Bill Cole's Location
Dallas, Texas, United States, United States
About Bill Cole
Security Analyst with 10+ years of I.T. experience and a successful track record of superior customer service among major corporations. Proven leadership capabilities with the ability to attain the highest levels of service and through supervising and training others. Recognized as a superior performer. Excellent interpersonal, oral, and written communication skills.Specialties: • A+ Certified; Security+ Certified; Blue Coat Advanced Proxy Solutions; Blue Coat Certified Proxy Professional (BCCPP)• MCP Windows NT Workstation 4.0; MCP Windows NT Server 4.0; Supporting Microsoft Windows NT 4.0 Core Technologies• Proficient with Active Directory Administration; MS-DOS; Windows 95, NT4, 2000, 2003, 2008, XP, and Windows 7.• Familiar with Fortinet Firewalls; Cisco ASA Firewalls; McAfee Control Center & Sidewinder firewalls; CheckPoint Management clients 4.1 – R62; CheckPoint Provider-1; Bluecoat Management Center, Director, & Reporter; Cisco Adaptive Security Device Manager; Cisco Any Connect VPN Client; Cisco Ironport; Access Manager VPN Client; Check Point Secure Client VPN Software; Microsoft VPN/PPTP Software; Javascript; ZoneAlarm Security; RSA SecureID; DI3270; RACF Administration; Citrix; MS Office; FrontPage; Symantec Ghost; TCPDump, WireShark; SSH; SAP; Office 365; ITIL, as well as many other Desktop Tools and Software Packages.
Bill Cole Work Experience Details
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Lead Platform EngineerApex Systems Jan 2024 - PresentGlen Allen, Va, UsContractor to DTCCProvide technical leadership at enterprise level in defining Processing and technical support for Proxy Infrastructure.L3 Support of Broadcom Bluecoat SG/CAS/Management Center appliances.Configure, manage, optimize, and conduct security assessments of Bluecoat Proxy solutions to ensure secure and efficient network traffic management.Collaborate with internal and external teams to define design requirements and assess impacts for proxy related projects. -
Lead Information Security EngineerArtech L.L.C. Jun 2023 - Jan 2024Morristown, Nj, UsContractor to Wells Fargo• Primary Project: Cloud Proxy migration effort.• Operation and Maintenance of current on-premises proxies.• Provide documentation on existing configuration and future changes or enhancements.• Collaborate with other internal/external Bank teams such as Operations, Engineering, and Requestors on core design requirements/standards and impact assessment -
Cyber Threat Managment Specialist At Judge GroupThe Judge Group Oct 2022 - Jun 2023Wayne, Pa, UsContractor to Vanguard• L3 Support of Broadcom Blue Coat Proxy • Provide Daily Support and Monitor Service Requests Queue, Perform analysis, resolution, and implementation support on any proxy issues or requests.• Provide documentation on existing configuration and future changes or enhancements.• Collaborate with other internal/external Bank teams such as Operations, Engineering, and Requestors on core design requirements/standards and impact assessment -
Cyber Security EngineerApex Systems Aug 2018 - Aug 2022Glen Allen, Va, UsContractor to Navy Federal Credit Union• L3 Support of Symantec Blue Coat Proxy and related hardware.• Monitor Service Requests Queue, Perform analysis, and respond to any issues or requests.• Provide documentation on existing configuration and future changes or enhancements.• Work with other groups within Navy Federal or other vendors to resolve connectivity and integration issues
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Network Engineer (Blue Coat Proxy)Atr Internatinal Inc Feb 2018 - Aug 2018• Contractor to Fidelity Investments• Monitor Service Requests Queue, Perform analysis, prioritizing scheduling• L3 Support of Blue Coat Proxy Web, SOCKS, PLUG, and FTP in an explicit proxy environment.• Collaborate with other internal/external Bank teams such as Operations, Engineering, and Requestors on core design requirements/standards and impact assessment• Create, peer review, and implement proxy designs based on service requests.• Provide resolution and implementation support, as needed.
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Avp Consultant Ii-System Engineer - Bluecoat Proxy TeamBank Of America Aug 2016 - Sep 2017Charlotte, Nc, Us• Monitor Service Requests Queue, Perform analysis, prioritizing scheduling.• Collaborate with other internal/external Bank teams such as Operations, Engineering, and Requestors on core design requirements/standards and impact assessment.• Create, peer review, and implement proxy designs based on service requests.• Provide resolution and implementation support, as needed, to other Suppliers and Bank teams. -
Sr. Security Consultant – Content FilteringDell Dec 2014 - Jul 2016Round Rock, Texas, Us• DoED Security Clearance = 6C Top Secret• Performs daily support of multiple clients' proxy platforms, including Blue Coat and Websense • • Proxy and other proxy solutions as required by clients.• Performs daily administrative support of Ever Vigilant Checks on Proxies for assigned clients.• Participates and/or leads others in technical proposal process.• May make technical presentations to Dell management and/or clients.• Participates in regular on-call responsibilities that may include 24x7 support.• Verbal and written communication on in-depth technical issues to clients. -
Sr. Security Consultant – Content FilteringApex Systems Aug 2014 - Dec 2014Glen Allen, Va, Us• Contractor to Dell Services• Performs daily support of multiple clients' proxy platforms, including Blue Coat and Websense Proxy and other proxy solutions as required by clients.• Performs daily administrative support of Ever Vigilant Checks on Proxies for assigned clients.• Participates and/or leads others in technical proposal process.• May make technical presentations to Dell management and/or clients.• Participates in regular on-call responsibilities that may include 24x7 support.• Verbal and written communication on in-depth technical issues to clients.
