William S. Email & Phone Number

Redmond, Washington, Us

Excel in a strategic role as the Manager overseeing the end-to-end supply chain execution for the Modern Life category within the Retail & Commercial Channel at Microsoft, driving impactful initiatives to optimize revenue, profitability, and customer success.Key Responsibilities and Achievements:Leverage external and internal data resources to conduct comprehensive analyses, identifying industry and market trends to inform robust account planning, strategic partner opportunities, and future forecasting models. This data-driven approach enhances ROI impacts and informs decision-making that drives customer-centric strategies.Act as the primary liaison and face of Microsoft to partners, cultivating strong relationships and championing a strong customer focus throughout all supply chain operations. Influence channel revenue and profitability by establishing key metrics and performance drivers, driving business growth and operational efficiency.Maintain a deep understanding of Microsoft, customer, and competitor products, enabling strategic positioning within the competitive ecosystem and driving customer success through tailored solutions.Collaborate cross-functionally with Sales, Finance, Category, and Marketing teams to ensure effective merchandising of Microsoft products with customers and partners, aligning strategies with the go-to-market (GTM) strategy for maximum impact.Lead initiatives to secure necessary resources and drive continuous improvements, enhancing the overall customer and partner experience while meeting business objectives.Develop and implement channel strategies aligned with sales planning processes, ensuring seamless integration with the GTM strategy and driving successful go-to-market execution.Engage with Marketing partners across multiple teams to finalize budgets and scope of work that align with financial and company goals, ultimately empowering customers to achieve their objectives through innovative solutions.

London, Gb

Thrived as the Beer Supply Manager overseeing a fast-growing, diverse, and intricate business spanning 40 countries across continental Europe, Russia, Turkey, Central Asia, and the Middle East. Operating within a distributor model, I assumed full ownership of the end-to-end supply chain execution, managing relationships with over 50 partners and collaborating extensively with internal stakeholders to achieve strategic business objectives.Key Contributions:Engaged collaboratively with cross-functional teams to navigate a complex global supply chain network, optimizing processes from raw materials to finished products and third-party distribution, ensuring operational excellence and delivery efficiency.Led strategic inefficiencies and cost optimization initiatives, conducting in-depth analysis and driving implementation with unwavering energy and determination, resulting in significant operational improvements and cost savings.Acted as a strategic partner to commercial and marketing teams, translating business ambitions into actionable plans within the Global Supply Organization, aligning efforts to support innovation, sales growth, profitability, and long-term business objectives.Assumed full ownership of partner relationships, fostering close collaborations with industry giants such as Heineken and Carlsberg to establish robust customer collaboration processes, resolve issues proactively, and drive overall supply chain efficiencies, generating exceptional value for both Diageo and our distributors.Supported the development of comprehensive shipment plans and inventory projections to inform strategic business decisions, optimizing stock levels at distributors to enhance cash flow and operational performance.

London, Gb

Distinguished leadership experience spearheading the Beer Supply business across Continental Europe and Central Asia, navigating a fast-growing and intricate distributor model spanning 36 diverse countries.Based at the iconic St James’s Gate Brewery in Dublin, I lead transformative initiatives in forecasting, quality assurance, and long-term business trends through innovative sales and operations planning strategies. Collaborating closely with a spectrum of industry stakeholders, including internal teams and competitor firms, I implemented robust shipment planning processes to ensure 18-month visibility into Distributor Shipment Plans, optimizing inventory management practices to drive substantial cash improvements.As the Supply Business Partner for our Commercial & Marketing teams, I facilitated ambitious goals, aligning global supply strategies to meet targets and unlock new opportunities. Taking charge of supply-related projects, including innovative product launches, I ensured seamless initiation, planning, execution, and delivery of strategic initiatives.Furthermore, I championed the Partners Collaboration agenda, fostering continuous communication and strategic relationships across the extended supply chain. By developing enhanced Supply Collaboration and Joint Business Plans with key Tier 1 countries, I identified risks and opportunities to drive supply efficiencies and deliver exceptional value to Diageo and our Distributors.In this multifaceted role, I led several impactful cost optimization projects, leveraging portfolio reviews, SKU harmonization, manufacturing enhancements, logistics improvements, and customer collaboration to identify and rapidly implement cost-saving measures, significantly improving business financial efficiency.

