- Streamline the user registration workflow with webhooks, yielding a boost in user acquisition by 24 people- Engaged in cooperation with the UI/UX team to optimize user retention on the company WordPress website, resulting in a 10% increase in average user retention rate increase - Analyzed new user data within the company’s database on MySQL and presented reports on user retention bi-weekly

- Customized math and English curricula for middle schoolers preparing for the SHSAT and providing instructional guidance to highschoolers preparing for the SAT- Introduced foundational coding principles through Scratch to a group of 5+ middle schoolers- Designed an automated program to enhance the proficiency in mastering the multiplication table for elementary level students

- Orchestrated and oversaw instructional tennis lessons consisting of drills and games for over 100+ young individuals ranging from 6 to 17 years old- Served as an official referee and facilitated tournaments under the sponsorship of the USTA and the City Parks Foundation

- Assisted patrons with technical issues revolving around computers, printing machines, self-checkouts machines - Fixed Kiosk machines and shelved books- Led a small group lesson of 15+ elderlies regarding the usage of the google workspace environment

- Conceptualized and modeled a spatial oasis for social interactions on Governors Island, showcasing the design to panels of architects and UPenn alumni - Cultivated architectural proficiencies encompassing photoshop, rendering, sketching and urban design

- Facilitated group tutoring sessions, English and Math, for 5+ students per session- Proctored 11 mock SHSAT exams through virtual meetings and recorded daily attendance for students- Communicated with parents in English and Mandarin through email regarding student’s productivity in class