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Information Security Sr. Analyst - Boundary ServicesXerox Nov 2013 - Aug 2014Norwalk, Connecticut, Us• Performs daily support of multiple clients' proxy platforms, including Blue Coat and Websense Proxy• Performs daily administrative support of Symantec PGP and Ironport.• Participates and/or leads others in technical proposal process.• May exercise responsibility for marketing new or follow-on contracts.• May make technical presentations to Xerox management and/or clients.• Participates in regular on-call responsibilities that may include 24x7 support.• Verbal and written communication on in-depth technical issues to clients.• Focused support for disaster recovery or critical technical issues. -
Information Security AnalystNexus It Group Jun 2013 - Aug 2013• Contractor to Koch Business Solutions• Firewall Operations: Daily operations of firewalls including: Configuration, change management, queue management, troubleshooting, collaboration with customers and other technical staff. • Proxy Operations: Daily operations of proxy’s including: Configuration, change management, queue management, troubleshooting, collaboration with customers and other technical staff. • Performance analysis of products owned vs. the outside market, internal customer agreements/expectations, and industry best practice. Assist with product point of view, optimization of current product/services, and development of new value add services/products • Other Requirements: Customer focus, excellent communication, collaboration, and critical/economic thinking skills. Demonstrate previous value creation activities and possess technical knowledge of current firewall/proxy technology and operations.
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Information Security Analyst (Contractor Via Randstad)First Data Corporation Feb 2013 - Jun 2013Brookfield, Wisc., Us• Reviews Bluecoat Proxy logs in order to make rule modifications to enhance the network security posture of the organization.• Reviews Check Point Firewall policy rules, Envision Data, and Remedy Change Requests.• Interfaces with application and business owners in order to research rule usage.• Maintains integrity and confidentiality of client information by ensuring appropriate standards are in compliance with department standards and procedures.• Maintains the information security environment and reports security violations.• Performs additional job duties as required.• Expert in information security technology systems.• Understands business issues they support.• Moderate projects and tasks. -
Boundary Management Support TechnicianTelos Corporation May 2012 - Feb 2013Ashburn, Va, Us• Working with the US Air Force as a contractor managing McAfee Sidewinder Firewalls and Blue Coat Proxy servers.• Security Clearance = Secret• Consulting leadership to other members of the network security team.• Responsible for day to day firewall rules changes that have been submitted through Change Management.• Perform and review Sidewinder Firewall and Blue Coat Proxy policy, work flow and system settings following established change process • Identify process improvements and document the process.• Advanced understanding of how firewall's and proxy solutions work. -
Senior Windows Support AnalystAgio Technology Jul 2010 - Mar 2012New York, New York, Us• Diagnose Server Hardware, capacity, and performance issues for windows servers with ability to utilize MS Tools and methodology for troubleshooting.• Troubleshoot issues with TCP/IP, DNS, SSL, IIS, & FTP protocols.• Support and Manage Active Directory, MS Exchange 2003/2007, VMWare Environment, and Share Point.• Manage FTP environment supporting over 12,000 file transfers daily.• Manage Autosys environment supporting over 2000+ scheduled jobs.• Follow up with vendors on escalated support calls and keep internal technology teams updated with most recent findings. -
Security AnalystConocophillips Jan 2004 - Mar 2009Houston, Texas, UsAssisted in the administration and operations of Internal & External Firewalls using Checkpoint Management Clients.Configured and administrated Blue Coat proxy servers Administrated and updated the team websiteResolved tickets that were assigned to the groupRan daily reports on trouble tickets assigned to the group Managed Inventory Tracking of Global Network Security Services hardwareReviewed the yearly renewal statements for billing accuracy Attended daily morning conference on Global & Local Outages and weekly conference for Change Control ManagementDocumented procedures for various tasks performed by the group and also utilized by other groups for problem determination and resolution.Trained new personnel on Firewall & Proxy Server procedures, Inventory Management, Documentation, Remedy ticketing system. -
Director From BsbcUpward Basketball/Cheer 1999 - 2009 -
Lotus Notes Technical AnalystConocophillips Feb 2001 - Oct 2001Houston, Texas, UsWorked with 3rd Level Notes Support group7x24 support of Notes InfrastructureProvide Remedy Customer Support for Notes & Notes MailAdministrated, Configured, & Monitored Notes Servers.
