- Oversee daily business operations and implement targeted promotional strategies, leading to increased hourly revenue and a boost in customer rebooking rates.- Train and mentor new employees, fostering high skill levels and teamwork that consistently surpasses key performance indicators (KPIs).- Achieve rebooking rates exceeding 50% for each provider, enhancing customer retention and loyalty.- Develop and execute seasonal advertising campaigns, driving higher customer engagement… Show more - Oversee daily business operations and implement targeted promotional strategies, leading to increased hourly revenue and a boost in customer rebooking rates.- Train and mentor new employees, fostering high skill levels and teamwork that consistently surpasses key performance indicators (KPIs).- Achieve rebooking rates exceeding 50% for each provider, enhancing customer retention and loyalty.- Develop and execute seasonal advertising campaigns, driving higher customer engagement and significantly increasing sales.- Partner with the marketing team to craft and optimize a unique value proposition, strengthening the brand’s local market presence and enhancing profitability. Show less

- Exceeded personal and team sales goals, driving growth for a $600,000 annual business through strong leadership and customer relationship management.- Led the planning and execution of vendor events and promotions, enhancing brand visibility and boosting sales.- Prioritized digital sales strategies, optimizing revenue growth outside traditional business hours.- Developed lasting customer connections, contributing to sustained business growth and increased client retention.