Create high levels of motivation and inspire team to achieve assigned performance goals.Daily coaching with each individual solutions Specialist.Drive store culture and development of next leaders in our business.Train and develop sales staff to increase product knowledge.Create plan of action on providing daily unparalleled service to each store guest. Assist in maintaining proper inventory controls, and facilitate inventory transactions in accordance with company standards.

Meet and exceed quota/revenue target for customer net activations, renewals, accessories, and enhanced services. Demonstrate equipment functions and network capability. Proposed solutions that best benefit the company and the customer. Create positive experience and customer engagement.Maintain and grow existing customer base and manage churn. 3 time Winner Circle participant.

Trained new hire and provided ongoing trainings for existing sales rep. Managed inventories and controlled churns.Delivering unparalleled customer service. Continuously meeting weekly and monthly quotas

• Sell phones, Achieve sales and customer service objectives, accomplish store daily goal.• Completing customer contracts, verifying identification, running credit, preparing customer files, completing mail in rebates paperwork and filing finished orders to ensure accurate and efficient processing.• Provides information on products, accessories, service features, pricing plans, roaming and data.• Collect information from wireless phone departments on customer behalf when necessary.• Present information and show the benefits of products, services, features, rate plans and special offers to new and existing customers as appropriate.• Focuses on keeping customers by providing updated product and promotional information.