Following a successful corporate career moved into the Charity sector and has built up many years experience leading Fundraising Teams for World Vision, both In House & through Agencies in the F2F & Telemarketing space. Previously a respected & driven business leader with a distinguished Sales & Service Management career across EAMER, experienced at successfully driving change across complex market-leading organisations, whilst improving both Profits & Customer Performance. A strong business acumen and over 26 years of continued success in variety of commercial responsible roles. I showcase:★ A record of achievements accelerating revenues, reducing costs and driving growth, improving customer satisfaction as well as service efficiency, transforming under-performing regions, leading significant amounts of Organisational change in very challenging market conditions.★ Exceptional leadership abilities, including developing efficient & effective organisations, change management in complex organisations, recruiting & developing teams. Experienced in restructuring and reducing headcount.★ Responsibility for teams of over 800 people with based on leadership good interpersonal, communications and relationship-building skills, a positive mental approach to all tasks, experienced in advising and influencing senior leaders, communicating effectively with cross-cultural teams and unions. Actions driven by facts.★ Adept at managing all operational business elements, managing budgets of over $170m, balancing cost, revenues & profit, forecasting, resource management and driving KPI/performance.By nature I am enthusiastic, energetic, confident, analytical, innovative and highly self-motivated. My strengths lie in enabling teams to achieve more than they thought they could.