William Cox Email and Phone Number
William Cox work email
- Valid
- Valid
- Valid
William Cox personal email
- Valid
William Cox phone numbers
Dynamic Operations and Project Leadership Professional with experience in comprehensive planning, implementation, and team and operational management, leveraging strong operational and communication skills to set critical priorities, maximize impact, navigate value-driven roadmaps and build top talent groups. My career showcases my strong talents in organizing multiple projects and methodologies to ensure peak performance and continually ensure a stable technology environment. Among my peers I am recognized as a high-value team leader that provides strategic vision, technical support and the full range of services, focusing on organizational development and transformation. I offer a highly flexible and adaptable approach that involves working closely with thought leaders, cross- functional teams, and multiple departments to facilitate system integrations, resolve process issues and implement IT processes in time-sensitive settings.I am adept at quickly identifying opportunities to better utilize technology to improve productivity. I possess a rich blend of team leadership, cross-departmental collaboration, and relationship development talents. Positive and efficient support is my paramount focus, I am able to work quickly to assess needs and swiftly implement results that exceed expectations.
Experian Automotive
View- Website:
- experianautomotive.com
- Employees:
- 236
-
Experian AutomotiveEverett, Wa, Us
-
It DirectorExperian Automotive May 2022 - PresentSchaumburg, Il, Us• Maintain IT systems environments and manage/pioneer development efforts in enhancing functionality in both Amazon Web Services (AWS) and Salesforce environments.• Drive continual “use case” creation for future software builds. Evolve business requirements documentation to achieve modern standards within first 12 months.• Persist and maintain a strong environment of software development lifecycle (SDLC), processes and procedures for custom code development.• Championed project for full custom application documentation and vendor impact for BC/DR planning – individually recognized at division level.• Joint responsibility shared on all technical platforms including MySQL, MongoDB, Java, application servers, web development, infrastructure build outs, etc.• Utilized, monitored and led internal and external development for a complex distributed architecture, networking components, AWS services, and Salesforce Lightning/Apex development. • Led, coordinated, and collaborate with teams and vendors across multiple times zone / international lines.• Consistently work with cross functional teams across differing business units for issue resolution. Establish rapport with outside BU leadership for future engagement and action items.
-
It Director / PrincipalResponza Aug 2021 - Nov 2022Tacoma, Washington, Us• Lead the full scope of IT functions, including defining, mapping, installing, and configuring operations, and all business and project development and advance key sales strategies to bolster growth across a portfolio of 400+ clients. • Direct the procurement operations for software, targeting the most cost-effective equipment and software to ensure alignment with budget. • Design and implement new services and product offers that meet the specific needs of clients and business strategy goals. • Create, maintain, and enforce standards and procedures for the implementation of technical solutions, driving the ongoing consistency of existing systems.• Re-strategized Service and Support team functions and developed clear escalation roadmaps with a defined checks and balances path across all departments.• Captained a large mitigation of SLA breaches, advancing initiatives that delivered a 50% improvement with zero additions to staffing.• Revamped the Organization Chart, transforming the Management team into a more focused and streamlined team with strong department ties.• Cross-collaborated with legacy vendors, clients, and teams to orchestrate a seamless pivot to new lines of business that delivered an accelerated revenue growth out of the pandemic. -
Production DirectorAtlas Networks Jun 2020 - Jun 2021Seattle, Washington, Us• Directed operations processes and procurement planning, aligning external field service staff and internal technical resource teams that maximized productivity while minimizing costs and maintaining safety and customer focus. • Provided 24x7x365 monitoring of functions and the quick resolution of daily and escalated issues throughout project deployments. • Collaborated with Network Engineers on hard- and software solutions and ensured alignment with requirements in final quoting. • Overhauled the alignment of core internal departments, merging the Field Service Staff and the Technical Internal Staff into a combined Production team that optimized capabilities and increased coverage across engagements.• Achieved the lowest ticket volumes and the fastest average response times in 24 months.• Developed a solution and deployment plan for a company-wide ERP/Line of Business application that increased operational efficiency, department viability, and workflow accuracy.• Launched a Safety Plan and led the consecutive training for all Field Service staff; adopted plan decreased after-hours emergency Field Service staff call outs by 50%+ in the first 90 days of implementation. -
It / Operation DirectorAdvocate Telecom Dec 2017 - Jun 2020• Maintained technical operations for applications, networks, systems, databases, and information security. • Directed and streamlined functions across the MSP helpdesk, ensuring effective client support. • Established a consistent and stable IT environment, security, and reliability of all IT services. • Utilized formal quoting and tracking tools to institute strong business processes. • Developed and implemented Standard Operating Procedures for key business workflows, incorporating each into Line of Business applications for automation and motoring.• Incorporated a new IT division with an existing telecom business; targeted and recruited top talent building a service focused team of professionals that facilitated service and support offerings across new and legacy clients.• Redeveloped technology and ticket deployment operations across invoicing, scheduling, email, payroll, and HR systems, championing automation across manual systems that delivered streamlined workflows.• Developed a vendor and partner network that expanded capabilities and increased business exposure.• Delivered a 25%+ sustained business growth YoY across all business divisions.• Maintained an above 93% CSI score with an 11% response rate across all engagements.
