingly• Monitor the budget and financial reports for aquatics programs• Sets the standard for the Aquatics Department by providing exceptional customer service and meeting the Members' needs and expectations Show less

Estes Park, Co

Key Accomplishments:• Spearheaded the process for American Red Cross swim lesson facility approval• Developed and expanded aquatic programming: hosting Triathlons, Movies at the Pool, YMCA Healthy Kids day, Deep Water Basketball, Hydro-yoga, etc.Management:• Recruit, train, supervise and develop a staff of managerial and entry-level aquatic staff• Create and implement a curriculum of weekly lifeguard skill-building trainings• Manage the administrative… Show more Key Accomplishments:• Spearheaded the process for American Red Cross swim lesson facility approval• Developed and expanded aquatic programming: hosting Triathlons, Movies at the Pool, YMCA Healthy Kids day, Deep Water Basketball, Hydro-yoga, etc.Management:• Recruit, train, supervise and develop a staff of managerial and entry-level aquatic staff• Create and implement a curriculum of weekly lifeguard skill-building trainings• Manage the administrative load for the aquatics department: coordinating pool, event and staff scheduling• Conduct and ensure proper maintenance of pools• Monitor daily pool operations to adhere to all state, local and YMCA health and safety regulations• Manage the aquatics department budgetGuest Services:• Manage swim lessons for hotel guests and local population• Ensure positive guest experience by providing top-notch customer service• Recognized as a Star Performer via guest customer satisfaction surveys Show less

Estes Park, Co

• Hired, trained and supervised aquatics staff• Facilitated staff trainings alongside Aquatics Director• Direct management of pool activities and special events• Conducted lifeguard duties in accordance will all policies and procedures to ensure the safety of all guests• Maintained aquatic department facilities: checking pool chemicals, pump room maintenance, etc.

• Supervised, hired and trained a staff of 25 lifeguards and swim instructors• Coordinated scheduling of day-to-day operations, staff, and swim lessons• Maintained the highest standards of safety by ensuring compliance with all policies and procedures

• Hired, trained and supervised summer staff• Mediated conflict between counselors, staff and campers• Facilitated daily staff meetings; responsible for staff development• Managed inventory and cash of Camp Michigamme store

Chelsea, Michigan

• Mentored youth as a counselor at an overnight outdoors summer camp specialized in teaching kids about the outdoors & Leave no Trace.

• Preparation of food & beverages at sporting and special events

Rhinebeck, Newyork

• Worked directly with campers with special needs at a high volume special needs camp• Ensured water safety for children participating in waterfront activities• De-escalation of camper behavioral and safety concerns

Traverse City, Mi

• Direct care and mentoring of youth with special needs in a 1:1 environment• Assisted parents and clients in goal setting with plans to work toward accomplishment

• Coordinated birthday parties and special events• Educated youth ages 5-17 on water safety• Instructed swim lessons• Performed pool maintenance duties such as chemical checks

Traverse City, Mi

• Provided guest entertainment as a Mascot for Great Wolf Lodge• Promoted sales of resort merchandise

Traverse City, Mi

• Ensured compliance of water safety for all guests• Assisted with park opening & closing ceremonies• Provided excellent customer service ensuring guest satisfaction

Associate'S Degre, General Studies

Online courses working towards an associates of arts with plans to transition to a business bachelor's program.

Outdoor Education

Activities and Societies: Tau Kappa Epsilon: Chapter Financial OfficerFencing Club Major: Outdoor Recreational Leadership & Management.