Oversee partner training initiatives across Taiwan and Hong Kong. Collaborate closely with the sales team to deliver product training, aiming to enhance partner sales. Annually conduct around 100 training sessions, consistently maintaining an impressive 90% satisfaction rate.As a role in Microsoft's SMB products (Microsoft Teams Room, Office, Windows solutions, etc.), address various issues related to product usage, licensing, or sales. Act as Pre-Sales alongside partners to explain to customers how to implement product solutions or directly present products to end customers.Collaborate with the sales team to design solution architectures for dealer partners or client requirements, and demonstrate product demos while troubleshooting any issues or obstacles.l Collaborate with Microsoft global Master Trainers on worldwide initiatives, actively provide feedback on training materials, and adeptly translate HQ content. Spearhead the development of training plans for new product launches, crafting tailored content in alignment with customer demands.Plan budget with marketing team ad execute GTM marketing campaign.(Dealers conference, Taiwan Microsoft Education Product Seminar or Product Video shooting etc.)Product introduction video shooting.(Responsible for product video planning and shooting & supervising the advertising company to shoot advertisements.)

Deliver speeches in e-commerce seminars which are held by Taiwan External Trade Development Council.Consult with clients to formulate effective marketing strategy and make marketing proposal to them. Manage over 23 marketing projects and upsell marketing services to partners.Coordinate communication of partners and internal marketing team. Train partners to use collaborative software and make complete instruction manuals. (Asana, Google Doc, Notion, etc.)Plan and record YouTube marketing videos and podcast to gain more potential clients.Execute email marketing.

Facebook & Instagram social media marketingDirect video shooting

Provide Product Training to Corporate ClientsDirect and Perform Product ProjectsTranslate and Design Product ManualsProduct Promoter

Administrative SupportingCommercial AnalyzingPublic Relations Campaign Supporting

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