William Vance Email & Phone Number

New York, Ny, Us

• Resolved 1,200+ customer issues and invented solutions resulting in new products/enhancements. • Led AWS international expansion project, projected $350M+ revenue over 5 years. • Subject matter expert across invoicing, billing, and product testing after conducting deep dives. • Successfully launched 25+ products and feature enhancements as the product testing lead. • Identified 55+ software issues through meticulous testing and product evaluations. • Provided in-depth expertise on end-to-end billing/invoicing to enhance customer experience. • Managed Invoicing and Product Testing programs, working cross-functionally with diverse teams. • Identified problems and proposed solutions by writing detailed product requirement documents. • Tasked with resolving the most complex and ambiguous issues through innovative thinking.

• Develop strategic financial forecast using customer data and technical specifications• Own and manage project budget and timeline• Diagnose cost variance by performing earned value analysis for project work packages

• Manage team responsible for overseeing quality and efficiency at 94 global suppliers• Generate creative solutions to technical problems with root cause analysis• Present recommendations to leadership to drive product quality

• Investigate supplier processes on site, initiating robust corrective actions to eliminate customer escapes

Logistics Manager - Carrier Global - 2017• Develop a new scheduling procedure to reduce loading costs by 90%Account Specialist - Pratt and Whitney - 2016• Cultivate new business, negotiate contracts, purchase material to sustain productionProduction Cell Leader - Collins Aerospace - 2015• Reconfigure hourly schedule based on technician skill level to increase cell output by over 40%

Solon, Oh

Newbury, Ohio

Master Of Business Administration - Mba, Finance

Bachelor Of Science (B.S.), Mechanical Engineering

Activities and Societies: Sigma Chi Fraternity