Using an data driven and audience centric approach to drive the strategic evolution of Global Channels and Content for almost 400,000 colleagues globally.

Leading the evolution of internal channels and content at Santander UK towards creating a Digital Workplace for all colleagues across the bank.

Business lead in the delivery of a Social Mobile Intranet and Yammer to all Rolls-Royce employees globally.Internal communications lead for the design, development and implementation of a new intranet platform utilising the benefits of Office 365 technology. This includes the following:- Supporting content editors from our key markets in the UK, Germany, Norway, US and Singapore to understand what makes good intranet content as well as training on how to create sites and pages. - Stakeholder management of leaders across the organisation to make them aware of the benefits of the new intranet. - Working with the Rolls-Royce IT teams to ensure the platform being delivered provides the best user experience possible for both end-users and content editors. - Rolled out Yammer to the organisation with over 12,000 active users globally.

My role at Heathrow was to lead and develop the transformation our digital communications channels and connect and engage people across Heathrow and the Airport Community.This included:- Leading the design development and roll-out of the award winning Heathrow Operations Mobile App: Used to communicate to frontline employees across the operation.- Introducing a new internal e-mail client (Newsweaver) that provideed analytics and measurement to understand and best utilise e-mail as a communications tool. - Update our existing intranet while developing plans to introduce a Mobile Social Intranet to encourage collaboration across a disconnected workforce. - Developing and managing the Heathrow strategy for using LinkedIn.

Working on a global change programme to ensure BAE Systems becomes an organisation that “thinks and acts digitally”. The first project successfully designed, developed and launched a new innovative company website. The projects included the launch of Social Media for use by both the Company and by Employees and Intranet project, addressing internal digital communications. This cohesive suite of projects coveredthe whole organisation’s digital global footprint. •- Being the key point of contact for approximately 20 global businesses and functions (including United States, Saudi Arabia, India and Australia) for the Programme which involves:•- Leading regular global stakeholder calls.•- Designing and led site architecture workshops with each of these groups.•- Formal training programme delivered to over 100 employees across these regions through a number of different channels.•- Providing support and expertise to these stakeholders to ensure site go-live was achieved.•- Writing communications updates for these groups.•- Facilitating workshops to ascertain Lessons Learnt and new requirements.•- Conducting stakeholder engagement to people at all levels of the organisation including members of the Executive Committee and the Chief Executive.- Creating and publishing all communications material for the Digital Media Programme.•- Supporting the definition of a company-wide Social Media strategy and pilot projects. •- Managing suppliers to conduct User Acceptance Testing and commissioning of training material.•- Fully trained and trusted Enterprise CMS expert, including the manipulation of imagery for Digital use.•- Understanding and awareness of Web Design and Usability.

A member of the Solutions Development Team assisting in the development of Strategic Themes that provided Global Transformational Change for BAE Systems:- Author of the Strategic Business Development (SBD) Process which provided a framework for the development of future growth options for BAE Systems. - Created and delivered the ‘Guide to the SBD Process Course’ to numerous people within BAE Systems to provide a clear message, that this process is vital for long-term business success within BAE Systems. - Conducted futures analysis, review material, and presentations for Group Strategy Director.- Produced relevant marketing and communications material to support the Solutions Development Team. - Received an SCS Recognition Award for outstanding contribution in February 2010.

A key member of the team for developing this change management programme within the business.- Project Management of the transformation programme, ensuring that all milestones were met within forecast, producing progress reports that were presented to the Management Committee.- Communications lead for the project and introduced a document for customer facing individuals providing a selection of ‘good news messages’ maintaining a consistent set of messaging.- Organised, managed and facilitated 16 Customer Communications workshops for each of the project teams within Land Systems.

Working across the whole of Corporate Communications, responsible for projects for both the internal communications and the brand and corporate promotion teams:- Core team member in implementing the Global Employee Opinion Survey. This included the structure of the survey, the communications plan, development of materials and the on-going measurement.- Co-ordinated all communications for BAE Systems Internal Employee Recognition Awards. - Responsible for developing and maintaining a new internal and external facing photographic media bank for all ‘best in class images’ for use across the wider company.- Co-ordinated a Crisis Communications project ensuring implementation of a validated documented process within corporate communications to ensure a single approach during a crisis.

Supported the creation of strategy reports for potential new business development opportunities and developing the Strategic Business Development section of the Business Management System.

•Supported the Head of Bid Management to administer funds, for a budget in excess of £2 million.

Operating within the EMEA Supply Chain Team. Delivering proposals for warehousing and transportation solutions. When successful, the proposals were then implemented in both the UK and Europe