William Foxx Email & Phone Number

New York City Metropolitan Area

• Experience leading teams between three and ten crew members to accomplish key safety and customer care duties in a time-sensitive and demanding operational environment
• Earned and maintained numerous FAA certifications required to perform inflight duties on Boeing and Airbus aircraft types
• Skilled in providing superb customer service on the aircraft, using deescalation techniques, ensuring the safety of passengers, and providing medical support
• Work with intradepartmental colleagues using innovative technology to ensure the on-time departure and arrival of aircraft in a 24-hour operation, including nights and holidays

Bronx, New York

• Answered phones, recording messages when necessary
• Entered and documented confidential funeral information into computer system
• Ensured visitors’ needs are met using high level of customer service
• Offered emotional support and served as pallbearer when needed

Fairfield, Connecticut

• Managed a team of 11 callers on semi-weekly nightly shifts
• Utilized communication skills to initiate phone calls to alumni and parents
• Educated alumni and parents on Fairfield while building rapport and encouraging conversation
• Solicited donations to prospects and persuade current donors to increase their giving level
• Personally raised a total of $25,000 on behalf of the Fairfield Fund

Office Of Student Engagement

• Lead two groups of twenty first-year students throughout Orientation and Fall Welcome
• Mentored first-year students throughout the college transition process
• Facilitated a weekly First Year Experience seminar with a faculty member during the academic year

Bachelor Of Arts (Ba), Major: Communication, Minors: Public Relations, Spanish

Activities and Societies: Student Phonathon, New Student Leader, Senior Class Gift Committee, Orientation Support Team, Ignatian.

Education record

Study Abroad - Spring 2017 Semester

Education record

Activities and Societies: Varsity Cross Country, Varsity Swimming & Diving, Varsity Track & Field, Spanish Club.