Will Talbot Email & Phone Number

Sacramento, California Area

• Head of Human Resources and Information Technology for Sacramento-based roasterie and eight cafes. Duties include:
• Ensuring compliance with State and Federal employment laws as well as CalOSHA safety requirements for two corporations representing an array of work environments including food product manufacturing, food and beverage.
• Solely responsible for all benefits administration (health, dental, vision, 401(k)) and payroll processing for 100+ employees
• Sourcing, maintaining, and implementing scalable technology-related initiatives for two corporations across nine physical locations including Point of Sale system, networking, timekeeping, scheduling, and HRIS.
• Collaborate with CFO on an array of fiscal responsibilities including growth strategies, regular bookkeeping, taxes, accounts receivable, and accounts payable. Company saw a net growth of 300%, expanding operations.
• Implement and optimize scalable systems and procedures to replace dated or inefficient protocols in collaboration with COO, freeing up excess labor costs to be used in more productive pursuits.

Roseville, California

• Built and maintained MS Access databases to track the status of every order in the office.
• Handled dispersal of funds to all principle parties at close of escrow.
• Developed time saving measures to eliminate obsolete procedures while maintaining the highest level of quality.
• Adhered to strict service-level agreement timelines to ensure that escrow closed within the contracted time.
• Maintained open communication with contacts at municipal and financial institutions to expedite the removal of property liens.
• Trained staff on working within the Windows 7 environment after a company-wide upgrade from XP.

Rocklin, California Area

• Communicated directly with major security system manufacturers to obtain return authorization for units in need of repair or replacement.
• Diagnosed potential causes of malfunction on returned units.
• Researched potential fixes for inoperative units that could be performed in-house on out-of-warranty product.
• Performed approved maintenance on returned product including firmware updates, installation of new hard drives, and replacement of broken camera lenses.
• Maintained Excel spreadsheets documenting every repair and return that passed through the department.
• Prepared replacement requests for product that had to be ordered directly from the manufacturer.

Folsom, California

• Implemented new standard operating procedures for maintaining the database and filing system for all maintenance at the dealership.
• Trained three office staff on all new procedures to ensure the efficacy of the system. D
• Developed and assembled an MS Access database compiled from a year of backlogged bookkeeping.

Roseville, California

• Prepared and transmitted warranty reimbursement requests based on maintenance reports.
• Adhered to strict guidelines set in place by American Honda for all warranty requests in order to prevent fraudulent claims.
• Assisted customer service representatives by explaining warranty procedures to customers.
• Independently developed a more efficient filing system for all maintenance paperwork.

Bachelor Of Arts (Ba), Fine And Studio Arts, 4.0

Activities and Societies: • Dean's Award Artist - 2011 • Art show contributor - 2010-2011Graduated Summa Cum Laude - GPA 4.0

Transfer, General Education