Bill Gardner

Bill Gardner Email and Phone Number

Customer Advocate | Solution Enabler | Consultative Selling | Relationship Management | Business Strategist | People Connector | Maximizer @ KLaunch
Bill Gardner's Location
Greater Hartford, United States, United States
Bill Gardner's Contact Details
About Bill Gardner

Sr. Level Client Management | Delivery | Account and Business Development: I am a high-energy leader focused on successful customer engagement, developing strategy and system improvements to craft, sell and deliver digital solutions and technology applications. My passion is to uncover client needs and cultivate deep, trusted relations that overcome their challenges, and transform opportunities. Always strategic, my go to market and action plans for start-up and Fortune 500 B2G and B2B companies resulted in surpassing expectations and increasing revenues. I take on POV, and am good at translating customer’s voice and forging relations with technology, engineering and marketing to turn concepts and under performing processes into business value and revenue via structured engagement and delivery digital workflow solutions. To ensure this happens, I create and implement best practices, challenge status quo and champion corporate initiatives. This mindset is built from a technical foundation in engineering, project management and continuous improvement. This helps me influence across functions and align capabilities to affect purposeful change resulting in, expense reduction, new business and top-line growth.Key qualifications and competencies: - Strategic Planning- Account Development and Sales Processes- Client Relationship Management- Strategic Business Partners- Program Management- Business Analysis- Process Improvement, Project Execution and DeliveryFormal Sales | Product | Process | Leadership Training- The John Maxwell Company - Living the Laws of Leadership- The John Maxwell Company - 15 Invaluable Laws of Growth- Forum Corporation - Consultative Selling- Pragmatic Marketing - Certified Product Management Professional- Product Development Consulting, Inc. - Market Driven Product Development - Voice of the Customer- Franklin Covey- Dale Carnegie - Effective Communications & Human Relations, Skills For SuccessContact Me:615.478.4560bill4gardner@gmail.com

