William Freire De Souza E Silva Email and Phone Number
๐๐๐ฏ๐ฒ๐ฟ๐๐ฒ๐ฐ๐๐ฟ๐ถ๐๐ ๐๐ป๐ฎ๐น๐๐๐ | ๐๐๐๐ฝ๐ถ๐ฟ๐ถ๐ป๐ด ๐๐ฒ๐๐ฒ๐ฐ๐๐ถ๐ผ๐ป ๐๐ป๐ด๐ถ๐ป๐ฒ๐ฒ๐ฟDedicated Cybersecurity Analyst with a strong foundation in threat detection, incident response, and malware analysis. Possessing a proven ability to leverage SIEM (QRadar), including rule tuning and optimization, to enhance threat detection capabilities. Currently honing my skills in incident response and malware analysis to contribute effectively to a high-performing security team. Seeking a challenging role to expand my expertise and make a significant impact in a dynamic SOC environment.Possessing a strong analytical mindset and a systematic approach to problem-solving, I excel at breaking down complex security challenges into actionable steps. I am a committed learner, continuously expanding my knowledge base to stay ahead of evolving threats. My background in IT support and service desk has equipped me with a solid understanding of IT infrastructure and operations, enabling me to effectively bridge the gap between technical teams and end-users.I am proficient in using SIEM (IBM QRadar, Microsoft Sentinel), EDR (Microsoft Defender, CrowdStrike Falcon), and other security toolsets for threat detection, incident response, and investigation. I am eager to apply my skills and knowledge to protect organizations from cyberattacks. My goal is to contribute to a team that fosters growth and development, allowing me to excel in my role as a Cybersecurity Analyst.๐๐ฒ๐ ๐ฆ๐ธ๐ถ๐น๐น๐:๐ฆ๐๐๐ & ๐๐ผ๐ด ๐๐ป๐ฎ๐น๐๐๐ถ๐: Proficiency in using SIEM tools like QRadar to create and maintain rules for threat detection and log analysis.๐๐ป๐ฐ๐ถ๐ฑ๐ฒ๐ป๐ ๐ง๐ฟ๐ถ๐ฎ๐ด๐ฒ & ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ฒ: Experience in triaging security incidents and using tools like CrowdStrike Falcon EDR, Microsoft Sentinel, and Microsoft Defender for investigation and response.๐ฃ๐ฟ๐ผ๐ฐ๐ฒ๐๐ ๐๐บ๐ฝ๐ฟ๐ผ๐๐ฒ๐บ๐ฒ๐ป๐: Always looking for ways to improve security processes and procedures within the SOC. I believe strong processes are more important than advanced tools.๐ ๐ฎ๐น๐๐ฎ๐ฟ๐ฒ ๐๐ป๐ฎ๐น๐๐๐ถ๐: I have a natural curiosity and utilize a meticulous approach to dissect suspicious processes, identifying their behavior and potential impact.
