Performed receptionist or data entry tasks for several businesses mostly within the Washington K Street core or Georgetown. Highlights:• National Retail Federation -Cold-called and sent emails country-wide to contact possible attendees of upcoming seminar in New York. Considerable research needed by phone, email and website to augment inaccurate contact info in order to reach target audience.This information was uploaded into several Excel workbooks, then compiled, copied and uploaded to new workbooks using filters and formulas to select information for specific purposes. • FAIR, non-profit advocacy group -Fill-in for receptionist, first for a few days, then expanded from January 2 to February 18. Greeted and announced visitors, including TV and radio interviewers, school field trips, and FAIR field workers from across the country.Phone duties ranged from connecting to about two dozen lines within two organizations (FAIR and IRLI), guiding callers with specific regional complaints to appropriate field workers or websites, and helping FAIR staff connect between offices and seminars set up in Washington. Moved and evaluated extensive reference library, consulting with supervisor of what to keep and what to dispose of.• Clements Worldwide, insurance company -Generated new Life Policies from website, then extracted data from Excel sheet and website to enter into multipage process to accurately set up new policy.Processed renewal policies, again using multipage process to renew previous policy, then used that information to send follow-up letter to client.Work was estimated by client to take two months, was completed in less than three weeks.• Shalom Baranes Associates, architects -Receptionist for 40+ line phone network, screened calls for upper management, greeted and announced visitors, and directed them to conference rooms. Signed for mail and packages, alerted staff of same and signed out equipment for construction site tours for staff and visitors.

Developed tri-fold double sided mailer in joint project with owner/publisher.Created website and corporate identity in joint project with owner/publisher.Tutored graphic designer in Creative Suite and Acrobat.Create and update ads, freelance pieces and promotional material.Processed and color corrected dozens of photos for several freelance assignments in addition to mailer assignments.

Worked with Advertising Director and Advertising Sales Representatives to set project schedules, create and proof artwork to required specifications and quality standards applying basic theories and principals of graphic design. The size for the newspapers changed four times during my employment, leading to sometimes dramatic size changes in the ads, which had to be implemented on multiple ads on a short time schedule.For three year period took over production management of monthly publication Middleburg Life. During that time was responsible for all ad creation for that paper. Also contributed to editorial side by laying out section of paper, wrote art review and created photo illustration collage pages or half pages for several years preceding and after this three year period.Proposed, created and maintained a central database for real estate company client contact information to use in weekly ads. This saved approximately 1-2 hours search time per week.Performed preflight checks for 4-color printed materials to maintain print quality standards for color and content accuracy.Covered stories for Sun Gazette papers (including photography), ranging from Downton Abbey review to an interview with Chita Rivera.Wrote ads for Middleburg Common Grounds, by request from client.