Providing strategic guidance and support on an as-needed basis, leveraging expertise in telehealth strategy, business development, and operations.

Build out QLER's Go-To-Market Strategy and Growth team through developing, leading, and expanding the sales, marketing, and account management functions to achieve high growth targets of the business:♦ Originating strategic growth plans and new revenue offerings♦ Recruit, hire, train, onboard, and lead sales/marketing, business development, lead generation and customer experience teams♦ Train teams to develop sales funnel, prospect pipeline, sales metrics, and partner channels to target new business, drive strategic execution to maximize market penetration, YoY revenue growth, and sales growth targets.♦ Build out Customer Experience program to increase engagement, referrals, retention, and expansion♦ Manage financials; P&L, operating capital, monthly revenue, gross profit targets, unit economics and forecasting. ♦ Work closely with legal team on contractual agreements ensuring proper language for standard business templates while maintaining proper risk mitigation, regulatory and HIPAA compliance.♦ Modernize technology capabilities implementing CRM to precisely track and deliver reporting on key sales and marketing metrics. ♦ Analyze data to align tactical objectives for achieving sales goals and for critical business decisions.♦ Create and implement company branding, sales/marketing, and promotional and sales decks/materials with methodical value proposition.

As COO of a tech enabled healthcare startup, I was responsible for taking QLER from initial concept to market launch becoming the largest OnDemand Psychiatry group in the US. This included all aspects of building a multi-disciplinary, 24/7 logistical model from concept to pilot to scalability and high growth mode. ♦ Conducted competitive market analysis, optimized go-to-market strategies and aligned sales/marketing with strategic plan.♦ Formulated strategic roadmap for technology utilization and telehealth platform client integration to streamline efficiency, increase end user satisfaction, and promote expansion.♦ Managed five direct reports to ensure timely execution and quality deliverables.♦ Defined and executed demand planning for physician recruiting, staffing, and retention initiatives to build new nationwide Physician Group.♦ Devised organizational chart and strategic hiring plan focused on scalability across key functional areas.♦ Crafted and facilitated executive sessions focused on building target clientele in multi-hospital systems to drive revenue expansion.♦ Developed, executed, and scaled client offerings and delivery to exceed expectations.

I served in a key role driving P&L and domestic/global operations of the Cost and Clinical Consulting Practice consisting of Physician Solutions, Clinical Operations, Pharmacy, Revenue Cycle, Workforce and Non-Labor solutions.♦ Led broad range of tasks across Merger & Acquisition (M&A), financial management/budgeting, IT, legal, security and compliance, facilities, organic sales/marketing strategies, revenue forecasting/recognition support, pricing analysis, ad hoc analysis, and special projects.♦ Created and implemented long term strategic three-year revenue growth plans, methodologies, and roadmaps.♦ Provided key insights and recommendations implementing continuous process improvements to enhance operational workflows and streamline efficiency resulting in winning customer experiences. ♦ Worked closely with cross-functional teams at corporate to ensure alignment and execution of key initiatives.♦ Evaluated and tracked performance of sales revenue and identified new opportunities for revenue expansion.♦ Partnered with senior executives to devise annual budget and quarterly forecasting with meticulous attention to detail. Rationalized variances and ensured alignment with financial results.♦ Managed high performing team, set clear expectations and priorities to align with objectives. Monitored and evaluated performance.♦ Coordinated and streamlined organizational communications, ensured clarity and transparency across all business units.♦ Crafted and delivered compelling presentations with detailed financial status and updates. Represented operations during monthly meetings.♦ Served as trusted advisor and liaison between senior leadership and business unit managers educating on KPIs, financial and operational data/metrics Synthesized into digestible Business Intelligence (BI). Provided recommendations to optimize growth and profitability.

Reported directly to CEO with responsibilities for the financial growth and operational success of the Global Consulting Practice consisting of the European, Middle Eastern, Northern African, and Asian markets with leadership of Finance, Human Resources, Employee Sourcing, IT, Legal, Security and Compliance, Tax, Facilities, Sales and Marketing.♦ Created and implement strategies including creation of new offices and service offerings as well as refocusing of existing offerings ♦ Created and implement business development plans focusing on strategic international markets and opportunities through the establishment of key partnerships ♦ Developed pricing strategy and training materials to improve project profitability and consistency in delivery model♦ Established relationships across key client accounts, improving client satisfaction♦ Improved collaboration across global and domestic business units to offer more complete offerings therefore increasing sales and reputation with the clients

Responsible for GAAP compliance, forecasting, pricing, budgeting and profitability management of large, complex ERP and Management Consulting engagements across multiple industries♦ Directed a team of 10+ resources located in 5 countries♦ Implemented standard processes resulting in reduced cycle time on forecasting, improved cash flow, and better cost analysis♦ Leveraged headcount of team to reduce cost-to-serve of finance and provide increased service levels♦ Served as Training Lead for over 80 employees within Chicago office