Bill Hinderman Email and Phone Number
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I am a product and engineering leader with director and senior management experience at some of the largest companies in America. Sometimes even on purpose.Most recently, I led the clinical experience department within the product and engineering organization at One Medical. This department consisted of four teams responsible for the whole of our clinical and care teams' experiences. I separately led our design systems team at One Medical. In spring of 2024, we were acquired by Amazon, and I found my morals increasingly at odds with my job. I left Amazon's One Medical in April and am using the remainder of 2024 to pursue my own personal goals and projects.Prior to One Medical, I led three teams at Rally Health, creating experiences on both on the customer and employee facing applications managed by Rally and our parent company United Healthcare.I've led technology at small companies, founding Shortwave and acting as Chief Technology Officer at Direct by Vaystays, an operations, customer experience, and distribution software platform for professional vacation rental management companies.I have also led engineering efforts within optimization and experimentation at Expedia Inc., and Orbitz Worldwide. The teams I have built and I are responsible for creating both the framework for, and the mindset around lightweight A/B experimentation within these companies' eCommerce experiences. I have a proven record of building A/B testing development practices from the ground up, focusing on experimenting and optimizing across all product verticals while simultaneously accelerating and training specific product teams to do the same.I’m also the author of Building Responsive Data Visualization for the Web, a book on the processes of building code-driven data visualization upon the principles of responsive and API-first web design.I am also the founder of Shortwave (www.goshortwave.com) - a platform for adaptive podcast hosting, syndication, and analytics.I fly to different cities as often as I can to talk about the future of web development, data visualization, and cross-platform design.
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Campaign ManagerBeth Andres-Beck For DemocracyChicago, Il, Us
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FounderShortwave Aug 2017 - PresentChicago, Il, UsShortwave (www.goshortwave.com) is a podcast hosting, syndication, and analytics platform built to grow as a user's show does. It solves for dynamic ad swapping, clip stitching, and both episode and show-level analytics.I founded Shortwave after attempting to start a podcast, and being dissatisfied with all of the other options in the marketplace. As founder, I have been responsible for all design, UX, and engineering, along with pricing, marketing, and public relations for the company.
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Personal Goal PursuitShortwave Apr 2024 - Nov 2024Chicago, Il, Us
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Senior Engineering Manager : Clinical Experience DepartmentOne Medical Aug 2021 - Apr 2024San Francisco, California, UsI spent nearly two years at my dream job, managing teams responsible for the clinical technology organization at One Medical. And then also a year after Amazon acquired us. -
Senior Engineering Manager : Mobile Chat, Agent Tools, Cms, Targeted Content, SegmentationRally Health Apr 2020 - Aug 2021Washington, D.C., UsIn my time at Rally Health, I have led teams that run the gamut from mobile to message infrastructure, and member facing to internal tooling. At the start of my tenure, I was tasked with bringing a mobile chat team up from square one and deliver a best-in-class agent-to-member messaging service integrated with Optum and United Healthcare's agent portals on a firm deadline, and did so with zero production hiccups.Simultaneously, I brought up a team to build member experience impersonation toolkits for Rally, Optum, and UHC agents in order to mimic member experience and improve throughput for call center and chat incident management. Not only did this involve creating said tools, but allowed my team to be the first agent system to agent system SSO between the different arms of Optum into Rally's ecosystem.Upon successfully delivering both the chat experience and the member tooling, I moved into a role managing the already in flight member campaigns and targeted content system used across the broad spectrum of Rally's member facing SPAs and mobile experiences today, and have reduced cycle time of the team from an abysmal 50 day period to sub five days, implementing CICD across every repo that we own. Additionally, I and my product counterparts have architected the next step for this group's roadmap, that being real-time user notifications services, and a segmentation and cohort engine to identify and personalize member experiences. -
Event BookerFour Seasons Total Landscaping, Inc. Nov 2020 - Nov 2020Philadelphia, Pennsylvania, UsWhoops. -
Senior Engineering Manager : Web And Experimentation GroupVivid Seats Llc Aug 2017 - Apr 2020Chicago, Il, UsWeb and Experimentation Engineering Group Senior Manager at VividSeats. I am responsible for architecting the experimentation practice and framework within Vivid Seats' web and app products, and for both leading the efforts around, and managing the engineering team responsible for evolving our customer-facing marketplace. I am responsible for:- Architecting a no-downtime cross-platform experimentation service for use by all of our customer-facing websites and apps.- Developing testing and data strategy alongside our analytics and product teams.- Building analytics platform for benchmarking of marketplace health and product success.- Management and career growth for our web middleweare and UI engineering team.- Building both long and short term strategy for a UI framework at VividSeats.- Aligning technical goals of the UI engineering working group with the product roadmap for our web team.- Prioritization and parallelization of ongoing product and technical enhancements.- Creation of a maintainable and experiment-driven design system for reuse throughout VividSeats, alongside our UX team. -
