William Fisher Email & Phone Number

Burlington, Vermont, United States

- Engage with children and teens across residential programs, driving progress in life skills, habit formation, and emotional regulation- Create and implement program expectations, as well as support residents in overcoming challenges to meet and exceed expectations- Assist in the graduation and transition of over 150 residents per year, achieving a 70% success rate in their subsequent steps

Williston, Vt

- Implemented behavior support plans written by board certified behavior analysts to increase/decrease targeted behaviors- Assessed and carried out crisis management procedures on a regular basis to de-escalate situations- Recorded a 90% reduction in targeted negative behaviors among the 6 clients I worked with during my tenure

Colchester, Vermont, United States

- Practiced cold and warm calling to reach Vermont residents with insufficient auto, life, disability, and homeowners insurance- Spoke at length with hundreds of existing and prospective customers to strengthen policy comprehension and exceed sales goals- Related the importance of coverage for any calamity with a variety of examples to augment over 50% of existing customer policies

Barre, Vt

- Uncovered potential accounts by phone, email, and in-person visits to discuss printer and software arrangements- Ranked in the top 60% of sales team members by meeting with owners to identify office inefficiencies and deliver solutions- Cultivated enduring relationships with account holders, resulting in a 30% increase in customer satisfaction with OSV services

Jeffersonville, Vt

- Met with over 200 Wyndham and non-Wyndham owners to review vacationing habits and enhance options by purchasing points- Stayed in regular contact with several clients to guarantee desired vacations and efficient utilization of Wyndham ownership- Facilitated over $100,000 in sales by optimizing client vacation plans, leading to a 25% increase in repeat business

Schenectady, Ny

- Provided support and security for first-year students by offering advice and encouragement to improve health, academics, social life, identity development, and family relationships

Schenectady, Ny

Supervisor, September 2016 - June 2017- Interviewed, trained, and oversaw 14 managers and callers by emphasizing proper approaches for engaging with alumni- Supervised Affiliate Program throughout the school year to influence over 15,000 alumni connections and secure nearly $400,000 in donations- Attended alumni-sponsored events on campus and maintained positive relations with alumni through pleasant and informative conversationManager, September 2015 - September 2016- Interviewed, trained, and oversaw 12 callers by emphasizing proper approaches for engaging with alumni- Managed Affiliate Program throughout the school year to influence over 12,500 alumni connections and secure nearly $375,000 in donationsCaller, September 2014 - September 2015- Contacted Union College alumni over the phone to provide information, answer questions regarding the latest news on campus, and encourage participation in the annual fund

Austin, Tx

- Conducted numerous value analyses across competing companies to calculate the most appropriate prices for OWC products- Formulated customer profiles on millennials, game enthusiasts, and women in technology to better understand and appeal to these demographics

Ithaca, Ny

- Assisted pre-k through high school students by providing tips, examples, and encouragement on assignments