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Desktop Project AnalystConocophillips Dec 1999 - Feb 2001Houston, Texas, UsWorked with 2nd Level Helpdesk in a combination of Novell 3.x, 4.x, and W2K & XP environment.Supported entire Phillips Distributed Network including international sites in initial client contact and problem resolution and distributionProvided security analysis, administration, and support of Phillips’ distributed network, utilizing guidelines developed by the Data Security group and 3rd Level Server support area.Trained new helpdesk personnel in operations and procedures.Administrated user groups, user accounts, application groups, and printer groups in both Novell and MS Active Directory.
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Systems Engineer (Contractor Via Entex Information Services)Conocophillips Apr 1997 - Dec 1999Houston, Texas, Us• Worked with 2nd Level Helpdesk in a combination of Novell and Windows environment. 2nd Level Helpdesk supports entire Phillips Distributed Network including international sites in initial client contact and problem resolution and distribution; resolving 80-90% of all calls coming into the helpdesk area. The 2nd Level Helpdesk also provides security analysis, administration, and support of Phillips’ distributed network, utilizing guidelines developed by the Data Security group and 3rd Level Server support area.• Also served on 3rd Line NT Support Team. Configured, Installed, and Supported NT4 Workstations, Administered user accounts on the Phillips NT domain, and configuring applications to deliver to NT desktop & laptop systems. Performed hardware configuration and support for peripherals installed on NT systems, including modems, tape backup systems, and UPS systems. Assisted in the development of a standardized NT workstation configuration.• Also served as building support for Phillips Petroleum doing PC Desktop hardware, software, and printer support.
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Systems Engineer (Contractor Via Teksystems)Conocophillips Nov 1996 - Mar 1997Houston, Texas, Us• Served on the Windows95 install team.• Assisted in trouble shooting problems with desktop units having problems with Windows95.• Re-documented the Windows 95 install/upgrade procedures, which became the Phillips global standard for all Windows 95 conversions.
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Data Security Analyst IiBank Of Oklahoma May 1995 - Nov 1996Tulsa, Ok, Us• Provided security analysis, administration, and support for all data processing requirements relating to application software, mainframe, and user accounts for the Bank of Oklahoma (BOK) and it's affiliates in Arkansas & Texas.• Provided helpdesk support for all software, hardware, and user accounts installed on the entire network.• Dispatched appropriate technicians when problems couldn’t be managed over the phone or remote control software.• Assisted in end user education by working one on one & by phone with end users.• Provided comprehensive training of BOK I.T. personnel on helpdesk operations and procedures. -
Micro Systems SpecialistBank Of Oklahoma Apr 1992 - May 1995Tulsa, Ok, Us• Provide administration and support for a Novell 3.XX Network's hardware, software, and user needs of the western half of the state of Oklahoma (34 branches or 600+ nodes).• Installed 90% of the LAN\WAN for the above-mentioned branches.• Supervised installations and maintenance of hardware, software, and user accounts.• Assisted in the formulation, development, design, and analysis of new applications.• Organized and evaluated pre-installation information regarding new and existing locations' physical needs, Implemented timely and effective installation plans utilizing outside contractors, vendors, and in-house facilities.• Performed comprehensive training of new LAN\WAN personnel.• Assisted in end user education by locating and obtaining materials related to end users' needs and working one on one with them.• Referred problems requiring a higher level of expertise to others more qualified.
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Computer Support SpecialistBank Of Oklahoma (Formerly: Continental Federal Savings & Loan) Mar 1990 - Nov 1991• Performed the installation, relocation, and maintenance of the association's computer hardware and data communication equipment.• Processed requests from users for special computer reports.• Assisted in the analysis and design of new systems supported out of the data center; Assisted in user education.• Worked with the programmer analyst in the development and support of micro computer based applications.
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Teller And Head TellerContinental Federal Savings & Loan Apr 1989 - Mar 1990• Managed all tellers (6) at the Moore branch.• Evaluated teller performance.• Managed the cash vault• Performed weekly teller and vault audits.• Additional responsibilities included being a paying and receiving teller, Managed large amounts of cash, Approved transactions, Closed vaults and set alarms, Worked closely with the public, and Resolved customer problems
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Commercial TellerFirst Interstate Bank Feb 1988 - Feb 1989Billings, Mt, Us• Paying and receiving teller• Managed large amounts of cash, Approved transactions, Closed vaults and set alarms, Worked closely with the public, and Resolved customer problems. -
Assistant Meat Cutter And CashierWestern Sizzlin Steak House Nov 1987 - Feb 1988• Assisted in the preparation of meat.• Operated the cash register.• Answered the telephone; and Sorted receipts.• Other duties included busing tables and washing dishes.
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Teller SupervisorAmerican Exchange Bank May 1982 - Oct 1987• Supervised all part-time tellers (7-14)• Paying and receiving teller• Managed large amounts of cash• Approved transactions• Closed vaults and set alarms• Worked closely with the public; and Resolved customer problems.
Bill Cole Education Details
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University Of OklahomaMarketing -
Norman High School
Frequently Asked Questions about Bill Cole
What company does Bill Cole work for?
Bill Cole works for Apex Systems
What is Bill Cole's role at the current company?
Bill Cole's current role is Lead Platform Engineer at Apex Systems.
What schools did Bill Cole attend?
Bill Cole attended University Of Oklahoma, Norman High School.
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