Bill Knapp

Bill Knapp Email and Phone Number

Government Reporting (TREAD) Manager in Service and Quality @ Volkswagen of America
Rochester, MI, US
Bill Knapp's Location
Rochester, Michigan, United States, United States
Bill Knapp's Contact Details
About Bill Knapp

Management, project managment, consulting for process improvement; training design, development and implementation; sales and account management.

Bill Knapp's Current Company Details
Volkswagen of America

Volkswagen Of America

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Government Reporting (TREAD) Manager in Service and Quality
Rochester, MI, US
Website:
volkswagenag.com
Employees:
105264
Bill Knapp Work Experience Details
  • Volkswagen Of America
    Government Reporting (Tread) Manager In Service And Quality
    Volkswagen Of America
    Rochester, Mi, Us
    View
  • Volkswagen Of America
    Government Reporting (Tread) Manager In Service & Quality
    Volkswagen Of America Mar 2005 - Present
    Responsible for all government reporting to National Highway Traffic Safety Administration under the TREAD Act. Interface with all business units, including IT and Legal for the purpose of improving process and performance related to government compliance and early warning of technical and customer satisfaction issues..
    View
  • Bbdo Detroit
    Vice President
    Bbdo Detroit Mar 2000 - Dec 2003
    Responsible for account management and development of Field training for DaimlerChrysler, including web-based learning.
  • Sandy Corporation
    Consulting Director
    Sandy Corporation Mar 1995 - Aug 2000
    Responsible for account management of BMW and Mercedes-Benz Credit accounts. Key member of lease-end process redesign team. Involved in process improvement, marketing, and training -- including curriculum development and implementation of web-based training.
    View
  • Metlife Consulting Services
    Management Consultant
    Metlife Consulting Services 1989 - 1995
  • General Motors (Buick Motor Division)
    District Sales Manager
    General Motors (Buick Motor Division) May 1985 - Aug 1989
    Responsible for sales, marketing and customer satisfaction improvement for 11 Buick dealerships in metropolitan Minneapolis, MN. Improved Customer Satisfaction Index from unranked to #4 nationally within one year. Improved market share.

Bill Knapp Skills

Leadership Management Business Process Improvement Process Improvement Automotive Training Project Management Customer Satisfaction Management Consulting Continuous Improvement Vehicles Strategic Planning Program Management Account Management Team Leadership Strategy Marketing Customer Retention Performance Improvement Proposal Writing Coaching Budgets Sales Negotiation Marketing Strategy Vendor Management Competitive Analysis Event Planning Performance Management Customer Service Change Management Business Strategy Software Documentation Consulting Integrated Marketing Forecasting Automobile Government Product Development Leadership Development Business Analysis Workshop Facilitation Sales Management Marketing Communications Time Management Teamwork New Business Development Business Planning Accounting Profit

Bill Knapp Education Details

Frequently Asked Questions about Bill Knapp

What company does Bill Knapp work for?

Bill Knapp works for Volkswagen Of America

What is Bill Knapp's role at the current company?

Bill Knapp's current role is Government Reporting (TREAD) Manager in Service and Quality.

What is Bill Knapp's email address?

Bill Knapp's email address is wi****@****aol.com

What is Bill Knapp's direct phone number?

Bill Knapp's direct phone number is +170336*****

What schools did Bill Knapp attend?

Bill Knapp attended Oakland University, Oakland University, Michigan State University.

What are some of Bill Knapp's interests?

Bill Knapp has interest in Canoeing, Wilderness Camping, Cycling, Drawing, Fishing And Coin Collecting.

What skills is Bill Knapp known for?

Bill Knapp has skills like Leadership, Management, Business Process Improvement, Process Improvement, Automotive, Training, Project Management, Customer Satisfaction, Management Consulting, Continuous Improvement, Vehicles, Strategic Planning.

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