Our approach is simple, but thorough. We learn everything we can about you, your story, where you've been and where you want to go. Combining what we uncover about your needs with our best practices, our marketing and technology teams help you reach your audiences and surpass your goals. Achieve delivers a carefully crafted approach to generate interest in your organization and turn that interest into action.

Provides technology solutions and service to businesses▪ Provided business IT services such as managed network services, network design, installation, service & repair, remote management, wireless connectivity, firewall & Internet security, virus/spyware removal, data backup & recovery, VoIP business phone systems and document management solutions▪ Administered 24/7 technical support, analysis, diagnosis, modification, and maintenance to resolve or escalate within a 2-tiered environment, ensuring 100% compliance with Service Level Agreements▪ Updated and maintained 43 servers and 250+ desktops including hardware, drivers, firmware, software and service packs to proactively ensure optimal performance▪ Utilized imaging technology for server builds and rapid recovery in case of hardware and software failure▪ Manage Bare Metal Restores and backup images to ensure data integrity

Provides market research solutions and data collection▪ Planned, organized, directed, and lead projects within the IT/Programming departments▪ Established and promoted best practices for all activities related to data quality▪ Identified root cause of data quality issues and created processes to improve the data’s integrity▪ Generated metrics and evaluated the quality of the data warehouse

Provides global market research services ▪ Developed and supervised network and IT support staff▪ Implemented network and telecommunications projects▪ Supervised second and third party accounts and/or contracts related to infrastructure and network operations ▪ Provided Tier II technical support to all field locations using VPN management tools▪ Remedied connectivity issues (Firewall, Router, and Data Circuit) while demonstrating advanced troubleshooting skills▪ Preformed server updates, software deployment/development, computer staging, workstation imaging/ghosting, user account management, as well as monitoring security logs and firewall▪ Managed daily backing-up of servers both in-house and off-site

Provides data analytics and market research services for goods, services, and industries▪ Interpreted client’s requests and monitored all activities to increase the value of the service provided▪ Developed custom macros in Excel to identify irregularities in data ▪ Worked with software implementation team to ensure accuracy throughout the System Development Life Cycle▪ Responsible for all electronic data processing transmissions to ensure accurate data collection▪ Interpreted the exchange of information between Distributor and Data Factory while maintaining documentation