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Agente De TecnologiaBanco Do BrasilFederal District, Brazil -
Information Security AnalystKryptus Seguranรงa Da Informaรงรฃo S.A. (Eed) Oct 2024 - PresentBrasรญlia, Distrito Federal, BrasilQRadar AdministrationArchitecture and deploymentConfiguration and tuningLog sources and eventsRules and offensesAsset managementLicense managementBackup managementTLS certificateUser managementApplication managementCreation of custom log sourcesData ingestion pipeline and protocols -
Cyber Security AnalystSicoob Feb 2024 - Sep 2024Brasรญlia, Distrito Federal, BrasilMonitored, triaged, and responded to security incidents for SICOOB's central offices and cooperatives, reducing average response time and improving incident resolution rate.Administered SIEM systems by creating and tuning rules, defining reference maps and sets, and establishing filters and exceptions, which enhanced threat detection accuracy.Performed detailed process and file analysis while researching and developing playbooks, leading to improvement in incident response efficiency and standardization across teams.Implemented advanced property extraction techniques, resulting in a increase in data visibility and better correlation of security events.Developed and optimized incident response workflows, achieving reduction in downtime and ensuring compliance with regulatory requirements. -
Cybersecurity Analyst - Triage SpecialistBb Tecnologia E Serviรงos Nov 2022 - Feb 2024Brasรญlia, Distrito Federal, BrasilMonitored and triaged over 200 security incidents in real-time with SIEM tools like QRadar, reducing threat detection time by 35%.Created and revised playbooks and runbooks, which boosted operational efficiency and enhanced response accuracy.Developed custom queries to identify Indicators of Compromise (IOCs) and map suspicious IPs, URLs, and domains, leading to reduction in breaches.Analyzed and correlated logs from various data sources, improving detection of malicious activities and strengthening security posture.Collaborated with cross-functional teams for timely escalation and resolution of incidents, cutting resolution time and adhering to established protocols. -
It Support SpecialistBb Tecnologia E Serviรงos May 2015 - Nov 2022Brasรญlia, Distrito Federal, BrasilDelivered expert troubleshooting and monitoring for technology infrastructure, achieving reduction in downtime and ensuring seamless operations across platforms.Resolved complex technical issues through on-site and remote support, maintaining optimal system performance across diverse environments.Executed technical problem resolution via ITSM activation, improving service delivery and ensuring compliance with SLAs.Managed ticket control and escalation, efficiently tracking issues to increase resolution speed and enhance customer satisfaction.Enhanced incident management processes by following up on all technical incidents until closure, resulting in a improvement in user experience. -
Service DeskGlobalweb Corp Nov 2014 - Feb 2015Brasรญlia, Distrito Federal, BrasilResolved over remote support issues for Banco do Brasil's Internet Banking application, increasing customer satisfactionย for both national and international users.Managed and prioritized a high volume of support requests, achieving prompt resolution rate and cutting average response time.Created, escalated, and tracked over support tickets with 99% resolution within service level agreements, ensuring meticulous documentation.Collaborated with cross-functional teams to address complex issues, leading to reduction in resolution time and boosting client satisfaction.Trained new team members on technical support protocols, improving team efficiency and reducing onboarding. -
Inspetor De QualidadeBrscan Feb 2013 - Aug 2013Brasรญlia, Distrito Federal, BrasilConducted comprehensive inspections of paper documentation and records for Claro SA, achieving reduction in compliance discrepancies and ensuring alignment with internal standards and industry regulations.Identified and rectified discrepancies and errors in documentation, enhancing accuracy and ensuring strict adherence to company policies.Collaborated with cross-functional teams to expedite the resolution of documentation issues, leading to a faster processing time and improved operational efficiency.Implemented a systematic inspection approach that improved quality control measures, resulting in increase in overall documentation accuracy.Maintained detailed inspection reports and records, providing actionable insights that contributed to process improvements and better data integrity within Claro SA's operations. -
InstrutorCcaa Oct 2010 - Jan 2011Brasil/ CCAA 10/2011 - 01/2012โ Developed and administered English language proficiency assessments for non-native speakers, resulting in better accuracy rate in skillevaluation.โ Conducted personalized and group-based lessons, improving student speaking, listening, reading, and writing abilities.โ Implemented innovative teaching methodologies, increasing student comprehension and language retention.โ Designed and tailored course materials and curriculum for diverse language levels, enhancing engagement and learning outcomes forstudents.โ Provided constructive feedback on language proficiency evaluations, facilitating improvement in students' fluency and overall languageskills.
William Freire De Souza E Silva Education Details
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Systems Analysis And Development
Frequently Asked Questions about William Freire De Souza E Silva
What company does William Freire De Souza E Silva work for?
William Freire De Souza E Silva works for Banco Do Brasil
What is William Freire De Souza E Silva's role at the current company?
William Freire De Souza E Silva's current role is Agente de Tecnologia.
What schools did William Freire De Souza E Silva attend?
William Freire De Souza E Silva attended Unicesumar.
Who are William Freire De Souza E Silva's colleagues?
William Freire De Souza E Silva's colleagues are Magda Mendonรงa, Mauro Matos, Diego Da Silva Zero, Luiz Toshiharu Mise, Sara Sarinha, Ana Cristina Dos Santos Soares, Andrรฉ Luรญs Antico.
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