-
Director Of ServicesOasys, Inc. Aug 2013 - Dec 2017• Headed all internal IT support operations, procedure optimization, and process streamlining that ensured more effective support for both internal and external clients. • Directed a Service department team, drove sales strategies and end-user focused initiatives.• Pioneered a seamless merger of three disparate companies acquired during tenure, orchestrated all technical and administrative functions across unified operations.• Instrumental a total technology overhaul, heading replacements for ageing network systems, phone systems, multi-location connections, upgrades, and Line of Business migrations.
-
Chief Technology OfficerMustang Technologies Apr 2007 - Aug 2013• Led strategies, executed installation, troubleshooting, repair, and upgrades of servers, workstation, and laptops and drove long-term vision that built top-flight IT functions that sustainably supported business needs. • Developed business plans and innovative strategies that built the business from the ground up, expanding operational reach from four to 250+ clients and securing $500K+ in annual revenue.• Cultivated strategic relationships with external vendor networks to garner turnkey solutions for clients, offer virtual CIO services, and support project management activities. -
On-Site Server / Pc TechnicianBest Buy Oct 2005 - Apr 2007Richfield, Minnesota, UsAs an On-Site Server / PC Technician, I administered complex installations, repairs, and upgrades to various hardware, software, and IT systems. I also designed and facilitated comprehensive training for customers to assist with end-user device customization and configuration. I provided exceptional service while assisting customers across multiple platforms, including email, phone, and remote interface. Led business operations throughout the store, guiding junior associates to execute tasks and meet store objectives.Notable Contributions Include: ●Recognized as top 3% of all personnel during Achievers event for three consecutive years. ●Successfully completed all new technician onboarding and training, updating and coordinating training materials with corporate HQ. ●Chosen to head business to business operations during market expansion / coordinated with new sales staff on strategies and proposal creation. -
Network Account ManagerU.S. Techs Jan 2004 - Oct 2005●Network dispatch for in field IT technicians, Tier 1 and 2 remote and phone support, various administration and back end functions●Front line client support for issue support and resolution●Oversaw and implemented all network technician daily operations●Handled workstation/server assembly and initial O/S loading ●Responsible for all hardware/software ordering, inventory, and tracking●Involved in new technology research and adoption●Coordinated (client side and internal) network projects and upgrades●Application development support / deployment ●Client solution proposal creation and presentation●Administration tasks e.g.; billing, HR duties, client relations
William Cox Skills
William Cox Education Details
-
Brigham Young University - IdahoBusiness Technology Management -
Tarrant County CollegeInformation Technology
Frequently Asked Questions about William Cox
What company does William Cox work for?
William Cox works for Experian Automotive
What is William Cox's role at the current company?
William Cox's current role is Multifaceted entrepreneurial/technical leader with 20+ year track record of innovation and success.
What is William Cox's email address?
William Cox's email address is wi****@****inc.com
What is William Cox's direct phone number?
William Cox's direct phone number is +136075*****
What schools did William Cox attend?
William Cox attended Brigham Young University - Idaho, Tarrant County College.
What skills is William Cox known for?
William Cox has skills like Project Management, New Business Development, Customer Service, Strategic Planning, Html, Negotiation, Social Media, Public Speaking, Marketing, Online Advertising, Sales Management, Java.
Who are William Cox's colleagues?
William Cox's colleagues are Andee Bettes, Karl Jakobi, Yash Rangan, Inge Lise Hermansen, Junior Lopez, Youssef Sabir, Aaron Czajka.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial