William retired from Dell and is now leading the BPInnovation Group, LLC, a group of senior consultants that focus is on assisting organizations in identifying and achieving business process improvement quickly and effectively.Having spent the last 11 year at Dell, William was one of the key founders of Dell’s BPI initiative. He developed and managed the Global Business Process Improvement Team to drive the BPI programs worldwide an effort that has achieved $11.5B in documented saving in 9 years. A Dell Black Belt, William has served as a Senior Program Manager for Dell’s Global BPI Team and managed, designed and implemented Dell’s BPI program for Suppliers administered by the Taiwan Government. He also established a BPI program focused on assisting Customers in driving business improvement within their organizations. Currently, William is serving as Acting Director of Global BPI.Prior to joining Dell Inc., William was the President of WGI, Inc. of Henderson, Nevada, a consulting firm focusing on Benchmarking, Process Improvement, Quality Systems/Organization and Team Development. William served national and multinational organizations from 1994 to 1997 through WGI, Inc. From 1990 to 1994 William was a Senior Vice President with the American Productivity & Quality Center, of Houston, Texas and during that time, he worked within the areas of Quality Improvement, Benchmarking and Organizational Change serving both public and private organizations worldwide. During the 1980 to 1990 time frame Motorola Inc. employed him in Schaumburg, Illinois, working in Motorola University as a Product Manager implementing organizational improvement initiatives throughout the corporation.Example of Organizations Served: Dell Inc and Dell Suppliers, General Instrument Corporation, Ford Motor Company, Ford Motor Credit Company, Motorola Inc. General Electric, Hong Kong Bank, Shell Oil, Finnair and numerous other national and international organizations.Specialties: Strategic Planning (Hoshin), Enterprise Innovation, Black Belt BPI Applications and Consulting (Lean-Six Sigma), Change Management, Individual & Organizational Development, Process Re-engineering, Quality Systems Applications, Organizational Benchmarking and Resource Development
Listed skills include Business Process Re Engineering, Business Process Improvement, Six Sigma, Process Improvement, and 14 others.