William Stephens Email & Phone Number

Atlanta, GA, US

Denver, CO, US

San Jose, CA, US

• As part of the platform organization leadership team, built a talented product organization. Hired and developed a staff of technical product managers, as well as the UI/UX team. Introduced and established PDLC best.
• Built and managed products teams responsible for over 3 product lines and 20 active products and services
• Cross-functional leader for numerous corporate initiatives, including strategy and execution for hybrid cloud; Delivered innovative enterprise capabilities integrating public cloud services with PayPal’s private cloud
• Transformed the engineering organization into a customer focused and service provider organization by gathering and prioritizing business epics, identifying architectural patterns and capabilities gaps, and developing.
• Introduced automated Platform as a Service capabilities reducing time to market. Transformed PDLC from a centralized and ticketed release process to an automated and self-service DevOps model increasing production.
• Designed and implemented a managed production-like test environment capable of supporting 5B request per day. This introduction fundamentally changed product development teams testing capabilities and processes.

Oakland, California, US

• As part of the executive team, built a product organization from ground-zero. Hired and developed a staff of director level technical product managers, as well as the UI/UX team. Introduced and established PDLC best.
• Developed and managed product roadmaps for payments and loyalty platforms
• Designed, developed, and implemented instant issuance capabilities, dramatically increasing adoption, utilization, and recurring revenue
• Created and implemented mobile applications (Android and Apple iOS)
• In collaboration with technology team, re-architected platform to eliminate down-time and improve scalability, code quality and maintainability
• Designed and developed gift-card platform for international partners

San Jose, CA, US

• Defined the product vision and worked with architects, developers, and support teams to create user scenarios, detailed requirements, including definition and prioritization for a new technology stack. The new.
• Collaborated with numerous cross-functional teams including business, engineering, and data center operations to ensure a smooth and efficient rollout of platform
• Led Program Management Office for corporate-wide Operational Excellence initiative. The program included business process re-engineering, process standardization and optimization, and KPI definition and monitoring
• Managed the product development and rollout of large scale enterprise messaging system. The platform handles all application server communications

Oakland, CA, US

• Created and managed all aspects of product and technology strategy: program management for all initiatives, production environment, internal infrastructure, network, monitoring, PCI compliance and reporting..
• Architected and developed the Reverse Mortgage Loan Calculator, which brought the company’s intellectual property in-house, improving website page load times by 100%, eliminating recurring fees, and improving the ease.
• Developed the Loan Origination System, enabling the generation of FHA mandated reverse mortgage loan documentation and improved efficiency, data security, and flexibility
• Developed and implemented operational procedures for a 24x7 call center, reducing call center costs by 60%
• Created, implemented, and validated the Corporate Information Security Policy and the Business Continuity Plan
• Implemented policies, procedures, and framework necessary for PCI Compliance

US

• ped business requirements to the strategic systems strategies and operational vision of the company. Managed team of 60 including engineering managers, software and quality assurance engineers.
• Performed lead role in the integration management office, directing the technology and operational process integration effort for acquired companies: BioPay Inc. and S&H Greenpoints
• Led overall design, development, and implementation of new technology for the two largest customers. Created and implemented best practices for engineering-driven product development
• Re-architected the technology platform by transitioning application server code base from C++ code to Java

Dublin 2, IE