William Mottram Email & Phone Number

Balsall Common, England, United Kingdom

Solihull

• Developing and implementing effective sales strategies
• Consistently achieving sales targets
• Establish productive and professional relationships with key personnel in assigned customer accounts
• Negotiating and closing agreements with large customers
• Monitor and analyse performance metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts

Birmingham, United Kingdom

Responsible for organising the returns/repairs department and in particular, controlling it’s resources and utilising it’s assets to achieve maximum efficiency.Duties:Investigated technical issues with productsAccurately recorded service times and job costing in the Repairs Department.Collected and analysed data, then used it to plan and manage development.

Alvechurch, Worcestershire

• Promoted to manager position to recruit, train and manage 20+ customer service reps
• I fostered an environment in which customers enjoyed very high levels of service and employees were motivated to perform to the best of their abilities.
• Manage front-end operations, ensuring friendly and efficient transactions at our onsite shop.
• Consistently achieved record-high customer satisfaction feedback across all accounts.
• Respected builder and leader of a customer-focused team.
• Operated individual and team training programs for employees.

Alvechurch, Worcestershire

• After 5months as a Sales Executive I gained promotion to take control of a variety of different aspects within the business:Stock Control -
• Controlled over £4million worth of stock
• Made sure that we had the correct amount of stock in correct locations for sales forecasts across all channels.
• Involved in stock analysis on a daily basis and reported to Sales and Operations Directors.eBay Account Manager –
• Set up and ran an eBay account for clearance items separate to main website.
• Sold £5,000 worth of products each week and personally maintained 100% positive feedback.

Alvechurch, Worcestershire

• Maintained and developed relationships with existing customers via meetings, telephone calls and emails.
• Consistently hit targets – phone calls, sales and cross sales.
• Advised on forthcoming product developments and discussed special promotions.
• Recorded sales and order information.
• Solved customer’s issues with delivery or products and made sure customer satisfaction was always achieved.

Sydney, Australia

Coaching Cricket- Working closely with Head Coach Mark Atkinson -implmenting his methods and styles to cricketers from Beginner to 1st Grade level.

Birmingham, United Kingdom

Responsible for the organisation of Stand owners and Members queries regarding the Shows and Exhibitions at venues such as Excel London, Earls Court, NEC Birmingham and MEN Arena.

Sports & Coaching Studies, 2.1

UCCE - University Centre Cricket Excellence - 2005-2008.

A Levels, Pe, Art Photography, English Literature And Philosophy