Bill Donovan Email & Phone Number

Turners Falls, Massachusetts, United States

Turners Falls, Ma 01376

(1995 to present) Quality Assurance Manager/ Product Performance Manager SQF Practitioner HACCP Certified Effect improvements in machinery, products, processes and services Provide technical support to the Sales staff and to customers Provide Product Development support to the Engineering Department Assist the Sales Department with customer service Research new products and projects Develop requirements for acceptance of new products Create relevant testing for new Product and Project Development Develop and maintain product specifications, packing instructions. andinspection guidelines Maintain a complaint database Investigate and document customer corrective action requests Support production staff with information, maintenance, production, quality control, safety activities, and computer support(1992 to 1995) Process Coordinator/Manager of Manufacturing Staff three shifts for plant operations according to schedule Ensure efficiency of people and processes Document, maintain and display production records Develop processes to increase efficiency and decrease waste Schedule molding maintenance for optimum efficiency(1989 to 1992) The Coating Department Set up, maintain, and run Coating Department. Effect improvement to the coating line process and machine(1989 to 1992) Machine Technician/Maintenance Technician Operate blow molders and associated auxiliary equipment Operate all production equipment and run to standard Change molds and set up new product runs Provide preventive and emergency maintenance in the plant Train machine technicians and assistant machine technicians

B.S., Plastics Engineering

Activities and Societies: Tau Kappa Epsilon (TKE), Sojourn Yearbook, Activities Commission, Student Information Center, Greater Lowell.

Diploma, College Prep