Bill Grant Email & Phone Number

Greater Detroit Area

• Provide training on network planning tools, ran coverage predictions, generated equipment lists and quotes, and reviewed proposal documentation
• Proposed and implemented design changes to reduce the cost of the test system
• Performing inspections, preventative maintenance programs, and repairs to ensure the optimal performance and maximum life of building operation systems
• Generate and apply centralized trash and LEED certification programs
• Collaborate efforts with sub-contractors to ensure timely delivery of work
• Train, mentor, and support the area managers, site managers, and supervisors

Greater Detroit Area

• Lead the operational building services for 14 Class "A" buildings in downtown Detroit
• Directed and managed the openings and transitions for 9 buildings in just over a year, opening 3 three separate buildings in 2 weeks
• Responsible for overseeing the daily operations, budgeting, safety, compliance, personnel, and staffing needs
• Developed and implemented a developmental action plan for individual sites to increase productivity, client relationship management, and long term partnership
• Implemented or enhanced process improvement initiatives that provided greater consistency and standardizations across district operations

Mt. Clemens, Michigan

• Directed operations for 22 commercial office building in the greater Detroit area, ranging in size from1.3 million sq. ft. to 30000 sq. ft. up-sold additional work resulting in an extra $300,000 in revenue per year
• Developed new markets, establishing market & achieving the targeted goals through demonstrated abilities in enhancing business volumes
• Increased sales by creating numerous initiatives to highlight successes including monthly sales contests, monthly recognition, weekly sales calls, and quarterly all-leadership meetings.
• Hired, trained, coached, and motivated a team to overachieve budgeted growth

Downers Grove, Illinois

Oversaw maintenance, grounds, housekeeping, laundry and security.Maintained all records pertaining to life safety, preventative maintenance, quality assurance and safety.Spearheaded safety committee, and emergency procedures.Monitored labor, supplies, contracted laborers performance, and inspections.Maintained exceptional resident and client satisfaction.

Mt Clemens, Michigan

Prepared procedures for lean cleaning in new accounts and transitioned existing accounts to lean cleaning.Trained new employees and supervisors in cleaning procedures.Trained area managers on lean cleaning principles, and how to monitor and execute lean cleaning.Analyzed data daily, to improve cleaning and performance.Increased add on sales by 15%.

Portola Valley, California

Developed cleaning schedules, staff training, inspections, formal rounds, patient satisfaction surveys, client satisfaction surveys, employee satisfaction surveys, inventory control, equipment maintenance and control,scheduling of projects.Chaired safety committee, developed a digital emergency management plan, participated in resident council,Tracking of.

Excelsior Springs, Missouri

Directed housekeeping, front desk, bell staff and reservations.Prepared labor schedules, inspections, bank audits, yield management, prepared forecasts, tracked source codes, and developed package deals.Worked with city to organize community events.Purchased supplies, organized annual maintenance and cleaning of guest rooms, tracked guest satisfaction and.

Bachelors Of Science, Family And Consumer Resources, 3.2

Activities and Societies: Ambassador Wrestling FootballI was a single father while attending the University of Arizona busy with a new born.

Applied Associates: General Studies

Bachelor Of Science: In Family And Consumer Studies