William Lester Email & Phone Number

Louisville, Ky, Us

Louisville, Kentucky, United States

Louisville, Kentucky, United States

Provides facilitation & technical support to Verizon learners, facilitators, designers and leaders to ensure our learning technologies are meeting the needs of the business.• Actively monitors and markets use of our premium content providers ensuring strong contract recommendations are made to support the needs of the learning, all within or below budget.• Meet and strategize with vendors to ensure the relationships between vendor and stakeholders produce tangible results.• Manage relationships between learning technologies and internal implementation teams to ensure all global compliance and SSO processes are in compliance.• Lead producer and organizer for Global Learning and Development executive leadership virtual meetings and events.• Work alongside our learning management system teams to ensure seamless integration of premium providers into LMS including strong API/xAPI integration.• Ensure recommendations, problems & solutions are all backed by strong data analytics. • Create and deliver executive reviews on learning technologies that provide recommendations for future ecosystem needs, including research readouts on industry tools that could benefit us.

Louisville, Ky

Led multiple sales training initiatives for Verizon’s Consumer, Business, Indirect & Leadership Training Initiatives utilizing vast industry experience & adult learning theory expertise.• Developed and delivered a global course for designing and delivering virtually to rapidly upskill instructional designers and facilitators on virtual classrooms leading to multiple awards including our leader recognized as Chief Learning Officer of the Year in 2021.• Lead Facilitator on initiatives to upskill agent/national retailer locations including, but not limited to, Best Buy and Walmart.• Facilitated the following initiatives; New Leader Academy, Inventory Basics, Escape the Inventory Room, Wireless Leader Academy, Digital Break-in, Culture Engagement & You and our sales skills evolution courses.• Led Train the Trainer for The Verizon Virtual Trainer, Earn the Right, and Coaching to Earn the Right.