William Griffin Email & Phone Number

Charlotte, North Carolina, United States

Built a pipeline of restoration work by building strategic relationships within the community. • Drove referrals by building relationships with local insurance representatives and property managers• Credited with over $6M in sales• Maintained, monitored and evaluated sales strategies through the use of the CRM tools and analytics (sales statistics, ongoing interactions, etc.)

Built a pipeline of restoration work by building strategic relationships within the community. • Drove referrals by building relationships with local insurance representatives and property managers• Credited with over $2M in sales• Maintained, monitored and evaluated sales strategies through the use of the CRM tools and analytics (sales statistics, ongoing interactions, etc.)

Served as the liaison between the organization and client to ensure timely emergency services were provided. • Developed partnerships with insurance agents, association managers, and property managers to promote the restoration services available to their clients.• Mitigated client losses by promptly responding to requests and coordinating emergency services pertaining to property damage.

Served as the office manager for the organization, ensuring seamless services and a stellar customer experience. • Ensured customer satisfaction by addressing customer concerns and ensuring needs were met.• Created and re-designed reports and forms to accurately track company information (expenditures, equipment inventory, charges for invoicing, etc.• Processed client estimates and invoices to drive client services and ensure timely payments.

Hunt Valley, Maryland, United States

Provided administrative support to senior underwriters by creating census reports and spreading benefits and rates for their formalized reports.

Bachelor Of Business Administration (Bba), Finance, General

Activities and Societies: Cru (Formerly Campus Crusade for Christ), Division I Basketball Player

Education record