William Gross Email & Phone Number

Yarmouth Port, Massachusetts, Us

Warwick, Ri, Us

I'm thrilled to be a part of the Senior Leadership Team and Board, where I play a pivotal role in steering our company's workers' compensation growth and profitability. This year, we're on track to surpass $110M in our book, with a combined ratio landing in the low 90s—a testament to our team's hard work and dedication.Managing our distribution partners and networks falls under my umbrella, ensuring we're always connected and in sync with the best in the field.With a fantastic team of 30 by my side, I dive into the nitty-gritty of our day-to-day operations, making sure every piece of the puzzle fits perfectly for seamless progress.

Rolling Meadows, Illinois, Us

In my role, which had me reporting directly to the CEO, I took on the responsibility for the P&L of our commercial insurance division—the powerhouse of the organization, boasting $45M in revenue. It was a diverse and dynamic portfolio, mainly comprising workers' compensation, package policies, business owners' policies (BOP), auto, and professional lines. I was at the helm of strategic planning, sales management, mergers & acquisitions, and carrier relations, steering our course through the complex waters of the insurance industry.Beyond that, I had the privilege of overseeing our brokerage's program business, including operations related to claims and client services. It was all about making sure we were not just meeting but exceeding our goals and providing top-notch service to our clients.

As part of my journey, I found myself directly reporting to the CEO, where my primary mission was to spearhead strategic planning and business development efforts across the United States. This wasn't just about big-picture thinking; it was about bringing those visions down to earth, making them tangible and actionable. My days were filled with dynamic collaboration, sitting down with business unit leaders and field experts to map out strategic plans that resonated with the unique needs and opportunities of local markets. But what really set this experience apart was not just devising these strategies—it was about actively driving their execution. I was on the ground, working hand-in-hand with teams across our company's vast footprint, ensuring that our plans didn't just look good on paper but were brought to life in a way that moved our company forward. It was a role that blended strategic oversight with the thrill of seeing our collective efforts manifest in real, impactful ways.

In my role, I was entrusted with a significant responsibility: overseeing Commercial Lines underwriting and distribution operations across all the Northeast states. This wasn't just any portfolio; we're talking about a substantial $500M in all line’s commercial premium, with a whopping 40% of that book dedicated to workers' compensation. Leading a talented team was at the heart of my daily activities. I had seven direct reports, each an expert in their own right, and together, we oversaw a dedicated staff of more than 60 professionals. Our mission was clear: ensure that our business practices were not only consistent across the board but also effectively aligned with our strategic goals. And the target? A 90% combined ratio target that would speak volumes of our efficiency and our commitment to maintaining a healthy bottom line. It was a role that challenged me, inspired me, and taught me the importance of leadership, strategic planning, and the incredible results that can come from a team working cohesively towards a common goal.

In my role as a Commercial Lines leader, I had the privilege of guiding a dynamic team of 20 dedicated professionals, alongside managing relationships with 150 contracted agents. Together, we handled over $200M of Total Written Premium (TWP), a testament to the team's hard work and our collective focus on achieving excellence. I took full ownership of our branch's P&L, collaborating closely with company business leaders and our agency trading partners. This partnership was instrumental in not only meeting but surpassing our quarterly and annual business objectives. It was a role that demanded vision, strategy, and a hands-on approach to leadership. Among the milestones I cherish from this journey are the accolades and recognitions that underscored our team's efforts. Being acknowledged as the leader of a top-three profit center within the company for four consecutive years was a proud moment for all of us. Even more humbling was receiving the prestigious Roy A. Westran Award for Leadership in 2009—one of only two employees company-wide to be so honored. And in 2013, our branch was celebrated as the Chairman Branch of the Year, a recognition that affirmed our commitment to excellence and innovation.

Hartford, Ct, Us

Stepping into a new chapter of my career, I took on the exciting challenge of overseeing the entire New England Region, including Massachusetts, New Hampshire, Maine, and Vermont. This role put me at the forefront of managing sales and underwriting activities across the region, where I had the privilege of providing direct leadership and support to our dedicated teams. In this capacity, my focus was on driving our teams towards ambitious goals, fostering an environment of excellence and high performance. It was a role that required not just strategic oversight but a hands-on approach to leadership, ensuring our teams had the support and guidance needed to excel. Among the achievements I hold close is the recognition we received for delivering an impressive 37% growth in 2005, a testament to our team's hard work, strategic sales efforts, and meticulous risk selection. This growth was not just in numbers but was complemented by superior underlying profit, showcasing our balanced approach to expansion and profitability. The culmination of our efforts was being honored with the President's Award in 2005, a moment that underscored our position as the top performer in both growth and profit—a true highlight of my career and a reflection of our team's dedication and hard work.

Hartford, Ct, Us

I was thrilled to join the team with a clear mission: to pioneer and implement forward-thinking standards and strategies for the management of our national corporate clients. It was a role that required not just insight and innovation but a keen focus on building and nurturing meaningful relationships. A core part of my responsibilities involved working closely with stakeholders from a portfolio of five national brokers. By facilitating partnership sessions, we were able to foster collaboration, understand mutual goals, and implement key strategies that drove success for all parties involved. These experiences weren't just about business development; they were about creating lasting partnerships based on trust, respect, and shared visions. One of the most transformative periods in my career came when I was selected for an elite MBA rotational program, the Donald R. Frahm Award. This recognition was more than an honor; it was an opportunity to dive deep into a variety of business functions, engage with leaders across the organization, and enhance my skills through practical, hands-on engagement. It was designed for high-potential candidates, providing a unique platform to grow, learn, and contribute in meaningful ways.

Hartford, Ct, Us

1 of 20 MBA interns across the U.S. selected to this highly competitive rotational program in 1999. Exposed to and contributed to multiple business and functional areas across the organization.

West Hartford, Ct, Us

Division 1 Assistant Coach with a broad set of responsibilities ranging from player scouting and recruitment to practice and game day duties.

Baltimore, Maryland, Us

Ground-up launch of consumer and commercial lending branches including real estate, team staffing, defining business process, and more. Grew direct-to-consumer commercial block from zero to $10M

New York, New York, Us

Catcher, Miami Marlins.

Bs/Ba, Business

Mba, Finance

Robert H. Smith School Of Business Certificate Program, Digital Transformation In Business

Bachelor Of Business Administration (Bba), Business

Master Of Business Administration - Mba, Finance, General

Master Of Business Administration - Mba