William H Conley Iii Email & Phone Number

Marana, Az, Us

Boulder, Colorado, United States

• Responsible for developing and executing company’s support strategy and tactics• Improve the customer experience and build emotional loyalty allowing greater impact to overall sales and revenue. • My focus is to drive the business forward in creating stronger relationships, converting more prospects to become customers and increasing sales through customer advocacy• Leverage our genius, honesty, people and solutions

Boulder Co.

Create and architect intelligent plug-and-play IoT wired and wireless solutions to solve market and customer pain-points. Develop innovative and market disruptive high-margin solutions and intellectual property in support of growth and product portfolio roadmap.- Decreased support time 30% by building customer confidence through product training- Established product roadmap that created new sales pipeline to drive new revenue growth- Increased sales by 10% through improved plug-and-play solutions

Boulder Co

Provide technical sales support for wireless products in Military, Oil&Gas, waste water and video security markets. Build and maintain close relationships with customers to ensure complete customer satisfaction through training, communications and on-site customer support.- Reduced factory support by 20% by building customer confidence through hands-on training- Established field-testing process to improve overall product performance and experience- Established strategy to create zero defects and 100% system uptime

Washington D.C. Metro Area

Subject matter expert in assessing optics, sensors, lasers, encryption and other technologies subject to U.S. export controls under the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR) and compliance strategies to address impact of export controls on general business operations as well as on configuration management and other engineering processes.Expert in remote monitoring and control using cellular based technologies and the North American cellular certifications process. Knowledgeable on U.S. export control laws applicable to industrial wireless, sensors, control, encryption, and monitoring products and technologies as well as the impact of these systems on related industries.

Ottawa Il

Develop solutions engineering for wireless cellular, proprietary RF eco-systems while building and strengthening customer partnerships. Lead acquisition for carrier certifications.- Reduced cost by 93% by decreasing certification test failures to near zero- Eliminated 17 months from carrier certification cycle - Increased sales 400% through improved certification processes and system development

Develop wireless solutions strategy and wireless product roadmap. Create training materials for sales and technical hands-on curriculum. Design wireless applications to demonstrate system functionality for customers.- Increased new product sales by 33% during 18-month time frame- Increased products delivered to market by 60% through collaboration with industry partners - Designed working application models to enable sales to demonstrate market use cases

Create customer facing technical sales team and established strategy to harmonize the company’s technical sales team to the company’s goals. Improved overall business and cross-functional collaboration through strategic initiatives. Led strategy to harmonize stakeholders such as engineering, systems verification, customers and industry technical standards. - Established facing technical sales team and increased on-time product release by 45%- Developed, executed and managed north American cellular network certification process- Reduced cellular system and product setup and IP provisioning errors by 90%

Created new product line of wireless I/O and wireless serial ethernet connectivity. Led a team of hardware/software engineers to develop and release wireless platform and gateway products to market. - Created short and long term product roadmap - Led development of the company’s first series of wireless I/O products- Increased wireless I/O sales by 500% by second year and 20% year-over-year