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Will Gardner Email & Phone Number

Influential Leader | Problem Solver | Engaging teams through culture | Customer Experience Champion | Business Culture Enthusiast | at Apple
Location: Greater Milwaukee, United States 15 work roles 1 school
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Role
Influential Leader | Problem Solver | Engaging teams through culture | Customer Experience Champion | Business Culture Enthusiast |
Location
Greater Milwaukee, United States

Who is Will Gardner? Overview

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Will Gardner is listed as Influential Leader | Problem Solver | Engaging teams through culture | Customer Experience Champion | Business Culture Enthusiast | at Apple, based in Greater Milwaukee, United States. AeroLeads shows a matched LinkedIn profile for Will Gardner.

Will Gardner previously worked as Pro at Apple and Lead at Apple. Will Gardner holds High School, High School/Secondary Diplomas And Certificates from South Hills Christian School.

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Email format at Apple

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Apple

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Profile bio

About Will Gardner

Experienced Lead and Training Lead with a demonstrated history of working at Apple and other organizations in the Sales industry. Strong information technology professional skilled in customer Service, billing, technical support, account management, problem resolution, business management, team coordination/leadership as well as providing outstanding Training to internal and external customers. Ability to work in any environment and can thrive in a fast paced changing environment. Very comfortable with multitasking, work ethic, and quick learner while maintaining professionalism

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Will Gardner's current company

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Apple
Apple
Influential Leader | Problem Solver | Engaging teams through culture | Customer Experience Champion | Business Culture Enthusiast |
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15 roles

Will Gardner work experience

A career timeline built from the work history available for this profile.

Pro

Current

Cupertino, California, Us

The Pro is the most knowledgeable salesperson. They understand how Apple products and services can help customers discover their passions, and how our products differ from our competitors. They help to grow Apple’s business community and are highly skilled at presenting elegant solutions that simplify the complex. They have an eye for opportunity and leverage their breadth of expertise across the technology industry, including Apple competitors, to create unique value propositions and insights that differentiate Apple solutions in the market. They provide authoritative recommendations across Apple’s products and services that build loyalty and enhance the customer experience, and help drive skills and knowledge of technology across the team.

Aug 2019 - Present

Lead

Cupertino, California, Us

All Leads are an integral part of supporting the Store Leadership Team, playing a strategic role in crafting meaningful experiences both for customers and employees and who embody a whole store mindset. They inform and energize our teams to do their best work and contribute to operational excellence. They actively connect with team members ensuring everyone is equipped with the support, tools, resources, and strategies they need to curate exceptional customer interactions.

Aug 2022 - Feb 2023

Training Lead Ise

Cupertino, California, Us

• Lead level operational store support such as customer escalations and fulfilling the role of Support.• In partnership with the store leadership team, align learning focuses to current business priorities.• Develop and maintain expertise of Apple Retail learning resources.• Engage and inspire the connections between learning experiences and Apple Values and Ownership.

Jul 2021 - Jan 2022

Lead Ise

Cupertino, California, Us

All Leads are an integral part of supporting the Store Leadership Team, playing a strategic role in crafting meaningful experiences both for customers and employees and who embody a whole store mindset. They inform and energize our teams to do their best work and contribute to operational excellence. They actively connect with team members ensuring everyone is equipped with the support, tools, resources, and strategies they need to curate exceptional customer interactions.

Jun 2020 - Jan 2021

Service Chat Specialist

Cupertino, California, Us

The Service Chat Specialist reviews customer accounts, providing updates and information about billing, shipping, shipping disputes, and a multitude of other account and order issues.

May 2020 - Jun 2020

Sales Chat Specialist

Cupertino, California, Us

Crafting great customer experiences is paramount at Apple and one of the key groups that help shape these experiences is Retail Customer Care (RCC). The Sales Chat Specialist engages with customers who purchased Apple products from apple.com or our local retail stores. During this engagement, you will take your customer through the ideal customer journey as well as deliver an amazing customer experience throughout the interaction.

Apr 2020 - May 2020

Expert

Cupertino, California, Us

The Expert achieves top sales results and customer experience feedback in their market and models the behaviors expected of our highest Sales Floor performers. The Expert also possesses a deep understanding of our products and services across the Apple ecosystem, and uses that to mentor and help elevate the performance of Specialists.

Jul 2016 - Aug 2019

Specialist

Cupertino, California, Us

Builds brand loyalty and creates owners of Apple products. Approachable and curious, and engages customers before, during, and after a purchase. Asks questions and actively listen's to our customers’ needs in order to demonstrate how Apple can enrich their lives. A Specialist is dedicated to delivering a customer service experience that is unlike any other.

Aug 2014 - Jul 2016

Retail Sales Representative

Basking Ridge, Nj, Us

Providing customers with products and solutions which helps to simplify and organize their lives.Creating personal connections to make tech look simple.Generating sales by using your passion for cutting edge technology.Helping customers enjoy the best things about their new products so they can begin using and enjoying them immediately.Excelling in a team-based compensation environment.Assisting with store opening and closing duties.Supporting other Verizon stores within close proximity (based on business needs).

Aug 2012 - Aug 2014

Small Business Sales

Dallas, Tx, Us

Consulted with a multitude of small business owners about their business plans, processing change of ownership orders, upselling products as far as, additional landlines, internet, cell phones, web domains and more!

Mar 2011 - Dec 2011

Specialist

Cupertino, California, Us

Builds brand loyalty and creates owners of Apple products. Approachable and curious, and engages customers before, during, and after a purchase. Asks questions and actively listen's to our customers’ needs in order to demonstrate how Apple can enrich their lives. A Specialist is dedicated to delivering a customer service experience that is unlike any other.

Oct 2010 - Oct 2011

Debt Collector

Menomonee Falls, Wisconsin, Us

Takes ownership of the customer experience to deliver positive outcomes across one or more business linesAdapts service approach to meet customers unique needsStrengthens customer commitment through delivering positive outcomesPrevents additional customer contacts through proactive resolutions

Mar 2010 - Mar 2011

Help Desk

Chicago, Illinois, Us

Customer Escalations,Customer Service,Sales,Help Desk Assistance

Jun 2006 - Jan 2010

Assistant Manager

Bentonville, Arkansas, Us

Management

Aug 2003 - Jun 2006

Crew Trainer

Chicago, Illinois, Us

Customer service and Training

Mar 2001 - Aug 2003
1 education record

Will Gardner education

  • South Hills Christian School
    South Hills Christian School
    High School/Secondary Diplomas And Certificates
FAQ

Frequently asked questions about Will Gardner

Quick answers generated from the profile data available on this page.

What company does Will Gardner work for?

Will Gardner works for Apple.

What is Will Gardner's role at Apple?

Will Gardner is listed as Influential Leader | Problem Solver | Engaging teams through culture | Customer Experience Champion | Business Culture Enthusiast | at Apple.

Where is Will Gardner based?

Will Gardner is based in Greater Milwaukee, United States while working with Apple.

What companies has Will Gardner worked for?

Will Gardner has worked for Apple, Verizon Wireless, At&T, Kohl'S, and U.S. Cellular.

How can I contact Will Gardner?

You can use AeroLeads to view verified contact signals for Will Gardner at Apple, including work email, phone, and LinkedIn data when available.

What schools did Will Gardner attend?

Will Gardner holds High School, High School/Secondary Diplomas And Certificates from South Hills Christian School.

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