Bill Gardner's Current Company Details
KLaunch

Klaunch

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Customer Advocate | Solution Enabler | Consultative Selling | Relationship Management | Business Strategist | People Connector | Maximizer
Bill Gardner Work Experience Details
  • Klaunch
    Vice President, And Global Head Client Success
    Klaunch May 2023 - Present
    Indianapolis, Indiana, Us
    KLaunch Advances Human Interaction. Employee Productivity (and workforce) and Consumer Experience!We connect the dots, on a hyper personalized level, between patients-consumers-constituents with providers-businesses-government agencies. The former is self-directed and guided. The latter, in real-time, is responsive and predictive. This is to say, we automate and operationalize interaction and workflows between business and end user, and across organization enterprise. KLaunch orchestrates end to end, human-centered and data supported, communication journeys. We have the know-how to use and embed AI, ML, LLM technologies, and do so within our industry leading, omni-channel conversational platform. Total integration flexibility, maximizes existing systems and investment that are forever-modern.Contact KLaunch direct or any of our implementation partners, along with Carahsoft, to learn more.
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  • Tata Consultancy Services
    Principal Business Development Leader, Public Sector
    Tata Consultancy Services Nov 2020 - Apr 2023
    Mumbai, Maharashtra, In
    We are #OneTCS. One of world's largest IT services and consulting firms, our Government Transformation Services are built on a foundation of three components: Experience Certainty, Gov4.0, and Business with Purpose. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled infrastructure, engineering and assurance services. Delivered through our unique Global Network Delivery Model(TM), the benchmark of excellence in software development, combined with sharp focus on customer service has resulted in TCS being called upon by government customers and more than a 3rd of Fortune 500 companies. Equally, in the community and across the education spectrum, TCS is a leading proponent of STEM education through platforms such as goIT, Million Women Mentors and Ignite My Future in School.
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  • Gcr Inc.
    Avp, Implementations, Public Sector
    Gcr Inc. Nov 2019 - Jun 2020
    Metairie, La, Us
    Full-service technology firm; design, build, and implement complete software and services solutions for state and local governments, airports, transit authorities, and power plants.Led and structured business unit for scalable, efficient, and profitable growth. Skills | Business AcumenSolution Delivery Leadership | Client Relationship Development | Agile Methodologies | BPO | P&L | Contract Negotiations | Offshore Resources | Budgeting and Forecasting | Project Management | Customer Success | Product Enhancement | Business Strategy | Organization Change | Culture Champion | Process Improvement | Digital Transformation | RFPs | Professional Services | Government Procurement | State Government | Business Analysis | Employee Experience
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  • Home Helpers Home Care
    Partner, Health Plusone Corporation
    Home Helpers Home Care Feb 2018 - Jun 2020
    Blue Ash, Oh, Us
    Customer Awarded "Best of Home Care Provider of Choice" and top agency in geography. Launched business, established processes, and sold products & services achieving 180% YOY growth. Simultaneously transformed client-patient journey through technology adoption including pilot program participant with Algorithmic Intuition, an Upward Labs Hartford aged care innovation cohort. Skills | Business AcumenBusiness Development | P&L | Business Planning | Services Delivery | Partner Channels | Provider Networks | RPM | Customer Success | Remote Patient Monitoring | eHealth | Continuum of Care | Market Analysis | Process Fulfillment | Technology Pilots and Implementation | Customer Satisfaction | Talent Development | Onboarding | Culture Creation | Customer Service | Sales Process | Client Management | Value Based Purchasing | Go To Market | Thought Leadership | Sales Pipeline | Digital Transformation | User Experience | Employee Experience | State Government | Medicaid | Quasi-Government | Department of Veterans Affairs
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  • Pvorto Consulting
    Founder | Chief Consultant And Strategist Guy
    Pvorto Consulting Feb 2016 - Oct 2019
    Hartford, Connecticut
    Helped clients realize their vision, achieve goals. It’s simple. Improve business operations, create customer value. Subject matter expertise in state and local government, non-profits, small and medium business. Focus areas: business planning, strategic management, account and market development, and technology improvement initiatives. We accomplish what normally isn't conceived, or thought possible. Skills | Business AcumenDigital and Tech Strategy | Business Development | Business Models | Market Analysis | Solution Discovery | Proposals | Thought Leadership | Project Management | Process Definition | Business Analysis | CRM | Digital Transformation | Networking | Payment Processing, FinTech | Implementations | Business Plans | State Government | Quasi Government/Non Profit | Local, County, Municipality Governments
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  • Morphotrust Usa
    Director Business Development
    Morphotrust Usa Jul 2015 - Feb 2016
    Courbevoie, Ile De France, Fr
    Elected to Leadership Team-- recognized for exceptional performance, outstanding attitude, and embodying cultural beliefsMulti-modal biometric identification, document authentication and data verification technologies for government agencies. Led expansion of legacy government products and solutions into commercial verticals with focus on increasing customer onboarding, experiences and security. Identified and created new relations with asset management, healthcare and traditional and non-traditional financial services companies and technology integration partners:*captured industry feedback and translated client pain points, insights and trends into meaningful B2B/C use cases and content messaging*coordinated with engineering to shape direction of development and product roadmap *created pricing models and solution proposalsOutcomes entailed collaborating with Samsung, and LoopPay its digital wallet acquisition, to incorporate Identix® Trusted Identity as a Service and mobile solutions into Samsung Pay platform roadmap. Also worked with marketing to design Identix® website and sales collateral.Skills | Business AcumenBusiness Development | Solution Discovery | Partnerships | CRM | Product Marketing | Proposals | Forecasting | Sales Pipeline | Relationship Management | Matrix Management | Mobile Apps | Payment Processing, KYC | Project Management | MEDDICC | Thought Leadership | User Experience | Partnerships
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  • Nic: Egovernment Services
    Division Gm
    Nic: Egovernment Services Jan 2014 - Apr 2015
    Overland Park, Kansas, Us
    Develop and market enterprise state portals, online and mobile registration, license, permit and filing applications plus end to end payment solutions for federal, state and local government.Led northeast start-up operations, created business plan, built out office, hired team, and established technical infrastructure, business processes, and project management / software development framework. Surpassed Year 1 revenue 56% by cultivating a qualified sales pipeline and executing against these initial deliverables: *design and rollout new innovative statewide enterprise portal founded on gov.UK unified approach*replace legacy web content management system via partnership with Episerver*create and deploy Department of Motor Vehicles Online Driver History Records and other mobile applications across multiple platforms.
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  • Nic: Egovernment Services
    Director, Account And Business Development
    Nic: Egovernment Services Sep 2009 - Dec 2013
    Overland Park, Kansas, Us
    Employee of the Year --Cultivated new business with state and local government partners, surpassing sales goal 170%.Digital applications and transaction payment solutions were achieved as result of:*creating a structured client engagement process while continually improving it over time*identifying customer needs and executing key strategies within this account framework*allying and aligning IT, PMO and business resources in harmony with partner goals and expectationsOutcomes entailed new customers, products, revenue growth and improved customer satisfaction for our public sector partners (Department of Children Services, Health, Commerce & Insurance, Safety, Transportation, Labor, Revenue/Tax)Skills | Business AcumenPortfolio Pipeline | Forecasting | Project Management | Solution Discovery | Product Development | Delivery | Strategic Planning |eHealth | Strategic Account Plans | MEDDICC | SaaS | Client Engagement Process | Mobile Apps | Payment Processing | Payment Platform | UX/UI | User Experience | Agile Methodologies | Business Plans | Market Competitor Analysis | P&L | Budgeting | Marketing Plan | Go To Market | CRM | Offshore Resources | Digital Transformation | Government Procurement | State Government | Local, City, County Government | Program Management | Professional Services | Proposals | RFPs | Business Analysis
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  • Semmaterials (Parent Semgroup Lp)
    Region Manager, Technical Account Management
    Semmaterials (Parent Semgroup Lp) Jan 2006 - Aug 2008
    Asphalt and polymer emulsion producer and marketer backed by a world-class technical organization with numerous patents & trademarks. SemMaterials acquired Koch Materials. Led state, local government segment and commercial partnerships as integral contributor of multi-billion dollar growth strategy for transportation system solutions and engineered material products. *Framed segment strategy; led corporate account best practice initiative with engineering, technologist and marketing; and formulated “Executing Key Account Strategies” process with Forum Corporation consultant.*Grew sales 300% delivering customer centric, value engineering, heavy highway rehabilitation and preservation solutions for Departments of Transportation and commercial contractors.*Appointed by Infrastructure Services Executive to market research and VOC team. Worked jointly with Product Development Consulting, Inc., and discovered, developed future engineered solution offerings.*Mentored managers in consultative selling, prospecting, territory management, strategy and sales plans, ultimately establishing new accounts and exceeding sales goals.Skills | Business AcumenConsultative Selling | Territory Management | Strategic Account Plans | MEDDICC | Sales Pipeline | Forecasting | Account Management | Government Procurement | RFPs | Proposals | Public Private Partnerships | Continuous Improvement | Value Engineering | Product Development | VOC | Voice of Customer | Transformation | Disruption | Change Management | Culture | Virtual Distance Teams | Customer Satisfaction | Solution Sales | Thought Leadership | Culture Champion | State Government | Local, City, County Government | Transportation
  • Ibm | Koch Industries
    Oem Strategy Development Manager | Operations Manager, Sr. Project Manager
    Ibm | Koch Industries 2005 - 2005
    IBM and Koch Industries, Inc (8 YEARS combined - Raleigh, NC and Wichita, KS respectively)

