Mentoring and teaching go-to-market strategy and skills to courageous innovators supporting highly marginalized, refugee, or displaced communities

My primary responsibility is the design, implementation and delivery of our strategic cybersecurity consulting services with a focus on technical execution and growth strategies.My areas of responsibility include the following:-- Business Operations and Infrastructure-- Technology Strategy-- Product Development and Rapid Prototyping of Products (Python, HTML, etc.)-- Sales and Marketing Strategy and Operations-- Team Development-- Financial Management-- Consulting Processes and Practice Management

Boutique consultancy, including the following foci:• Sales Mentoring for Startups• Business Operations and Supply Chain• NIST CSF and OpenFAIR-based Analysis of Information Risk• Workplace Learning, E-learning, K-12 Educational Technology, Measurement and Evaluation• Federal Sector Sales and Business Development• Business Strategy and Strategy Implementation• Market Analysis, Product Strategy and Product Development• Sales Management and Operations• Executive Scorecards, Dashboards and Analytics• CRM System Development and Automation

Marketing, sales and revenue growth

Responsible for user and revenue growth strategy and marketing and sales team leadership

Business Intelligence and Analytics Systems Marketing and Sales• Responsible for market strategy, customer recruitment, and revenue targets for a territory of 7 states, including California, Texas, Pennsylvania, Oregon, Arizona, New Mexico, and Colorado.• Conducted in-person business development meetings with over 100 hospital C-level teams across the United States• Average contract value of approximately $150,000• Performed at or above quota and invited to participate in annual sales leaders' retreat.

• Re-engineered sales operations processes and infrastructure, including performance metrics, pipeline reporting, and forecasting, to drive sales team performance and revenue growth from the renewal of 4500+ annual subscription contracts covering 50,000 schools and >1 million end users

• Conceived and implemented an industry-leading approach to pro-active customer support, training and coaching, to drive adoption of Discovery Education’s flagship K12 video streaming subscription service within installed base of > 45,000 schools• Recruited, hired and trained a highly successful implementation and customer support team of 30+ professionals in less than three months, and 45+ over two years• Achieved a a >450% increase in end-user adoption within two years, resulting in increased product stickiness in support of >95% renewals with substantial increases in contract value• Contributed as a key stakeholder in all cross-functional product development and product strategy initiatives• Absorbed key operational staff and responsibilities from four newly acquired companies in less than 18 months• Sponsored and directed a major Business Intelligence initiative utilizing MicroStrategy to provide comprehensive customer behavior reporting and to target customers with weak adoption patterns for additional training and support• Led the development of comprehensive, tiered, user support processes and infrastructure for all Discovery Education subscription services, including sourcing and training an outsourced call center for Cosmeo, a B2C web-based subscription service• Defined requirements and led customer implementation and support processes, including customer provisioning, training, and technical support, for new subscription products

Consistently exceeded quota, increasing annual sales of the DigitalCurriculum K-12 educational video streaming service by 75% to 100% in defined territory of 9 states

• Responsible for the marketing, sales, and delivery of over 5000 instructor-led technology training classes annually, supervising a team of 60 instructors, salespeople and administrative personnel in 13 training centers in Southern California• Supervised successful national, multi-year and multi-mode training programs for very large (100,000+ learners) organizations in the public and private sector from proposal through completion• Responsible for the hiring, training and support of inside and outside sales staff, technical trainers and support team. Regularly exceeded sales and profit budgets and led sales volume nationwide. • Responsible for business plans, curriculum development, marketing and all other aspects of business performance, including P&L management

Taught Computer Science and Programming for the Bicultural Program in the Preparatory School at the Mexico City Campus of ITESM