London, Gb

Dynamic leadership role overseeing and guiding a team of 7 talented professionals within the export function of Diageo's prestigious International Supply Centre (ISC) in Dublin, Ireland.At Diageo, our Dublin-based supply chain orchestrates the intricate planning and logistics operations for both domestic and global beer distribution, managing the movement of finished products across 137 markets worldwide. The Export team plays a pivotal role in defining and optimizing our product delivery strategies, impacting the entire company's supply chain and planning functions.Key Responsibilities:- Championed Diageo's exceptional service standards by optimizing logistics efficiency and fostering collaborative relationships with customers worldwide.- Led a global logistics team responsible for orchestrating ocean, rail, truckload, and LCL transportation of raw materials and finished goods, ensuring seamless distribution across diverse markets.- Collaborated closely with cross-functional leadership teams to establish strategic goals and drive scalable growth initiatives aligned with Diageo's global business objectives.- Oversaw day-to-day export operations to Africa and Europe, ensuring operational excellence and adherence to delivery timelines.- Cultivated and leveraged internal and external partnerships to maximize company goal achievement and operational efficiency.- Spearheaded continuous improvements within distribution processes, implementing innovative strategies to enhance performance and customer satisfaction.- Nurtured a supportive team environment that empowered individuals to unlock their full potential and drive exceptional results.- Conducted goal-setting sessions and performance reviews, providing constructive feedback and facilitating professional development opportunities for team members.

London, Gb

Distinguished tenure within the Export Team of Diageo's export-led International Supply Centre (ISC) in Dublin, Ireland, a pivotal hub driving over €1 billion in annual exports and supporting up to 20,000 jobs indirectly through extensive supply chain activities.Diageo Ireland stands as a cornerstone of Ireland's high value-added food and beverage export sector, boasting a workforce of approximately 1,200 dedicated professionals. The International Supply Centre (Beer) caters to the demands of 130 global markets for renowned beer brands and beverage alcohol (BBA), with the export team playing an integral role in managing the order-to-cash process and setting the standard for service excellence worldwide.Key Responsibilities:-Spearheaded supply management for over 14 countries and 20 customers, including 3rd party distributors, joint ventures, and BBA clients, ensuring seamless delivery and customer satisfaction.-Orchestrated the fulfilment of hundreds of orders annually across four dispatching sites, maintaining operational efficiency and adherence to timelines.-Collaborated with approximately 30 freight vendors, orchestrating transit logistics and compliance with Incoterm agreements, customs regulations, and documentation requirements.-Cultivated and sustained robust relationships with customers and third-party logistics (3PL) providers, achieving a stellar 100% service delivery rate across all markets.-Actively contributed to continuous process improvements within distribution operations to enhance efficiency and customer service excellence.-Demonstrated proficiency in managing and surpassing Customer Service KPIs while meeting budgetary targets consistently.-Upheld Diageo's stringent compliance standards, ensuring alignment with regulatory frameworks (CARM, CT-PAT, H&S) and safeguarding operational integrity.

Minneapolis, Mn, Us

Thrived in a pivotal role within the Export team at Medtronic, the global leader in medical technology and services, operating extensively across Europe, the Middle East, and Africa, spanning over 70 countries.Medtronic is a renowned healthcare products company specializing in manufacturing medical devices and supplies, notably recognized for its groundbreaking implantable biomedical devices. The Cardiac and Vascular Group pioneers catheters, stents, valves, balloons, defibrillators, pacemakers, and advanced surgical ablation technologies for treating vascular and heart diseases. Additionally, the Restorative Therapies Group develops nerve and brain stimulation devices, implantable drug delivery systems, diabetes management solutions, and surgical devices for ENT and spinal conditions.In the EMEA region, Medtronic employs a strategic blend of independent distributors and direct marketing approaches to reach hospitals, clinics, physicians, wholesalers, government health plans, and group purchasing organizations.Key Responsibilities:- Orchestrated flawless execution of order-to-cash processes, ensuring seamless transactional efficiency and customer satisfaction.- Fostered collaborative relationships with diverse stakeholders, including customers, to drive mutual success and satisfaction.- Led international logistics operations, overseeing intricate export processes to optimize supply chain effectiveness.- Championed relationship management efforts, cultivating strong partnerships with key stakeholders to enhance business outcomes and customer experience.

São Paulo, Sp, Br

Experience working within the dynamic Supply Chain team at Logicalis Latin America, the foremost information and communication technology (ICT) integrator in the Latin American region.Logicalis Latin America, a strategic joint venture between Brazilian conglomerate Promon and British technology leader Logicalis, stands as a premier ICT service and solution provider with expansive operations throughout Latin America. Serving a diverse clientele of 800 customers, including major telecommunication carriers, multinational corporations, and governmental entities, the company specializes in delivering cutting-edge technological infrastructure and IT equipment.Key Responsibilities:- Cultivated and nurtured strategic relationships with suppliers and service providers to ensure seamless operations and optimal service delivery.- Spearheaded national and international procurement activities, engaging with renowned suppliers such as Cisco, EMC², IBM, Hitachi, Nominum, Arbor, McAfee, Citrix, and HP.- Oversaw import and export processes, managing associated duties and compliance requirements efficiently.- Directed specialized logistics tasks, including priority shipments, management of oversized items, large volume distribution, and handling high-value, time-sensitive deliveries.- Executed comprehensive inventory management strategies to optimize stock levels and enhance supply chain efficiency.

Bachelor Of Business Administration (B.B.A.), International Business, Trade, And Tax Law

General And Business English, English Language