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Financial Advocacy Group made up of Certified Counselors, helping clients with credit card debt, loan modifications, foreclosure, bankruptcy and Credit Repair Services.

Managed several retail branches in the Boston Metro West and Western Massachusetts areas. • Brought area from 24th ranking to 1st in region in the first six months in overall profitability• Specialized in re-opening and re-building retail branches and bringing them back to company standards and profitability.

Managed retail branch with a staff of 9-12 sales associates, managed daily operations, recruited, trained and developed sales associates in all essential functions. Finished number one in region for volume and revenue funded

Opened and established northeast sales division with a staff of 28-30 Account Executives. Responsible for hiring, training, and developing sales team, implemented CRM tracking system for lead and pipeline management, ran day to day operation of Boston retail branch • Exceeded budget and volume goals within 1st six months of Operation• Established forecasting model that enabled management to accurately predict funded volume in Branch pipelines and kept sale force selling throughout the sales cycle resulting in increase profitability for the company.

Started as an Account Executive awarded a star is born 1st month finishing #1 in sales in the company and stayed in the top 1% for the year in sales.Promoted to Branch Manager and was awarded Branch Manager of the year in 2002 for finishing number 1 in the company for funded volume.Promoted to Area Sales Manager where I specialized in re-opening and re-building retail branches and bringing them back to company standards and profitability

Assigned, managed and investigated the firm’s most sensitive and complex cases in insurance fraud, liability and arson investigations:• Managed all new cases for SIU Unit, coordination of investigators and scene experts, local and federal authorities throughout investigations.• Corporate and personal background investigations involving federal, state, municipal document research• Conducted witness and suspect interviews and interrogations• Specialized in insurance fraud, liability and arson investigations, procurement fraud, bomb threat assessments and searches, executive protection, assistance in electronic counter-surveillance operations and covert C.C.T.V. camera installations.