At TSI, I specialize in consulting for higher education institutions, hospital foundations, and cause-based nonprofits, helping them refine, reach, and celebrate their strategic goals. Drawing on years of industry experience leading product management and software solutions, I provide critical insights into vendor capabilities, product roadmaps, and the ability to deliver on specific requirements.My role includes:Goal Refinement & Strategy Development: Collaborating with nonprofit leaders to define their objectives and create actionable strategies to achieve their mission.Software Evaluation & Selection: Leveraging my extensive experience in product management and software solutions to assess technology vendors. I offer keen insights into their capabilities, vision, and ability to meet organizational needs, ensuring the best fit for long-term success.Operational Optimization: Streamlining processes to enhance efficiency and impact, ensuring that resources are used effectively in alignment with organizational goals.Leadership Consulting: Guiding nonprofit executives to strengthen leadership, foster collaboration, and align teams with the organization’s mission.Celebrating Success: Supporting organizations in tracking and celebrating progress, reinforcing their dedication to making a positive impact.By combining strategic advisory with deep expertise in software and product management, I help nonprofits navigate complex challenges and equip them with the tools to thrive and deliver meaningful outcomes.

* Lead strategic consulting and advisory efforts across diverse industries, including tech, non-profits, and services.* Provide business development expertise to drive growth and market penetration.* Advisor and investor in innovative startups, focusing on scalability and strategic partnerships.

* Strategic Growth Planning* Professional Services Leadership* Organizational Development* Business Development

Responsible for the overall Solution Vision for vertical markets and for enterprise organizations. Build and assemble comprehensive solution approach for market success including capability, partner solutions, and customer successes. Solve complex business and technical challenges across the fundraising and non profit systems domain. Serve as a trusted advisor throughout a sales cycle to internal and external stakeholders up to and including C-Level leadership. Nurture and Build partnerships that bring technology companies together for both client benefit and mutual corporate benefit. Act as Strategic Advisor on complex sales pursuits.

Continuously evaluates products and processes to determine areas for improvement, drive results, and mitigate risk. Monitors product lifecycles to supervise development, testing, production, marketing, and launch of products within a timely manner.• Advances integration into new markets through extensive product knowledge and insight into customer needs. Identifies opportunities for additional sales channels that align with business goals and objectives and utilize strategic sales models.• Consults with engineering and UX leads to determine Minimal Viable Product (MVP) through design and testing of prototypes that adhere to identified customer needs and requirements.• Strategically plans product development initiatives in coordination with cross-functional teams to produce high quality results and exceptional product experiences.• Forges strong customer relationships to ensure products target desired objectives and follow defined roadmap and vision.• Analyzes market competition to steer research and development efforts and refine pricing and sales initiatives. Evaluates available data to problem solve complex issues and determine most effective resolution

Built a high performing, seven-member team capable of functioning at optimal levels and executing unified departmental vision and leadership. Cultivated environment where team members collaborated effectively with clients as well as other departments, refined the sales process and practice to enhance performance and results, and implemented sales strategies that optimized win rate.• Negotiated sales deals ranging from $400K to $15M; managed overall quota of approximately $40M.• Consistently achieved between 96 and 100 percent of quota; earned President’s Club distinction multiple times.• Mentored junior employee and elevated them to become a level two contributor in just one year’s time.• Championed two senior-level employees to transition from individual contributors to assuming managerial roles through effective mentoring.

Created Solutions Selling vision for the company as well as internal training programs for CRM solutions. Coordinated communication between all stakeholders during sales process, including C-level executives, mid-management, and end users.• Launched successful product line and managed all aspects of the process from creation of vision and message and introduction to market to driving early adopters to embrace the solution and invest in company services; resulted in acquisition of newer and larger companies and closure of first $7M deal in company history.• Increased the scope and scale of targeted audience and transitioned department from one-day proof of concept arrangement to proof of concept on 10X scale for larger projects; delivered successful vision and concept and built customer confidence and trust in company.• Supervised sales presentation process and managed cross-functional sales teams resulting in closing of 10 largest wins in company history with increase in sales price from $750K to more than $4M over 3 years.• Met demanding and short-term schedules through strategic communication and collaboration with team of up to 25 employees spanning across multiple departments.• Provided solid guidance and vision to company in terms of necessary requirements to develop successful solutions.• Directed technical infrastructure and oversaw server deployments in data center for complex, multi-tier Enterprise architecture application; hired and trained staff to run and maintain system.• Strategized with Product Management and Senior Architects to define customer requirements and deliver products that would drive growth of new sales while satisfying existing customers.• Designed and executed business case to establish technical infrastructure for use by 200 staff in highly sophisticated sales demonstration environment.

Oversaw the scope, design, coding, testing, documentation, and launch of all product releases for the Education Administration product line, including Admissions Office, Registrars Office, and integration with billing and fundraising. Revitalized product line through increased focus on customer satisfaction and team competency and morale. Led team of 25 managers, developers, testers, designers, and technical writers.• Formulated vision and scope and supervised detailed design for 4 highly successful product releases; conducted project post-mortems to assess areas for improvement and implement efficient changes.• Facilitated customer surveys and regular communication to ensure customer satisfaction and align product release requirements with identified needs.• Evaluated competitor products and potential acquisitions and reported findings.

Organized programming project schedules, team management, and customer software problem resolution and satisfaction for The Raiser’s Edge and Education Administration product lines. Managed schedules for more than 12 major releases and 5 products.• Assumed program project manager role for development of The Raiser’s Edge 7, a 3-year project requiring approximately 3 million lines of code from a team of 20 programmers.• Reduced defect count in product line through improved quality and actively resolved customer problems and concerns while integrating solutions into new product releases.

Responsible for overall quality strategy and planning, design, and execution of test cases for product releases. Acted as lead tester, sole tester, or test participant in more than 15 successful software product releases.• Researched tools, recommended purchases, and created test using Visual Test suite, Visual Basic, and Microsoft Access to implement first successful automated test program.• Served as QA Project Lead and supervised 6 QA analysts for initial release of first large-scale Windows product.