William Cravens Email & Phone Number

• Headed fleet and managed service operations for four multinational companies across 17 countries.
• Achieved global contract extensions for two clients. Currently in negotiations with a third for early renewal.
• Led project to strategically categorize Ricoh’s Global capabilities across OpCos.

Louisville, Kentucky Area

• Managed a portfolio of 11 accounts, generating an annual revenue of 2 Million USD.
• Led the country in per capita asset recovery "toner," which increased GP by up to 30% on participating accounts, which propelled our marketplace from 6th in the nation to a solid 3rd place for the year.
• Increased YOY Gross Profit by 7% while facing reduced revenue due to Covid-19.
• Launched 5-person mail site for a prominent university, increasing total monthly revenue by 15%. Due to process innovations at the site, they are maintaining a significantly higher GP than predicted.
• Initiated a cross-region food drive that collected more than 5,000 items to support local charities.

Indianapolis, Indiana Area

• Managed team of 60 employees that digitally processed up to 25,000 titles daily; securing more than $3 billion in assets for NextGear Capital.
• Problems to be addressed: (1) Steep decline in automotive sales year-over-year forced customer, Cox Enterprises, to restructure entire automotive division, laying off employees and terminating vendors; (2).
• Outcomes: o Restructured Ricoh's team to eliminate redundancy and streamline production by applying continuous flow methodologies. Utilized time studies, standardized batch sizes, cross-training, and process innovation.
• Spearheaded project that consolidated 100,000 legal contracts into a secure digital database. o Delivered project ahead of schedule and within budget.
• Coordinated state-wide book drive for Orchard Park Elementary & Indy Reads to support and increase literacy.

Indianapolis, Indiana Area

• Critical member of the team that processed more than 15,000 vehicle titles per day.
• Cross-trained new hires in multiple areas including: Retrievals, Pickups, Sorting, Filing, and Picking.
• Resolved crucial issues to maintain consistent service for NextGear’s global customer base.
• Aerotek's Outstanding Contractor of the Month for February 2017

Indianapolis, Indiana Area

• Real Estate holding company focused on the chic Broad Ripple market (Indiana)

• One of the leading websites in video game and tech news with 420,000 page-views a month and a global ranking of 70,000 (Alexa Stats).
• Teamed up with TechRaptor.net to increase and enhance their video game & table top content.
• Produced video content for their surging YouTube channel. (Over 2000 Subscribers)
• Delivered Reviews, News Articles, and Op-eds on the latest games and industry trends.For my latest posts, check out: https://techraptor.net/content/author/wcravens

Greater Los Angeles Area

• Video game reviews, previews, podcasts, unboxings, and more!
• Skills utilized: Pixlr (Photoshop), Video Editing, Broadcasting, Social Media Marketing, Web Design, & SEO
• Active community with 20% growth every month: Facebook - likes: 114; YouTube - subscribers: 71, views: 12,547; Twitch - followers: 50; Twitter - followers: 110; Instagram - followers: 59; crossfirecoop.com – views: 5,677

Indianapolis, Indiana Area

• Director of Production & Operations (2008-2012)
• Promoted from Project Manager to Director after 2 years. Responsible for end-to-end production operations. Managed a staff of 8. Acted as partner/advisor to marketing and retail divisions.
• Implemented cross-training program that increased Production output by 40% with 20% less staff
• Found ad hoc solutions to crises, such as when our largest supplier’s business burned down. Result: product slowed, but never stopped. Implemented longer term solutions (e.g., compliance review, backup suppliers.
• Created a Quality Control function for imported coffee to ensure consistency across suppliers and batches. Implemented qualitative and quantitative measurements at key inventory delivery checkpoints.
• Negotiated 15+ contracts with international suppliers based on quality, capacity, and consistency. Partnered with producers/suppliers to improve their output quality.

Master, Business Administration (Mba)

Activities and Societies: President: Better Halves Club, Member: Tech & Media, Entrepreneurship, Marketing, Design & Innovation, Rugby.

Master Of Business Administration (Mba), Exchange

Bachelor Of Arts (B.A.), Business Administration And Management, General

Minors in Political Science & Economics