William Jones Email & Phone Number

Tampa, Florida, US

As the Sr. Director of Cloud Infrastructure and Cyber Security at The Facilities Group (“TFG” - a private equity-backed facilities management company valued at almost One Billion Dollars - I am responsible for driving the transformation of security operations and ensuring comprehensive regulatory compliance across the company’s diverse portfolio. My role.

Fort Myers, Florida, US

• Private equity-backed additive manufacturing firm serving the defense and aerospace industries, valued at $550M.
• Infrastructure Overhaul: Led the transformation of IT infrastructure across multiple portfolio companies within the Aerospace and Defense Industrial Base (DIB). Successfully aligned IT standards with NIST CMMC 2.0.
• Unified IT Platform: Consolidated IT infrastructure to a unified platform, covering 90% of operations within Microsoft GCC-High and Azure Gov Cloud, ensuring compliance with government regulations and enhancing.
• ERP System Implementation: Managed the selection process for a new ERP system across multiple sites, conducting a comprehensive evaluation of seven vendors. Successfully implemented the ERP system, which improved.
• Acquisition Integration: Streamlined the acquisition onboarding process, reducing the integration timeline from 12+ months to 60-90 days by standardizing IT processes.
• MSP Transition: Migrated to a new MSP, resulting in 20% cost savings and 100% compliance with CMMC 2.0, while also improving intercompany communications.

Tampa, Florida, US

• Florida’s largest crane rental and rigging service company with 950+ employees and annual revenue of $350M+.
• Leadership & Strategy: Provided strategic IT leadership, aligning technology initiatives with business goals across 14 offices. Managed relationships with the CEO, CFO, and Board of Directors to drive key business and.
• COVID-19 Response: Developed an adaptive IT strategy to ensure business continuity during the pandemic, navigating challenges like remote work transitions and supply chain disruptions.
• Cost Savings: Implemented a cloud-based IT support solution, reducing ticket volume by 40% and achieving a <1% ticket reopen rate. Negotiated hosting contracts, cutting monthly costs by 50% (from $14K to $7K).
• Infrastructure Modernization: Led the upgrade of critical systems, including CRM, ERP, and virtual private cloud (VPC) environments. Standardized processes across multiple offices to ensure consistent technology use.

Riverview, FL, US

• A leading generator manufacturer and nuclear turbine repair company with over 1,200 employees across 12+ sites in Florida.
• Strategic IT Leadership: Directed IT strategy, aligning technology with business objectives. Oversaw vendor management and negotiations to secure cost-saving contracts and improve service delivery.
• Disaster Recovery: Developed and implemented a comprehensive disaster recovery plan, enhancing incident response and business continuity capabilities by 40%.
• Cost Optimization: Led a $800K telco contract negotiation, resulting in $100K+ annual savings. Managed a printer fleet refresh, saving $325K in initial costs and $300K annually.
• Virtualization & Cloud Strategy: Spearheaded server virtualization using a Cisco hypervisor environment with a VMware backend, cutting infrastructure costs by $1M annually and enhancing data redundancy.

Miami, FL, US

• A national mortgage provider and subsidiary of Lennar Homes.
• Data Center Migration: Led the migration of physical data centers to virtual environments using Azure and AWS, resulting in improved system scalability and a 99.99% server uptime.
• Vendor Management: Coordinated efforts with 30 internal staff and 50+ third-party vendors to support mission-critical applications, such as mortgage rate platforms and e-signature systems.
• IT Strategy: Developed a multi-year IT roadmap that reduced costs by 15% and aligned IT spending with organizational objectives.

Tampa, FL, US

• Private residential university serving students globally.
• ISO 27001 Compliance: Implemented ISO 27001 standards, significantly reducing audit times and enhancing the security posture of the university's network infrastructure.
• Network Buildouts: Led IT infrastructure buildouts for new classrooms and labs, coordinating with construction teams to meet strict IT requirements and deadlines.
• Disaster Recovery Planning: Developed a disaster recovery plan that reduced the university’s risk score and improved overall IT resilience.

Zephyrhills, Florida, US

• Managed IT operations for 700+ employees across multiple states, leading disaster recovery planning and major IT projects.
• Modernized email services to Microsoft 365 and implemented DocuSign, reducing paper storage costs by $100K annually.
• Upgraded and unified cellular services for 700 employees across multiple locations.

Tampa, Florida, US

• Led IT infrastructure support for NATO operations in Afghanistan, setting up a WiMAX environment and deploying 1,000+ phones in 30 days.
• Supported communication needs for NATO troops (US, Italy, Australia) and managed a point-to-point system for military operations.

• Directed a 10-person IT department, managing databases, systems, and network administration.
• Led system migrations, optimized server operations, and managed complex IT infrastructure projects, including SQL Server installations and Symantec Endpoint deployment.

Arlington, Virginia, US

I was part of a team that deployed to Kosovo and Afghanistan. This remarkable experience honed my skills in mentoring, leadership, operations, organization, management, and diplomacy. I served as a team leader within my unit for chalk of five others on my team. My leadership was tested under fire while on peacekeeping and combat patrols and engagements.

Master Of Business Administration - Mba, Management Information Systems And Services

Bachelor Of Science, Management Information Systems And Services

Information Technology Certs., A+, Net+, Security+, Mcp, Ccna, Mcse, Ccfp, Ccfa