William Ferrel Email & Phone Number

Houston, Texas, Us

Direct daily operations for a cabinet distribution branch serving large production builders with annual revenues of $10M. Oversee field and customer service staff of 25.Service Turnaround – Successfully re-established strained relationships with customers that had declined under previous management. Achieved turnaround of client satisfaction with complete client installations and other services required with over 250 new monthly installations by ensuring prompt delivery and issue resolution. Operations Management – Established policies and procedures and ensure inventory controls are adhered to in a warehouse with 60,000 SF. Collaborate with senior management to meet company goals at all locations.ERP – Successfully negotiated a cost-effective transition to a new ERP system for entire company to enhance productivity and efficiency.

Consultant and business owner for professional consulting services for residential and light commercial construction. Consulting – Provided hands-on advisory services from initial sales through project completion for over 150 projects.Construction Services – Delivered onsite supervision of construction services and worked directly with subcontractors to provide recommendations for next steps for completion of project.Business Growth – Succeeded in growing business to annual revenues of $250,000.

Dallas, Texas, Us

Led sales and project management for roofing, renovation, and remodeling projects valued over $2.5M.Project Leadership – Led projects with oversight of budget building, sourcing of labor and materials, scope of work from inception to successful project completion.Major Projects – Proficiently managed process development and project completion of Southern Louisiana Hurricane Recovery Projects valued in excess of $1M.Collaboration – Established contacts and collaborated with owners, insurance agencies, and government officials.

Grimes, Ia, Us

Managed commercial sales leads with development of a structured estimating process to manage over 100 incoming project quote requests.Project Doctrine – Introduced a “lessons learned” doctrine to reduce repeat project errors by 50% where there was previously no doctrine in place.Sales Team Process – Succeeded in eliminating 100% of redundant work with creation of sales team processes that enhanced team efficiency and productivity.Change Order Process – Significantly improved the Change Order Process using strict criteria that delivered 100% increase in customer satisfaction and reduced shrinkage by 25% before the end of project closeout analysis – as shrinkage was not previously monitored.Personal Sales – Led the branch office in personal sales to grow in second year to $4M.

Grimes, Ia, Us

Recruited by senior management to reinvigorate window and door sales focusing on upgrades and product line improvements.Updated Showroom – Led upgrade of showroom from 10-year-old displays to current market trends and updated windows displays for $50,000 that successfully delivered 30% sales increase in window sales.Cost Overruns – Business was producing $1.5M in sales with a 15% cost overrun. Hands-on monitoring stopped the bleed and reduced overrun to near zero after audit of project documentation to identify areas of concern.

• Grew business with year upon year sales increases averaging 50%.• 100% on time and within budget. Established budgets, schedule, plan schematics and specifications, complete scopes of work. • Built teams of over 30 of trade professionals, vendors, end customers, and real estate professionals• Negotiated purchase land – reducing costs of acquisition by 20%

• Identified neighborhood long term flood recovery needs following historic floods. 25 projects over $7.000,000• Worked directly with flood victims, local government officials, local business leaders, and other non-profits to fund and bring a strategic and planned recovery process. Operations budget over $5,000,000• Provided root cause analysis of previous recovery efforts – identified 20 areas of improvement reducing budget overages by 30%. goals• Developed and initiated organizational transition plan to long term disaster recovery.

Washington, Dc, Us

• Lead project management team working to audit & close out $750 Million in Federal Grants• Worked closely with State and local officials to audit projects funding and scope adherence. Worked on 250 projects in 25 communities• Closed out final project scopes of work - meeting requirement of the Stafford Act (Federal Guidelines and laws)

Washington, Dc, Us

• Part of team tasked with identifying grant opportunities following floods of 2008 – total funding $1.1 Billion• Wrote and reviewed project scopes of work for over 250 projects, worked with State and Local gov’t to identify eligible public infrastructure damage and document all damage in a quantifiable manner to apply and receive federal funding. Traveling as needed to sites• Communicated in person, electronically, and on phone with high ranking federal, state, county and local decision makers to ensure clear understanding of grant requirements sometimes delivering challenging information• Worked with teams of over 100 experts in their fields from varying cultural background, obtaining success thru diversity

Chairperson of Church Building Committee - $1.7 Million New Sanctuary Construction and Main Building Renovation.

Volunteer role: Oversite of church operations: Trustees, Finance, Staff Parish Relations, Administration.

• Built and grew a highly successful and respected residential construction company. Annual sales $8,000,000• Implemented operational policy and procedure – focused on excellence in customer service. • Lead project management team with 35 annual projects – 100% on time performance – never over budget• Documented and Implemented consistent project management processes with continual improvements and progression toward excellence, increasing margins by 25%• Established long term relationships over 75 trade professional teams with constant review of performance standards – continual process improvement - minimum of 10% increases in efficiency internally/externally. Turnover rate < 5%• Established best practices in the industry influencing market trends in sales, product usage, marketing, operational efficiency. Known as a model of efficiency and organization. • Mentored project management teams of professionals (over 25) who are presently well respected in their field• Project management coordination of up to 50 different trades, vendors, other professionals in each project

Bachelor Of Business Administration - Bba, Operations Management And Supervision

Educational Leadership And Administration, General

Certificate,  Installation & Site Assessment – Solar & Wind Energy

Certificates,  Federal Government Training Disaster Relief & Related Fields – Online & Personal Training