William Judd Email & Phone Number

Washington, DC, US

Fairfax, Virginia, US

Rockville, MD, US

• Growing Maryland operations for the nation’s largest interventional pain management practice which includes 15 clinics and 14 ambulatory surgery centers with $MM annual revenue. Directing strategic and operational.
• Opened four new pain management facilities and acquired one existing practice. Increased market presence throughout the state of Maryland.
• Instituted project management applications in order to manage growth initiatives such as opening of new clinics, opening new laboratory, and opening new call center.
• Restructured communication within the organization through periodic COO newsletters and more effective strategic and operational meetings.

• Lead operations for a regional healthcare system serving 140,000 beneficiaries at 11 clinics within a four-state region. Drive strategic planning, program and policy development, establish initiatives to optimize.
• Increased revenue generation by $10M in only 18 months by improving productivity by 40% through optimization of outpatient and surgical service lines.
• Directed human capital summit to realign personnel assets within healthcare system to support mission priorities using existing resources, saving the organization $4.4M in personnel costs.
• Created and executed organization’s performance review system to track and measure progress in achieving stated objectives; reported results quarterly to CEO yielding informed decision making.
• Consistently rated in the top 1% of executives over the last 10 years.

• Directed operations for five clinics staffed with 205 personnel in support of more than 76,000 beneficiaries while leading emergency preparedness and medical response for the Pentagon. Provided oversight to physicians.
• Redesigned internal process to achieve a 10% improvement in access to healthcare appointments and an 11% increase in patient satisfaction.
• Lead planner for Pentagon’s H1N1 response; developed active and passive measures to prevent an outbreak; established massive vaccination campaign, immunizing 24,000 personnel within 45 days.

• Established policy and set standards for a $10B worldwide integrated healthcare delivery system consisting of nine medical centers, 18 community hospitals, and 69 clinics serving 2M+ beneficiaries. Engaged in strategic.
• Improved access to care for 12,000 wounded warriors through enterprise-wide programs.
• Achieved a 100% increase in use of an online appointment booking system that facilitated care access.
• Drove $208M in cost avoidance savings for military construction.
• Increased available daily appointments by 9,200 across the corporation within 6 months through policy changes and world-wide communication efforts; resulted in a 4% improvement in patient satisfaction system-wide.

Louisville, Kentucky, US

• Selected over peers for unique opportunity to serve as an integral member of the senior Humana management team. Gained increased knowledge and experience with civilian healthcare delivery methods as part of a team.
• Performed comprehensive review of Humana’s 51 wholly owned medical clinics in South Florida.
• Managed key integration aspects of Humana’s acquisition of CarePlus, Inc.

• Ensured efficient operation of inpatient and outpatient clinical services for an integrated healthcare delivery system with an $80M budget serving 330,000 beneficiaries annually. Directed patient appointing services.
• Established hospital’s appointment-making capabilities 45 days ahead of schedule and under the $370K budgeted amount.
• Redesigned CEO’s daily briefing format to improve access to critical information.
• Developed Retiree health fair that provided services to 1,700 retired military beneficiaries.

Oversaw the compliance of a $3B TRICARE contract serving 671,000 beneficiaries in seven Midwest states. Ensured the contractor successfully operated 19 TRICARE Service Centers across the region and implemented new programs such as TRICARE Prime Remote IAW 32 CFR and other TRICARE regulations.

Mha, Healthcare Administration

Ba, Political Science