With over a decade of experience in the automotive industry, I have cultivated a diverse skill set that spans from hands-on mechanical diagnostics to managing entire service and parts departments. My career began in the parts delivery department of a local dealership, and through dedication and a passion for the industry, I now manage the service and parts department at a leading powersports dealership.In my current role at Redline Powersports, I oversee all aspects of the Parts and Service Departments. My responsibilities include customer service, team development, inventory management, vendor relations, product delivery, and ensuring compliance with company policies. I also assist in the sales to service pipeline, ensuring a seamless transition for our customers.My mechanical expertise includes diagnostics, 12-volt electronics, vacuum systems, fuel delivery, suspension systems, product installation, and instruction. I enjoy getting my hands dirty alongside the technicians, assisting in mechanical diagnostics and electrical systems repair. Additionally, I have a strong background in managing company accounts and assets, preparing large deposits, and handling customer relations.I pride myself on my leadership skills, social perceptiveness, and ability to develop and motivate teams. My strong organizational skills ensure efficient inventory and service management, while my customer service skills drive loyalty and repeat business. I am confident in resolving issues with dissatisfied customers and have a proven track record of fostering strong customer relationships.I am eager to be an integral cornerstone of any team I am part of, whether delving deeper into the automotive and powersports industries or branching out into a new industry that suits my skillset. I am excited about the opportunities ahead and the potential to contribute to and grow with a dynamic and innovative team.