Product Manager for Fleetcor/Mina for their EV home charging solution. I am responsible for the Chargelink/home charge team. Refining the roadmaps for technical improvements and integrations with 3rd party data providers and chargepoint manufacturers. I liaise with multiple inter departmental stake holders such as digital customer experience, operations, sales and marketing as well as many 3rd party data providers.

• As Product Manager for 4 different interconnecting workstreams for Boohoos Order App (Stock Ordering System) PO service (Purchase Order Management) Supplier Manager (Supplier onboarding and data) and Shipping App (Order Tracking, utilizing GRN, ASN and various INCO terms.) I have extensive experience managing multiple products with interconnecting dependencies and roadmaps.• Managing multiple product backlogs, liaising with multiple stakeholders, I am used to working with varying perspectives and priorities to manage stakeholder expectations.• A MVP and Fail fast mindset, I oversaw the release and support of multiple pieces of integral software products to replace existing 3rd party systems.

As a freelance Content Writer, I was responsible for Pitching and Writing articles for the Real Men Real Style website. I was responsible for not only writing the articles, but researching topics and generating graphics. These were to go alongside the articles to make them both eyecatching and informative. Articles covered a range of different topics within the mens fashion and lifestyle space and to do this we used several tools such as Canva and Grammerly to help develop articles. Some examples of artivles written by myself include:https://www.vitaman.com/blogs/news/care-bald-head-menhttps://www.realmenrealstyle.com/upgrade-summer-accessories/

As a Test Analyst for KCOM, I worked primarily on the Wholesale Backend Saleforce system. Using typical manual testing techniques to test new features in order to provide the best possible experience to wholesale customers. While testing the wholesale system we also used C# and AccelQ to write and develop automated tested to enable faster regression and smoke tests as well as other load and performance testing tasks.

As a Senior QA Tester, I was responsible for leading the QA team through all Sprint ceremonies, daily stand ups, backlog refinements and retrospectives, test planning sessions and test execution. I helped to mentor the members of my team and to encourage their development as testers. As a team we were responsible for testing and maintaining the centre parcs website. testing new features, As well as A/B Testing, Load and performance tests, and measuring performance against google analytics. Working within a Safe Agile framework I was actively taking part in PI planning sessions for the QA team.

Working as a QA Analyst within the Wren Kitchens IT Team. I was given a large amount of autonomy and ownership of several areas of test. I was the sole QA responsible for the 3D development team. This also included both 2D planner and 3D Tactical fixes for the live product environment. I was responsible for testing the 3D render system, HQ renders & Virtual Reality. This required a mix of both manual functionality testing and automation. Working in an agile environment I was heavily involved in sprint planning, show & tells and retrospectives. I was tasked with keeping the backlog up to date and relevant to ongoing projects. This was for both Project and tactical backlogs. Throughout this time, I developed excellent problem-solving skills by mitigating project risks and tickets (Jira) blocking development and test. During my tenure over the helpdesk tactical process, I worked to reduce the number of helpdesk calls received from almost 500 call a week down to around 40 calls a week. I also worked to achieve a similar result with backlogs, reducing them down in size and maintaining their accuracy, by removing obsolete tickets and duplication's. As a leader I was tasked with training and developing junior testers and assisting with training towards their ISTQB qualification.

Working as an Embedded Tester on the project, I have learned a lot from working so closely with the development team. My responsibilities consist of a daily smoke check to quickly asses the state of the build and then email this report to the development team. This would usually be followed by performing Build Verification Testing (BVT) using Jenkins to manually verify and report on the automated testing performed overnight. Following this up with the Core Tech Lead I would then Publish these changes to the rest of the development team. The rest of the morning would consist of general testing, regression or creating/testing testplans for new features in line with the feature specifications. During a milestone I would be partially responsible for Creating and Testing a UAT User Acceptance Testplan Based on that milestones MAT Milestone Acceptance Testcases. This would then be tested by myself and other members of the QA team to highlight any issues for that specific project milestone. Alongside my QA responsibilities I was given the opportunity to assist the production team, Using MS Project to created project road maps for feature teams using the costings provided by that areas Lead. This was something I really enjoyed as it was a nice change of pace and something that challenged my skill set and required me to learn new skills and step out of my comfort zone.Working with the development team is invaluable for chasing up high priority issues or seeing clarification or providing feedback on the current features and state of the build.

I returned to rockstar to work on the PS4, Xbox One and PC releases of GTAV. As well as the Continued DLC support for GTA Online.My duties mainly consist of functionality testing in typical QA capacity. As a task guide it was my responsibility to guide the team of testers through the test plan and to make sure everyone knows what they are doing and are staying on task. I was also responsible for creating test plans and test cases. Working for the first time in multiplayer meant that I developed greater team working and communication skills as well as improving my leadership abilities. This was a nice change of pace from working in a singleplayer environment and helped me develop new skills.

While at rocksteady I was given several new responsibilitiesMy duties included checking the progress of high priority issues with members of the development team, making sure important issues were being actioned. This meant talking with department leads to resolve any problems that might be halting the turnaround of high priority issues and offering QA support if needed. This would be followed by a daily meeting with the executive producer to update him on the current status of the build and any issues effecting workflow. Following this meeting I would compile the results into a studio wide report which I would then send out.The rest of my time was spent monitoring the bug database ( JIRA ) for high priority issues, assigning bug that required further investigation and reproductions to playthrough and testing teams. Alternatively reproducing issues personally. I also took part in weekly meetings via conference call with the publishing QA teams, who were providing support for the project. This mainly consisted of looking at any standout issues which needed extra support and evaluating the bug reporting procedure to maintain parity with our standards.

Rockstar Lincoln was the second studio I had worked in and the place where I really developed my skills as a QA Tester. I spent a year on the nightshift team working on GTA V Single player content. I learned many new skills while with Lincoln. I learned extensive debug skills and further developed my testing abilities. While at Lincoln I had the opportunity to train staff as both a 1-on-1 mentor as well as create and present training presentations. I also gave general guidance to many of the less experienced staff through a long and difficult crunch period. I often helped others with technical and computer related issues as well as my standard QA duties, whether it was helping to set up consoles for specific test or helping to resolve video recording issues, I was often first port of call when someone needed help. In addition to my standard QA responsibilities I also took on the roles of DSE safety officer and fire marshal for my building as well as the unofficial pizza order guy for the nightshift team.

Originally starting in a Balancing/Playtest volunteer position I was tasked with a group of other playtesters to complete playthroughs of the title Sonic and All-Stars Racing: Transformed. I was tasked with completing a playthrough of the title on various difficulties, analysing and critiquing the difficulty balance of the title. Having completed my playthroughs faster than other playtesters granted me the opportunity to test other platforms and perform some bug entry. This effort was rewarded when at the end of the 2 week placement, I was offered to stay on as a QA Tester until completion of the project.I learned the main core skills of QA while in this role, learning to Identify, classify and report bugs using devtrack. I learned to revise fixed issues and reproduce important bugs.