Bill Gardner Skills

Strategic Planning Leadership Management Business Development Project Management New Business Development Strategy Start Ups Contract Negotiation Account Management Process Improvement Team Building Program Management Sales Management Operations Management Marketing Sales Process Crm Business Process Improvement Customer Relationship Management Client Relations Agile And Waterfall Methodologies Records Management Digital Transformation Document Management Information Management Egovernment

Bill Gardner Education Details

  • Belmont University - Jack C. Massey College Of Business
    Belmont University - Jack C. Massey College Of Business
  • Wichita State University
    Wichita State University
    Engineering Management Science
  • Purdue University
    Purdue University
    Mechanical Engineering Technology

Frequently Asked Questions about Bill Gardner

What company does Bill Gardner work for?

Bill Gardner works for Klaunch

What is Bill Gardner's role at the current company?

Bill Gardner's current role is Customer Advocate | Solution Enabler | Consultative Selling | Relationship Management | Business Strategist | People Connector | Maximizer.

What is Bill Gardner's email address?

Bill Gardner's email address is bi****@****als.com

What is Bill Gardner's direct phone number?

Bill Gardner's direct phone number is +160362*****

What schools did Bill Gardner attend?

Bill Gardner attended Belmont University - Jack C. Massey College Of Business, Wichita State University, Purdue University.

What are some of Bill Gardner's interests?

Bill Gardner has interest in Kids, Cooking, Exercise, Investing, Outdoors, Electronics, Home Improvement, Shooting, Reading, Gourmet Cooking.

What skills is Bill Gardner known for?

Bill Gardner has skills like Strategic Planning, Leadership, Management, Business Development, Project Management, New Business Development, Strategy, Start Ups, Contract Negotiation, Account Management, Process Improvement, Team Building.

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