William Cline Email & Phone Number

I deliver premier services using credentials in communication, analysis, and compliance to accomplish measurable results. I use a consistent hands on operational style to develop, monitor, and manage technical or service directives to improve efficiency needs.Professional Summary• Over 10 years experience in project management, analysis, leadership, business services, research, and telecommunications. • Leadership success within a public utility enforcing C.P.U.C. compliance and protocol through training and employee relations. • Competencies include global account management and deployment with early project closure as high as 30% of projection. • Experienced in rate analysis, Phoenix/SAP coordination, RFP/RFQ agreements, and implementing best-in-class initiatives.• I have overseen and trained others in successful implementation management reflecting double digit scorecard improvements.• Tenured technical specialist in a wide range of software, business conditions, IT, quality standards, and tracking key metrics.• Acknowledged for my consistent attention to detail and custom solutions bringing and keeping customer churn under 1%.• Outstanding communication skills, verbal and written at all levels having conducted over 200 training and client presentations.Specialties: • Process Optimization• Technology Deployment• Process & Productivity Improvement• Customized Solutions• Customer Service• Current API Certification• Project Management (PMP in process)• Account Management• Compliance (Including C.P.U.C.)• Training and Presentation Skills• Performance Management• Wireless Communication• Emergency Response – C.E.R.T. Certified • Government Liaison - Emergency Preparedness – Safety Coordination and Training (state, federal, and local agencies). G.E.T.S.

Listed skills include Program Management, Cross Functional Team Leadership, Leadership, Management, and 14 others.

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  Permit And Project Coordinator

  Wayne Perry, Inc.

  Mar 2011 - Present - Buena Park, Ca

  Partner directly with Project Managers, Engineers, and government agencies to deliver environmental compliance with Federal, State, and Local offices for specialized permitting. Align project dates, goals, and deadlines with multiple departments or agencies through project management to also meet all State reporting requirements using proprietary software with advanced skills in Excel, Word, PowerPoint, Access, and Outlook. Certifications for API, HAZWOPER, and Life Saving Rules.•… Show more Partner directly with Project Managers, Engineers, and government agencies to deliver environmental compliance with Federal, State, and Local offices for specialized permitting. Align project dates, goals, and deadlines with multiple departments or agencies through project management to also meet all State reporting requirements using proprietary software with advanced skills in Excel, Word, PowerPoint, Access, and Outlook. Certifications for API, HAZWOPER, and Life Saving Rules.• Developed and maintain permit tracking and process management controls to reduce costs and maintain compliance. • Extract detailed billing and environmental data using State, Network, or Excel databases to assist Project Managers with agency compliance and client budget requirements.• Review draft reports for Shell Oil, Chevron, and Thrifty Oil (tables, figures, and report text) for technical accuracy before final is sent to Regional Water Quality Control Board or Orange County Health Care Agency. Lowered error rate to less than 1% by filtering and cross checking table figures against mapping and report data.• Maintain analytic integrity for reporting, figures, and critical tracking metrics uploaded onto database. Show less