William Shoemaker Email & Phone Number

William Shoemaker is a Site Reliability Engineer at Atlassian. He possess expertise in troubleshooting, networking, cisco technologies, mpls, switches and 30 more skills. Colleagues describe him as "William is an intelligent, organized, and motivated individual. During his tenure as a NOC Support Specialist he was always a cut above his peers. William was always able to identify root cause solutions for technical problems and worked tirelessly to ensure his customers were receiving the first class technical support they deserved. William spent countless hours of his own free time using his vast knowledge to design, write, and implement a web based ticketing and reporting system for the NOC that is now our main reporting and workflow utility. In recognition for his work, he was sent to the MegaPath President's club in 2009. Shortly thereafter, his talents were noticed by other groups in the company, and he received a promotion to the information systems department as an analyst. You will not find a more technical orientated, well rounded employee who is college educated and industry certified in this business. It has been my pleasure to work with Mr. Shoemaker.", "William is the rare breed of employee that every employer wishes they could have multiples of. He can approach nearly any task, whether trained or not, and assess, isolate, and resolve the situation in a clear and concise manner. His technical skills range from coding/scripting to networking infrastructure and beyond. He is also a natural leader and does well with taking greenhorns under his wing to show them the ropes and get them trained up to speed. An invaluable asset to any team, William is definitely an employee you want to keep on for as long as you can.", and "I worked with William in the MegaPath NOC. William is very professional and has exceptional troubleshooting skills. When I had serious issues that needed to be handle I was confident that I could give the issue to Will for resolution. He is very informative in the IT and Networking field and I would often look to him for outside-the-box point of views. William would definitely be a great asset to any organization."

Listed skills include Troubleshooting, Networking, Cisco Technologies, Mpls, and 31 others.