William Grandon Email & Phone Number

Dallas-Fort Worth Metroplex

Coppell, Texas, United States

Dallas, Texas, United States

Dallas, Texas

St Augustine, Fl

8528 Davis Blvd, Ste 150 North Richland Hills, Tx 76182

I directly influenced the performance of everyone who interacted with guests and supported a solution selling environment. I was responsible for fostering a selling culture that created unique, complete solutions that exceed guest’s expectations. I ensured best-in-class guest service for every GameStop guest by using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life. I made discretionary decisions involving all sales initiatives, operational effectiveness, marketing, scheduling, employment, and all other aspects of the day-to-day business processes of my GameStop store. I was committed to creating unique solution selling experiences for all guests.

Waco, Tx

I was responsible for training subordinates in both their basic military skills and their respective military occupational specialties. I was directly accountable for the actions of the members of my squad. I was therefore, responsible for supervising and controlling my subordinates. I ensured my unit's facilities met or exceeded Marine Corps standards and were properly maintained. I was also accountable for the serviceability, condition and loss of my unit's equipment. I oversaw enforcing the rules, policies and standards of physical appearance of the Marine Corps for Marines under my charge. I managed the day-to-day activities of marines within the boundaries of the policies set by my superior officers.

RetailAs a key holder, I was responsible for closing and opening the store, counting cash andmaking deposits, supervising other sales associates, generating necessary reports, and overseeing the overall day-to-dayoperations of the store.Cash Management, Customer Care, Stocking, Shipping and Receiving

I was tasked with building and maintaining the content model for the company's agent website. I assisted with the look and feel of the website to improve the flow and efficiency for agents to accomplish more in a shorter amount of time. I also acted as a liaison between the Developer team and the Marketing team to ensure the website met both the security standards and visual elements required. HTML, CSS, Axure RP Pro, WebSphere, SVN, Eclipse 3.2,

Retail · Unload merchandise truck · Restock the shelves · Assist Customers when needed · Frame shop assistantCash Handling, Customer Support, Stocking,

Wholesale Trade/Import-Export · Created and maintaine the company's website. · Prepare packages for domestic shipping. · Prepare invoices and collect payments. · Customer Service: Answering phones & assisting with sales. · Mat and Frame Autographed photos/memorabilia.shipping and receiving, Customer Support,

Other/Not ClassifiedMaintain the cleanliness of Ovilla City Hall twice a week.

Transport and Storage - MaterialsAssist all Maintenance Mechanics in any repairs necessary.; 24/7 Carpet Care and Restoration; Construction - Residential & Commercial/OfficeCleaned, treated, and restored carpets.

Government and Military · Prepared and distributed daily reports in Excel. · Prepared presentations in PowerPoint for Commanders (Executive Personnel). · Overview of military personnel and government equipment. · Oversaw orders on personnel, expedited execution of orders, and daily accountability of all personnel on company (100 to 300 personnel) and battalion (600+ personnel) levels.

Math, Physics

Web Page, Digital/Multimedia And Information Resources Design

Math, English

High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program