I am introducing the team to structure program and project management using the principles of Agile and PMI. I manage an extensive portfolio of HRIS and Analytics programs and projects for Lam Research’s Human Resources group.• I successfully led the team in launching three critical projects on time and within budget.• I have developed a communication framework that enhances transparency for leadership and enables proper prioritization and allocation of resources.

I developed new Agile project management processes for a growing NetSuite consulting and implementation practice, improving efficiencies. • I created a new daily Scrum process and was a hands-on Project Leader for a high-value NetSuite re-implementation project. • To facilitate successful project delivery, I developed new team-sourced project progress reports and implemented new Jira project workflows. • Additionally, I mentored junior business development analysts and improved the… Show more I developed new Agile project management processes for a growing NetSuite consulting and implementation practice, improving efficiencies. • I created a new daily Scrum process and was a hands-on Project Leader for a high-value NetSuite re-implementation project. • To facilitate successful project delivery, I developed new team-sourced project progress reports and implemented new Jira project workflows. • Additionally, I mentored junior business development analysts and improved the use of Atlassian Tools. Show less

Leader for Agile/ Scrum transformation. I created a department of four Sr. Delivery Leaders to lead nine Scrum-based Delivery Teams. I developed these Delivery Leaders to successfully fill the dual role of Scrum Master and Agile Project/Program Manager. • I implemented quarterly 2-day Product Increment Planning events. During these events, the teams planned their work for the next six sprints, which spanned over 12 weeks. The teams ensured that their plans aligned to address the… Show more Leader for Agile/ Scrum transformation. I created a department of four Sr. Delivery Leaders to lead nine Scrum-based Delivery Teams. I developed these Delivery Leaders to successfully fill the dual role of Scrum Master and Agile Project/Program Manager. • I implemented quarterly 2-day Product Increment Planning events. During these events, the teams planned their work for the next six sprints, which spanned over 12 weeks. The teams ensured that their plans aligned to address the organization's dependencies. As a result, the events effectively reduced risk, proactively addressed dependencies, and delivered products that delighted the customers. • I created an ITIL-based Change Control Board (CAB). This process helped the teams be more planful and communicative of changes to the Production environment, dramatically reducing outages and “fire drills.”• I created a Program Management process that involved providing comprehensive project updates for the program, conducting bi-weekly steering committee reviews, and creating a program dashboard that provided an overview of all the ongoing projects. This approach increased the visibility and transparency of the different projects within the program, enabling Executive Leadership to mitigate risks and address issues effectively. Additionally, Executive Leadership could help prioritize tasks and remove any obstacles that hindered the team's progress.• To increase the capacity of the PMO, I took on the duties and responsibilities of a Delivery Leader. This allowed the PMO to handle large volumes of project delivery work. Show less

I created the Technology Management Office from the ground up, serving as chief of staff for the Chief Technology Officer and overseeing a $4M monthly budget. I led a team of senior project and program leaders to manage an extensive IT project portfolio, including all efforts, including IT infrastructure, information security, data and analytics, business systems, and customer products and services.• I successfully built and led a team of 12 program and project leaders overseeing all… Show more I created the Technology Management Office from the ground up, serving as chief of staff for the Chief Technology Officer and overseeing a $4M monthly budget. I led a team of senior project and program leaders to manage an extensive IT project portfolio, including all efforts, including IT infrastructure, information security, data and analytics, business systems, and customer products and services.• I successfully built and led a team of 12 program and project leaders overseeing all technology projects and programs. This team accounted for roughly 40,000 hours of resource capacity per month and was considered critical for the success of almost all technology-related issues. Our team was often requested to lead non-technology projects because of our ability to drive projects to completion successfully.• I organized over 300 projects and programs to create a more efficient teamwork structure. I also coordinated and facilitated various technology efforts and initiatives, ensuring that programs and projects were prioritized correctly. Additionally, I chaired all senior IT leadership meetings and produced a monthly executive Technology Department report.• Managed software capitalization of approximately 10,000 hours per month and developed time-tracking policies and procedures to ensure transparency into resource utilization, enabling proper resource allocation based on strategic priorities.• Implemented a Kanban process for the Infrastructure Technology team (100+ employees), which successfully facilitated a better flow of work, reduced work in process (WIP), and focused the team on delivery.• Recognized as a critical leader and invited to speak at the company Town Hall on the effects of the pandemic on the Technology group in Q1 2020. Show less

I oversaw a team of 8 program managers, project managers, and Scrum Masters. Our team was responsible for planning and executing all technology projects using Agile/Scrum, Kanban, Scrumban, and Waterfall methodologies. Our project portfolio included multi-million-dollar network infrastructure upgrades, improvements to a 2000-seat customer call center, rebuilding of consumer websites, mobile application development, and all product enhancements.• Created new project management standards and… Show more I oversaw a team of 8 program managers, project managers, and Scrum Masters. Our team was responsible for planning and executing all technology projects using Agile/Scrum, Kanban, Scrumban, and Waterfall methodologies. Our project portfolio included multi-million-dollar network infrastructure upgrades, improvements to a 2000-seat customer call center, rebuilding of consumer websites, mobile application development, and all product enhancements.• Created new project management standards and improved standard operating procedures to increase quality and reduce risk and cycle time. • Implemented the concept of Program Management Teams consisting of primary stakeholders, Product Managers, Sales and Marketing leaders, Technical Architects, and Technology leadership to ensure decencies and priorities were addressed. • Responsible for aligning the IT product delivery schedules with the “Go to Market” schedules. Show less

• Led the Technology Department’s transformation from a Waterfall software development methodology to an Agile method (SAFe). Partnered with Product Management and Business Operations to transform the business into an Agile mindset.• Managed multiple, interrelated large-scale partner integrations with rapid turn-around for implementations for companies such as American Express, Wells Fargo, Discover, USAA, and Affinion Group.• Led complex initiatives (including complete platform… Show more • Led the Technology Department’s transformation from a Waterfall software development methodology to an Agile method (SAFe). Partnered with Product Management and Business Operations to transform the business into an Agile mindset.• Managed multiple, interrelated large-scale partner integrations with rapid turn-around for implementations for companies such as American Express, Wells Fargo, Discover, USAA, and Affinion Group.• Led complex initiatives (including complete platform renovations) to deploy consumer product and customer-facing technology initiatives rapidly. • Developed and maintained project governance standards, including gathering and analyzing reporting metrics on predictability and budget adherence. Show less

Managed large eBusiness projects focused on enhancing user experience, improving consumer visit to transaction ratios in improving member persistency.

I managed large (5000 hr +) business cricital IT projects focused on eBusiness/eCommerce.

Responsible for the tactical implementation of strategic directions provided by executive management. Established several creative IT focused solutions to complication business challenges