Cofounder, Chief Technology OfficerDirect By Vaystays Aug 2016 - Sep 2017Salt Lake City, Ut, UsChief Technology Officer at Direct by Vaystays, an operations, customer experience, and distribution software platform for professional vacation rental management companies. I am responsible for the strategic planning, product vision, execution, engineering architecture, and analytics surrounding product development of both Direct, and the Vaystays Marketplace. Some of these responsibilities are:- Architecting a scalable multi-tenant system to support ecommerce by hundreds of property management companies.- Managing, attracting, and mentoring a high-performing team, while simultaneously creating silo-ed work for staff augmentation.- Regularly pitching to and communicating with investors and consultants, distilling technical information into understandable, meaningful conversations.- Building long and short term budgets for engineering needs, architecture upgrades, and scaling cloud storage and computing.- Developing cohesive roadmap for feature development teams.- Building analytics platform for benchmarking of marketplace health and product success.- Prioritization and parallelization of ongoing product and backend enhancements.- Creation of a maintainable design system for reuse throughout Vaystays marketplace. -
Vp Of ProductVaystays Aug 2016 - Aug 2017Chicago, Illinois, UsVice President of Product at Vaystays, a market-network for professionally managed vacation rentals. I am responsible for the strategic planning, product vision, execution, and analytics surrounding product development of the growing Vaystays marketplace. -
Optimization And Experimentation Engineering LeadRaise Apr 2016 - Aug 2016Chicago, Illinois, UsLead engineering role creating the site optimization framework and practice at Raise Marketplace. I am responsible for architecting an A/B testing framework supporting the Raise Marketplace web and app experiences. This framework includes:- Experiment qualification and segmentation logic.- User data capture and analytics platform.- Configuration tool for modifying and rolling out experiments.- Injection of lightweight experiment code into the greater Raise Marketplace web application.In addition to this framework, I am the engineering organization's evangelist and instructor for lightweight and meaningful A/B and MVT experimentation practices, coaching development teams within the organization on proper experimentation practice. -
Engineering Manager For Air Shopping OptimizationExpedia, Inc. Oct 2015 - Apr 2016Seattle, Wa, UsEngineering manager for air shopping path site optimization and experimentation team. Managing team of front-end engineers and QA to continuously deliver, monitor, and cement user experience focused A/B experiments within the Expedia air shopping path. Responsible for prioritizing technical and product-driven backlog, career growth for team assets, and maintaining consistent velocity.Expedia has acquired Orbitz, and this move is one from building the site optimization team at Orbitz into managing that same team at Expedia. -
Senior Site Optimization Ui EngineerOrbitz Worldwide Sep 2014 - Dec 2015Technology resource for Site Testing Acceleration Team. Ideate, design, develop, and analyze a suite of client-side and server-side multivariate tests across the OWW platform.
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Site Optimization Ui EngineerOrbitz Worldwide Apr 2014 - Dec 2015Technology resource for Site Testing Acceleration Team. Ideate, design, develop, and analyze a suite of client-side and server-side multivariate tests across the OWW platform.
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Ui EngineerOrbitz Worldwide Jun 2012 - Dec 2015
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On-Air TalentIllini Media Company Oct 2009 - May 2012Champaign, Illinois, UsDJ / on-air talent, promotions and event hosting. -
Assistant Program DirectorIllini Media Company Mar 2011 - Apr 2012Champaign, Illinois, Us
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Interim Program DirectorIllini Media Company May 2011 - May 2011Champaign, Illinois, Us
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Exhibitor And Technical Services InternMetropolitan Pier And Exposition Authority May 2010 - Aug 2010Chicago, Il, UsInternship in data management, archiving, website and logotype redesign for Exhibitor and Technical Services at McCormick Place Convention Center. -
Importer/ExporterVandelay Industries Jun 1997 - Sep 1998Imported both long matches and chips (potato and corn). Primarily exported diapers.
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BabyHospital Jul 1990 - Jul 1990
Bill Hinderman Skills
Bill Hinderman Education Details
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University Of Illinois Urbana-ChampaignComputer Science
Frequently Asked Questions about Bill Hinderman
What company does Bill Hinderman work for?
Bill Hinderman works for Beth Andres-Beck For Democracy
What is Bill Hinderman's role at the current company?
Bill Hinderman's current role is Campaign Manager.
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What schools did Bill Hinderman attend?
Bill Hinderman attended University Of Illinois Urbana-Champaign.
What are some of Bill Hinderman's interests?
Bill Hinderman has interest in Barack Obama, Npr, Starcraft, Science And Technology, Running, The Matrix (1999 Movie), Amazon, Civil Rights And Social Action, The Office, Seinfeld (Tv Series).
What skills is Bill Hinderman known for?
Bill Hinderman has skills like Html, Social Media, Javascript, Web Development, User Experience, A/b Testing, Conversion Optimization, Photoshop, Wordpress, Java, Css, Adobe Creative Suite.
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