William Foxx Email & Phone Number

New York City Metropolitan Area

• Experience leading teams between three and ten crew members to accomplish key safety and customer care duties in a time-sensitive and demanding operational environment• Earned and maintained numerous FAA certifications required to perform inflight duties on Boeing and Airbus aircraft types• Skilled in providing superb customer service on the aircraft, using deescalation techniques, ensuring the safety of passengers, and providing medical support• Work with intradepartmental colleagues using innovative technology to ensure the on-time departure and arrival of aircraft in a 24-hour operation, including nights and holidays

Bronx, New York

• Answered phones, recording messages when necessary• Entered and documented confidential funeral information into computer system• Ensured visitors’ needs are met using high level of customer service• Offered emotional support and served as pallbearer when needed

Fairfield, Connecticut

• Managed a team of 11 callers on semi-weekly nightly shifts• Utilized communication skills to initiate phone calls to alumni and parents • Educated alumni and parents on Fairfield while building rapport and encouraging conversation • Solicited donations to prospects and persuade current donors to increase their giving level• Personally raised a total of $25,000 on behalf of the Fairfield Fund

Office Of Student Engagement

• Lead two groups of twenty first-year students throughout Orientation and Fall Welcome• Mentored first-year students throughout the college transition process• Facilitated a weekly First Year Experience seminar with a faculty member during the academic year

Bachelor Of Arts (Ba), Major: Communication, Minors: Public Relations, Spanish

Activities and Societies: Student Phonathon, New Student Leader, Senior Class Gift Committee, Orientation Support Team, Ignatian.

Education record

Study Abroad - Spring 2017 Semester

Education record

Activities and Societies: Varsity Cross Country, Varsity Swimming & Diving, Varsity Track & Field, Spanish Club.