Bill Hinderman Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Shortwave (www.goshortwave.com) is a podcast hosting, syndication, and analytics platform built to grow as a user's show does. It solves for dynamic ad swapping, clip stitching, and both episode and show-level analytics.I founded Shortwave after attempting to start a podcast, and being dissatisfied with all of the other options in the marketplace. As founder, I have been responsible for all design, UX, and engineering, along with pricing, marketing, and public relations for the company.

Chicago, Il, Us

San Francisco, California, Us

I spent nearly two years at my dream job, managing teams responsible for the clinical technology organization at One Medical. And then also a year after Amazon acquired us.

Washington, D.C., Us

In my time at Rally Health, I have led teams that run the gamut from mobile to message infrastructure, and member facing to internal tooling. At the start of my tenure, I was tasked with bringing a mobile chat team up from square one and deliver a best-in-class agent-to-member messaging service integrated with Optum and United Healthcare's agent portals on a firm deadline, and did so with zero production hiccups.Simultaneously, I brought up a team to build member experience impersonation toolkits for Rally, Optum, and UHC agents in order to mimic member experience and improve throughput for call center and chat incident management. Not only did this involve creating said tools, but allowed my team to be the first agent system to agent system SSO between the different arms of Optum into Rally's ecosystem.Upon successfully delivering both the chat experience and the member tooling, I moved into a role managing the already in flight member campaigns and targeted content system used across the broad spectrum of Rally's member facing SPAs and mobile experiences today, and have reduced cycle time of the team from an abysmal 50 day period to sub five days, implementing CICD across every repo that we own. Additionally, I and my product counterparts have architected the next step for this group's roadmap, that being real-time user notifications services, and a segmentation and cohort engine to identify and personalize member experiences.

Philadelphia, Pennsylvania, Us

Whoops.

Chicago, Il, Us

Web and Experimentation Engineering Group Senior Manager at VividSeats. I am responsible for architecting the experimentation practice and framework within Vivid Seats' web and app products, and for both leading the efforts around, and managing the engineering team responsible for evolving our customer-facing marketplace. I am responsible for:- Architecting a no-downtime cross-platform experimentation service for use by all of our customer-facing websites and apps.- Developing testing and data strategy alongside our analytics and product teams.- Building analytics platform for benchmarking of marketplace health and product success.- Management and career growth for our web middleweare and UI engineering team.- Building both long and short term strategy for a UI framework at VividSeats.- Aligning technical goals of the UI engineering working group with the product roadmap for our web team.- Prioritization and parallelization of ongoing product and technical enhancements.- Creation of a maintainable and experiment-driven design system for reuse throughout VividSeats, alongside our UX team.

Salt Lake City, Ut, Us

Chief Technology Officer at Direct by Vaystays, an operations, customer experience, and distribution software platform for professional vacation rental management companies. I am responsible for the strategic planning, product vision, execution, engineering architecture, and analytics surrounding product development of both Direct, and the Vaystays Marketplace. Some of these responsibilities are:- Architecting a scalable multi-tenant system to support ecommerce by hundreds of property management companies.- Managing, attracting, and mentoring a high-performing team, while simultaneously creating silo-ed work for staff augmentation.- Regularly pitching to and communicating with investors and consultants, distilling technical information into understandable, meaningful conversations.- Building long and short term budgets for engineering needs, architecture upgrades, and scaling cloud storage and computing.- Developing cohesive roadmap for feature development teams.- Building analytics platform for benchmarking of marketplace health and product success.- Prioritization and parallelization of ongoing product and backend enhancements.- Creation of a maintainable design system for reuse throughout Vaystays marketplace.

Chicago, Illinois, Us

Vice President of Product at Vaystays, a market-network for professionally managed vacation rentals. I am responsible for the strategic planning, product vision, execution, and analytics surrounding product development of the growing Vaystays marketplace.

Chicago, Illinois, Us

Lead engineering role creating the site optimization framework and practice at Raise Marketplace. I am responsible for architecting an A/B testing framework supporting the Raise Marketplace web and app experiences. This framework includes:- Experiment qualification and segmentation logic.- User data capture and analytics platform.- Configuration tool for modifying and rolling out experiments.- Injection of lightweight experiment code into the greater Raise Marketplace web application.In addition to this framework, I am the engineering organization's evangelist and instructor for lightweight and meaningful A/B and MVT experimentation practices, coaching development teams within the organization on proper experimentation practice.

Seattle, Wa, Us

Engineering manager for air shopping path site optimization and experimentation team. Managing team of front-end engineers and QA to continuously deliver, monitor, and cement user experience focused A/B experiments within the Expedia air shopping path. Responsible for prioritizing technical and product-driven backlog, career growth for team assets, and maintaining consistent velocity.Expedia has acquired Orbitz, and this move is one from building the site optimization team at Orbitz into managing that same team at Expedia.

Technology resource for Site Testing Acceleration Team. Ideate, design, develop, and analyze a suite of client-side and server-side multivariate tests across the OWW platform.

Technology resource for Site Testing Acceleration Team. Ideate, design, develop, and analyze a suite of client-side and server-side multivariate tests across the OWW platform.

Champaign, Illinois, Us

DJ / on-air talent, promotions and event hosting.

Champaign, Illinois, Us

Champaign, Illinois, Us

Chicago, Il, Us

Internship in data management, archiving, website and logotype redesign for Exhibitor and Technical Services at McCormick Place Convention Center.

Imported both long matches and chips (potato and corn). Primarily exported diapers.